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Functional Support Jobs in New York (NOW HIRING)

Staffingine LLC

Murex FO Support

New York, NY · On-site

Murex FO Support Job Location: New York - New York Job Type: Contract * 3 year's experience in Murex projects support * Knowledge of Murex * Static data market data and GOM configurations permissions ...

Talan

Murex Consultant - Fixed Income/FX

New York, NY · On-site

$100K - $150K/yr

We do not support or transfer other visa types (e.g., H-1B). We are seeking a highly business-oriented Murex Functional Support Consultant to join a Front Office team. This role sits at the ...

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Functional Support information

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$19

$36

$61

How much do functional support jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for functional support in New York is $36.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $48.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Functional Support specialist, and why are they important?

To thrive as a Functional Support specialist, you need a solid understanding of business processes, problem-solving abilities, and domain knowledge relevant to the supported system, often backed by a relevant degree or experience. Familiarity with enterprise software like SAP, Oracle, or Salesforce, as well as ticketing systems such as ServiceNow, is typically required. Strong communication, analytical thinking, and customer service skills help you effectively interpret user needs and collaborate with technical teams. These capabilities are vital for resolving issues efficiently, ensuring user satisfaction, and optimizing business operations.

How does a Functional Support role typically collaborate with technical teams to resolve user issues?

In a Functional Support role, you serve as a crucial bridge between end users and technical teams such as developers or IT support. When users encounter system or application issues, you are responsible for gathering detailed information, reproducing problems, and clearly communicating user requirements and challenges to the technical teams. This often involves translating non-technical user feedback into actionable technical requests, prioritizing issues based on business impact, and following up to ensure timely resolution. Close collaboration and clear communication are key to ensuring user satisfaction and efficient problem-solving.

What are Functional Support roles?

Functional Support roles are positions within an organization that provide specialized assistance to ensure the smooth operation of business processes and systems. These professionals act as a bridge between end-users and technical teams, helping to identify, troubleshoot, and resolve issues related to software applications or business workflows. They often help with user training, documentation, and ongoing support to improve efficiency and user satisfaction. Functional Support staff typically have a good understanding of both the business requirements and the technical aspects of the systems they support.

What is the difference between Functional Support vs Technical Support?

AspectFunctional SupportTechnical Support
Required CredentialsTypically requires business or industry-specific certifications, knowledge of processesOften requires technical certifications, hardware/software knowledge
Work EnvironmentBusiness applications, user support, process troubleshootingIT infrastructure, hardware/software troubleshooting
Employer & Industry UsageUsed in industries like finance, healthcare, ERP systemsCommon in IT, tech companies, software providers
Search & Comparison IntentUnderstanding business process support rolesTechnical troubleshooting roles

Functional Support focuses on assisting users with business applications and processes, requiring industry-specific knowledge. Technical Support centers on resolving hardware and software technical issues, often needing technical certifications. Both roles are essential in their respective environments but differ in focus and skill requirements.

What are popular job titles related to Functional Support jobs in New York? For Functional Support jobs in New York, the most frequently searched job titles are:
What job categories do people searching Functional Support jobs in New York look for? The top searched job categories for Functional Support jobs in New York are:
What cities in New York are hiring for Functional Support jobs? Cities in New York with the most Functional Support job openings:
Functional Support jobs near you
Infographic showing various Functional Support job openings in New York as of July 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 78% In-person, 5% Hybrid, and 17% Remote job distribution, with an average salary of $76,210 per year, or $36.6 per hour.

SAP S2P Consultant Functional Support Specialist

Cinntra Inc

Manhattan, NY • On-site

Other

Posted 5 days ago

Job description

SAP S2P (Source to Pay – Finished Goods) Functional / Support Specialist

Location: East Coast, USA; candidates based in New York or New Jersey are preferred.

Duration: 12–18 months contract, based on business needs

Role Summary

Our client is seeking an experienced SAP S2P (Source to Pay – Finished Goods) Functional & Support Specialist to support business users as part of our SAP S/4HANA Fashion Suite transformation program.

They should bring strong knowledge of SAP S/4HANA Fashion Suite and Fiori within the U.S. fashion, apparel, or retail industry.

This position supports end users across daily business activities, testing and release cycles, business data validation, user experience improvements, and post-go-live business continuity.

Key Responsibilities

  • Business User Support
  • User Acceptance Testing (UAT) & Business Validation
  • Data Validation & Business Readiness
  • User Experience & Continuous Improvement
  • Training & Knowledge Transfer

Required Qualifications

Education

  • Bachelor’s degree in a relevant field such as Business Administration, Fashion Business Management, Supply Chain, or Operations.

Experience

  • 3–5 years of hands-on experience supporting S2P business processes and end users.
  • Experience participating in SAP implementation projects, including testing, cutover, and post-go-live support.

Mandatory Requirements

  • Fluent in English, with the ability to communicate clearly with business users and project teams.
  • Hands-on experience with SAP S/4HANA and Fiori.
  • Experience in the U.S. fashion, apparel, footwear, or retail industry.
  • Ability to explain SAP functionality in clear business language.

Apply