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Functional Support Jobs in New York (NOW HIRING)

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PeopleSoft Functional Analyst

Manhattan, NY · On-site

PeopleSoft Functional Analyst Location: Manhattan, NY Local Candidates Required? : Strongly ... Full life-cycle support experience in requirements gathering, fit/gap system analysis, design ...

AditiStaffing

SAP MM Functional

Warren, NJ

Develop proof of concept business processes. - Support the development and executing the unit testing, integration and regression testing. - Write functional and technical design specifications ...

TiltEdge Solutions LLC

Sales Assistant

New York, NY · On-site

Provide cross functional support and effectively work with Design, Product Development and Sourcing on Account needs. * Effectively manage sample needs. * 3 days a week on site in midtown Manhattan.

JS Consulting

Service & Support Specialist

Bronx, NY · On-site

Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed. * Performs tasks which are supportive in nature to the essential functions of ...

Edge Global

Fidessa Support Consultant

New York, NY · On-site

Candidate will troubleshoot trade flow in Fidessa and provide functional support to the desk. * Role includes documenting all issues and working to escalate as needed. * Must be able to own all ...

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All JobsFunctional Support JobsFunctional Support Jobs in New York

Functional Support information

See New York salary details

$19

$36

$61

How much do functional support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for functional support in New York is $36.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $48.65 per hour, depending on experience, location, and employer.

What is a functional support?

Functional Support roles are positions within an organization that provide specialized assistance to ensure the smooth operation of business processes and systems. These professionals act as a bridge between end-users and technical teams, helping to identify, troubleshoot, and resolve issues related to software applications or business workflows. They often help with user training, documentation, and ongoing support to improve efficiency and user satisfaction. Functional Support staff typically have a good understanding of both the business requirements and the technical aspects of the systems they support.

How does a functional support role typically collaborate with technical teams to resolve user issues?

In a Functional Support role, you serve as a crucial bridge between end users and technical teams such as developers or IT support. When users encounter system or application issues, you are responsible for gathering detailed information, reproducing problems, and clearly communicating user requirements and challenges to the technical teams. This often involves translating non-technical user feedback into actionable technical requests, prioritizing issues based on business impact, and following up to ensure timely resolution. Close collaboration and clear communication are key to ensuring user satisfaction and efficient problem-solving.

What are the key skills and qualifications needed to thrive as a functional support specialist, and why are they important?

To thrive as a Functional Support specialist, you need a solid understanding of business processes, problem-solving abilities, and domain knowledge relevant to the supported system, often backed by a relevant degree or experience. Familiarity with enterprise software like SAP, Oracle, or Salesforce, as well as ticketing systems such as ServiceNow, is typically required. Strong communication, analytical thinking, and customer service skills help you effectively interpret user needs and collaborate with technical teams. These capabilities are vital for resolving issues efficiently, ensuring user satisfaction, and optimizing business operations.

What is the difference between Functional Support vs Technical Support?

AspectFunctional SupportTechnical Support
Required CredentialsTypically requires business or industry-specific certifications, knowledge of processesOften requires technical certifications, hardware/software knowledge
Work EnvironmentBusiness applications, user support, process troubleshootingIT infrastructure, hardware/software troubleshooting
Employer & Industry UsageUsed in industries like finance, healthcare, ERP systemsCommon in IT, tech companies, software providers
Search & Comparison IntentUnderstanding business process support rolesTechnical troubleshooting roles

Functional Support focuses on assisting users with business applications and processes, requiring industry-specific knowledge. Technical Support centers on resolving hardware and software technical issues, often needing technical certifications. Both roles are essential in their respective environments but differ in focus and skill requirements.

What are popular job titles related to Functional Support jobs in New York?

For Functional Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Functional Support jobs in New York look for?

The top searched job categories for Functional Support jobs in New York are:

What cities in New York are hiring for Functional Support jobs?

Cities in New York with the most Functional Support job openings:

Functional Support jobs near you
Infographic showing various Functional Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,210 per year, or $36.6 per hour.

SAP MDG Functional Consultant

Virtusa Corporation

New York, NY • On-site

Contractor

Posted 11 days ago

Job description

Title: SAP MDG Functional Consultant
Location: Parsipenny NJ (Need Local Candidates)
Core Responsibilities
Lead end-to-end SAP MDG-F and MDG-BP implementations; conduct workshops, fit-gap
analysis, process design, blueprinting, configuration, testing, training, cutover, deployment
and hypercare. Design data governance models, change request workflows, business rules,
BRF+ derivations and validations. Manage Business Partner, Customer, Supplier/Vendor,
Company Code, Cost Center, Profit Center, GL Account and other finance master data
domains. Collaborate with Finance, Procurement, Sales, Compliance, Audit and Data
Stewardship teams. Required Functional Expertise
SAP MDG-F, SAP MDG-BP, Business Partner architecture, Data Modeling, Change Request
Management, Governance Processes, Workflow Configuration, BRF+, DRF, Data Quality
Management, Fiori, MDG Consolidation, Mass Processing, Duplicate Checks, Key Mapping,
Value Mapping, SAP Information Steward and Data Migration concepts. Integration Experience
Integration with SAP S/4HANA, ECC, Ariba, SRM, CRM, BW/4HANA, SuccessFactors and
third-party applications. Experience with IDocs, SOA services, DRF replication, APIs and
data synchronization. Integration Experience
Integration with SAP S/4HANA, ECC, Ariba, SRM, CRM, BW/4HANA, SuccessFactors and
third-party applications. Experience with IDocs, SOA services, DRF replication, APIs and
data synchronization. 10+ years SAP functional consulting experience; 5+ years SAP MDG experience; minimum 3
full lifecycle implementations; support, enhancement and rollout experience across global
programs; stakeholder and vendor management.Key Skills
Communication, leadership, business analysis, stakeholder management, workshop
facilitation, problem solving, testing coordination, documentation and team mentoring. Preferred Qualifications
Bachelor or Masters degree; SAP MDG certification; SAP S/4HANA certification;
Agile/Scrum experience.Deliverables
Solution design documents, functional specifications, configuration documents, test scripts,
training material, governance policies, deployment plans, and post-production support
documentation.
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About Virtusa

Sourced by ZipRecruiter

We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption. Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Westborough, MA, US

Year founded

1996

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