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Functional Support Jobs in New York (NOW HIRING)

Tekshapers Inc

Fidessa Support Consultant

New York, NY · On-site

Candidate will troubleshoot trade flow in Fidessa and provide functional support to the desk. * Role includes documenting all issues and working to escalate as needed. * Must be able to own all ...

Hive Group, LLC

Functional Analyst

Fort Lee, NJ · On-site

$85 - $98/hr

We are seeking an energetic, forward-thinking, and highly motivated Functional Analyst to join our team in supporting the TPO OCS Support Services. This role focuses on reviewing, analyzing, and ...

Nastech Global

EtQ Functional Analyst

Raritan, NJ · On-site

Experience in support validation phases, including UAT and defect resolution in collaboration with business SMEs and GxP compliance. * Experience in creating functional design documents and ...

Deloitte

MES Functional Consultant

Morristown, NJ · Hybrid

MES Functional Consultant Are you ready to take your career to new heights? Join our US Supply ... Support shop floor digitization and operational excellence programs across production, quality ...

Deloitte

MES Functional Consultant

New York, NY · Hybrid

MES Functional Consultant Are you ready to take your career to new heights? Join our US Supply ... Support shop floor digitization and operational excellence programs across production, quality ...

Deloitte

MES Functional Consultant

Stamford, CT · Hybrid

MES Functional Consultant Are you ready to take your career to new heights? Join our US Supply ... Support shop floor digitization and operational excellence programs across production, quality ...

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Showing results 21-40

All JobsFunctional Support JobsFunctional Support Jobs in New York

Functional Support information

See New York salary details

$19

$36

$61

How much do functional support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for functional support in New York is $36.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $48.65 per hour, depending on experience, location, and employer.

What is a functional support?

Functional Support roles are positions within an organization that provide specialized assistance to ensure the smooth operation of business processes and systems. These professionals act as a bridge between end-users and technical teams, helping to identify, troubleshoot, and resolve issues related to software applications or business workflows. They often help with user training, documentation, and ongoing support to improve efficiency and user satisfaction. Functional Support staff typically have a good understanding of both the business requirements and the technical aspects of the systems they support.

How does a functional support role typically collaborate with technical teams to resolve user issues?

In a Functional Support role, you serve as a crucial bridge between end users and technical teams such as developers or IT support. When users encounter system or application issues, you are responsible for gathering detailed information, reproducing problems, and clearly communicating user requirements and challenges to the technical teams. This often involves translating non-technical user feedback into actionable technical requests, prioritizing issues based on business impact, and following up to ensure timely resolution. Close collaboration and clear communication are key to ensuring user satisfaction and efficient problem-solving.

What are the key skills and qualifications needed to thrive as a functional support specialist, and why are they important?

To thrive as a Functional Support specialist, you need a solid understanding of business processes, problem-solving abilities, and domain knowledge relevant to the supported system, often backed by a relevant degree or experience. Familiarity with enterprise software like SAP, Oracle, or Salesforce, as well as ticketing systems such as ServiceNow, is typically required. Strong communication, analytical thinking, and customer service skills help you effectively interpret user needs and collaborate with technical teams. These capabilities are vital for resolving issues efficiently, ensuring user satisfaction, and optimizing business operations.

What is the difference between Functional Support vs Technical Support?

AspectFunctional SupportTechnical Support
Required CredentialsTypically requires business or industry-specific certifications, knowledge of processesOften requires technical certifications, hardware/software knowledge
Work EnvironmentBusiness applications, user support, process troubleshootingIT infrastructure, hardware/software troubleshooting
Employer & Industry UsageUsed in industries like finance, healthcare, ERP systemsCommon in IT, tech companies, software providers
Search & Comparison IntentUnderstanding business process support rolesTechnical troubleshooting roles

Functional Support focuses on assisting users with business applications and processes, requiring industry-specific knowledge. Technical Support centers on resolving hardware and software technical issues, often needing technical certifications. Both roles are essential in their respective environments but differ in focus and skill requirements.

What are popular job titles related to Functional Support jobs in New York?

For Functional Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Functional Support jobs in New York look for?

The top searched job categories for Functional Support jobs in New York are:

What cities in New York are hiring for Functional Support jobs?

Cities in New York with the most Functional Support job openings:

Functional Support jobs near you
Infographic showing various Functional Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,210 per year, or $36.6 per hour.

SAP Functional Architect - Sales & Distribution

Movado Group

Paramus, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us.
Job Summary:
Provide hands on functional support for Global Implementation of Business Solutions in ECC AFS SAP system. Responsibilities will span end to end business support activities. This position reports into the GIT Business Solutions Sr Director and works very closely with others in the development and functional team members of the Global IT department and also the business team members.
Position Roles and Responsibilities:
  • Support Global Business Solution implementations by effective management of global business requirements that are complete and add business value.
  • Support Global Business Solution implementations by effective management of global end to end business processes including process re-engineering and process flow analysis.
  • Integrate with all business partners and manage relationships.
  • Manage end to end activities of integrated global business solution implementations.
  • Effective management of assigned business solution projects including integrating plans with plans of other business partners.
  • Effectively communicate with all levels of business partners
  • Meet all general GIT policies and operational procedure expectations.
  • Perform fit-gap analysis of the business requirements and system capabilities.
  • Design functional solutions that promote globalization, standardization, integration, simplicity, and reasonable maintenance
  • Create functional solution design specifications document.
  • Troubleshoot and debug solutions (process, application, configuration and/or development) to identify root causes and solve issues.
  • Apply knowledge of business processes and technology to solve complex business solution needs.
  • Ensure that the solution changes are transported / implemented into production environments without unintended impact on business units.
  • Investigate complex SAP notes, understand potential system impact, and work with development team in implementing complex SAP notes.
  • Ensure that all existing global business transactions are not impacted by new solutions and new solutions are integrated with existing solutions.
  • Maintain clear and organized documentation of all work and assist with the user training and support where necessary.
  • Plan, Manage and Lead the testing efforts and drive business partners to complete testing and approve solution.
  • Address, respond and resolve all service requests in most efficient and timely manner.
  • Engage with business users and stakeholders to gauge business requirements and provide inputs from IT perspective.
  • Monitor and maintain system activities with focus on interfaces, batch jobs, short dumps, connectivity to internal and external systems.
  • Guide and respond to business users of system use, business processes, testing and other system related inquiries.
  • Self-manage enhancements that cannot be completed in few weeks as mini projects. Plan milestone and deadline and provide progress update to various stakeholders and escalate in advance if timelines cannot be met with.
  • Execution of allotted responsibilities in special projects and adhere to various deadlines of the projects.
  • Collaborate and communicate with functional and development teams to provide efficient and workable solution.

Area of Responsibilities:
  • ECC AFS SAP Configuration
  • End to End Demand Chain processes and solutions including Order to Cash process including but not limited to order entry, allocation, credit management, Pricing, Product Availability, Delivery Management, Billing, Payment card processing, Tax Determination, Ecommerce integration.
  • End to End Demand Chain processes and solutions.
  • Develop business solutions with expertise in Sales order processing, Delivery processing, Shipment Processing, Available to promise (ATP), material reservation, Value Added Services.
  • Troubleshooting and ABAP debugging of SAP programs in order to solve application or configuration issues.
  • Other business solution areas as assigned.

Qualifications
Education:
Minimum - bachelor's degree in one of the following disciplines: Engineering, Computer Science, OR other comparable academic programs
Preferred - MBA or equivalent.
Experience:
  • Participated in at least 3 end to end SAP implementation.
  • S4 Hana implementation experience would be preferred.
  • At least 7 years of process re-engineering, process design, solution design experience in global SAP SD systems.
  • At least 7 years of SAP system configuration experience in the above areas of responsibilities.
  • Good experience in designing custom solutions to enhance standard functionality and build interfaces with external systems.
  • Strong analytical and problem solving skills.
  • Strong organizational/planning skills with the ability to prioritize and work effectively in a fast-paced environment, proficiency in multi-tasking
  • Strong verbal, communication and project management skills
  • Attention to detail.
  • Must be a self-starter - ability to work independently.
  • Goal oriented, hard worker
  • High collaborative, team player
  • Customer focused.

Required Competencies:
  • Please refer to MGI standard competencies document

The base salary range for this position is $120,000 to $140,000 per year. Base salary is determined by individualized factors such as experience and market location. This position could also eligible for a bonus, based on the company and individual performance.
As a benefit eligible position, this role enjoys access to our medical plans, dental plans, vision plan, Life Insurance, Accidental Dismemberment & Death Insurance, Tuition Reimbursement program, 401(k), Short-Term Disability, Long-Term Disability, Parental Leave, Legal Plan, Employee Assistance Program, Pet Insurance, Flexible Spending Account, Critical Illness Insurance, Watch Accommodations/Discounts, Paid Time Off and Company Paid Holidays.
DIRECT APPLICANTS ONLY - NO AGENCIES
Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, COACH®, TOMMY HILFIGER®, HUGO BOSS®, LACOSTE®, and CALVIN KLEIN® watches worldwide, and operates Movado company stores in the United States.
Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

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