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Enterprise Support Analyst Jobs (NOW HIRING)

ClinDCast LLC

Operational Support Analyst

Plano, TX · On-site

We are looking for an experienced Operational Support Analyst with expertise in Adobe products and enterprise support environments. The candidate will be responsible for troubleshooting Adobe Admin ...

SoundStack

Enterprise Support Specialist

Charleston, WV · Remote

... analysis simple and effective for everyone. Overview: The Enterprise Support Specialist (ESS) at SoundStack is responsible for ensuring the technical success and satisfaction of our VIP partners ...

SoundStack

Enterprise Support Specialist

... analysis simple and effective for everyone. Overview: The Enterprise Support Specialist (ESS) at SoundStack is responsible for ensuring the technical success and satisfaction of our VIP partners ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain ... You have a structured investigation and root-cause analysis process. * You follow through on every ...

US Tech Solutions

Support Analyst

Raleigh, NC · On-site

Support Analyst Duration: 12 Months Location: 4101 Capital Blvd. Raleigh NC 27604 Our Client is ... Support to the Enterprise Application team, in respect to the installation and configuration of ...

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How much do enterprise support analyst jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for enterprise support analyst in the United States is $50.27, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $62.50 per hour, depending on experience, location, and employer.

What is an enterprise support analyst?

An Enterprise Support Analyst is an IT professional who provides technical support and troubleshooting services to large organizations, often focusing on complex systems and enterprise-level software. Their responsibilities include diagnosing technical issues, resolving user problems, and maintaining the smooth operation of critical business applications and infrastructure. They often act as a bridge between end-users and higher-level technical teams, ensuring that issues are resolved efficiently and effectively. Enterprise Support Analysts also contribute to process improvements, documentation, and training initiatives to enhance overall system reliability.

What are the key skills and qualifications needed to thrive as an enterprise support analyst?

To thrive as an Enterprise Support Analyst, you need a strong background in IT troubleshooting, systems analysis, and a relevant degree or certifications such as CompTIA A+ or ITIL. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and enterprise software platforms is commonly required. Excellent problem-solving skills, patience, and effective communication enable you to address complex issues and support end users efficiently. These skills and qualities ensure timely resolution of technical problems, minimize downtime, and uphold high standards for enterprise service delivery.

How does an enterprise support analyst typically collaborate with other IT teams to resolve complex client issues?

Enterprise Support Analysts frequently work alongside network engineers, software developers, and systems administrators to address multi-layered technical problems reported by clients. They serve as the primary point of contact for the client, coordinating internal resources, escalating issues when necessary, and ensuring clear communication throughout the troubleshooting process. This collaborative approach not only leads to efficient problem resolution but also provides analysts with valuable exposure to various IT specialties, paving the way for future career advancement within the organization.
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Enterprise Support Analyst jobs near you
Infographic showing various Enterprise Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $104,555 per year, or $50.3 per hour.

Operational Support Analyst

ClinDCast LLC

Plano, TX • On-site

Full-time

Re-posted 21 days ago

Job description

Job Summary:
We are looking for an experienced Operational Support Analyst with expertise in Adobe products and enterprise support environments. The candidate will be responsible for troubleshooting Adobe Admin Console issues, license provisioning, user access management, SSO/MFA authentication, and operational support activities.
Key Responsibilities:
  • Manage and support Adobe Admin Console operations.
  • Troubleshoot Adobe licensing, provisioning, and access issues.
  • Support SSO, MFA, Active Directory, and PingFederate authentication issues.
  • Resolve escalated user access and configuration problems.
  • Perform log analysis and root-cause investigation.
  • Collaborate with IAM, Product, and Support teams for issue resolution.
Required Skills:
  • Strong experience with Adobe Admin Console and Adobe SaaS support.
  • Knowledge of Active Directory, SSO, MFA, and PingFederate.
  • Experience in troubleshooting access and authentication issues.
  • Excellent analytical, communication, and documentation skills.
  • 5+ years of experience in IT Operational Support or Access Management.
Preferred Skills:
  • Experience supporting Adobe products in enterprise environments.
  • Ability to work in fast-paced support environments with cross-functional teams.

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About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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