We are looking for an IT EUC Support Analyst to provide hands-on technical support for employees ... enterprise support operations. You will also contribute to documentation, asset oversight, and ...
Quick apply
We are looking for an IT EUC Support Analyst to provide hands-on technical support for employees ... enterprise support operations. You will also contribute to documentation, asset oversight, and ...
Enterprise Support Engineer
OR · On-site +1
As an Enterprise Support Engineer (ESE ), you will work directly with dedicated strategic ... analysis, etc.) - You have strong experience with common protocols and services (FTP, TFTP, NTP ...
Enterprise Support Engineer
OR · On-site +1
As an Enterprise Support Engineer (ESE ), you will work directly with dedicated strategic ... analysis, etc.) - You have strong experience with common protocols and services (FTP, TFTP, NTP ...
As an Enterprise Support Engineer (ESE ), you will work directly with dedicated strategic ... analysis, etc.) - You have strong experience with common protocols and services (FTP, TFTP, NTP ...
As an Enterprise Support Engineer (ESE ), you will work directly with dedicated strategic ... analysis, etc.) - You have strong experience with common protocols and services (FTP, TFTP, NTP ...
Enterprise support provides a designated technical account manager to the customer and provides ... The ideal candidate will possess a keen business sense and exceptional analytical skills, is able ...
Enterprise support provides a designated technical account manager to the customer and provides ... The ideal candidate will possess a keen business sense and exceptional analytical skills, is able ...
Support Analyst
Allen, TX · On-site
$60K - $70K/yr
Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... enterprise AI solutions). * Skilled in effective AI prompting techniques, including prompt ...
Support Analyst
Allen, TX · On-site
$60K - $70K/yr
Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... enterprise AI solutions). * Skilled in effective AI prompting techniques, including prompt ...
Support Analyst
Allen, TX · On-site
$60K - $70K/yr
Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... enterprise AI solutions). * Skilled in effective AI prompting techniques, including prompt ...
Support Analyst
Allen, TX · On-site
$60K - $70K/yr
Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... enterprise AI solutions). * Skilled in effective AI prompting techniques, including prompt ...
Enterprise support provides a designated technical account manager to the customer and provides ... The ideal candidate will possess a keen business sense and exceptional analytical skills, is able ...
Enterprise support provides a designated technical account manager to the customer and provides ... The ideal candidate will possess a keen business sense and exceptional analytical skills, is able ...
Support Analyst
Windermere, FL · On-site
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
Support Analyst
Windermere, FL · On-site
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
Analyze drivers of Enterprise Support Services adoption and identify levers for improvement Identify, design and execute controlled experiments in driving Enterprise Support Services adoption Review ...
Analyze drivers of Enterprise Support Services adoption and identify levers for improvement Identify, design and execute controlled experiments in driving Enterprise Support Services adoption Review ...
Support Analyst
Allen, TX · On-site
$60K - $70K/yr
Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... enterprise AI solutions). * Skilled in effective AI prompting techniques, including prompt ...
New
Support Analyst
Allen, TX · On-site
$60K - $70K/yr
Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... enterprise AI solutions). * Skilled in effective AI prompting techniques, including prompt ...
New
Enterprise support provides a designated technical account manager to the customer and provides ... The ideal candidate will possess a keen business sense and exceptional analytical skills, is able ...
Enterprise support provides a designated technical account manager to the customer and provides ... The ideal candidate will possess a keen business sense and exceptional analytical skills, is able ...
Support Analyst
Windermere, FL · On-site
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
Support Analyst
Windermere, FL · On-site
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
Enterprise Application Support Analyst II
Las Vegas, NV · On-site
$80K - $95K/yr
We are seeking a Level II Application Support Analyst to join the Enterprise Applications team, supporting a portfolio of critical business systems. This team is responsible for managing Microsoft ...
Quick apply
Enterprise Application Support Analyst II
Las Vegas, NV · On-site
$80K - $95K/yr
We are seeking a Level II Application Support Analyst to join the Enterprise Applications team, supporting a portfolio of critical business systems. This team is responsible for managing Microsoft ...
Support Analyst
Windermere, FL · On-site
$70 - $90/hr
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
Support Analyst
Windermere, FL · On-site
$70 - $90/hr
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
Enterprise Application Support Analyst II
Las Vegas, NV · On-site
$80K - $95K/yr
We are seeking a Level II Application Support Analyst to join the Enterprise Applications team, supporting a portfolio of critical business systems. This team is responsible for managing Microsoft ...
Enterprise Application Support Analyst II
Las Vegas, NV · On-site
$80K - $95K/yr
We are seeking a Level II Application Support Analyst to join the Enterprise Applications team, supporting a portfolio of critical business systems. This team is responsible for managing Microsoft ...
Enterprise Support Specialist II
Fort Myers, FL · On-site
$65 - $85/hr
As an Enterprise Support Specialist II, you'll help maintain and optimize critical enterprise ... Excellent analytical and problem‑solving skills * Strong communication skills with both technical ...
Enterprise Support Specialist II
Fort Myers, FL · On-site
$65 - $85/hr
As an Enterprise Support Specialist II, you'll help maintain and optimize critical enterprise ... Excellent analytical and problem‑solving skills * Strong communication skills with both technical ...
Lead Support Analyst
Manhattan, NY · On-site
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with ... The Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group ...
Lead Support Analyst
Manhattan, NY · On-site
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with ... The Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group ...
Application Support Analyst - Clearance Required
San Diego, CA · On-site
$85K - $120K/yr
Application Support Analyst - Clearance Required Job Locations US-CA-San Diego ID 2026-14442 # of ... Experience using an enterprise ticketing or service-management system to document and track ...
Application Support Analyst - Clearance Required
San Diego, CA · On-site
$85K - $120K/yr
Application Support Analyst - Clearance Required Job Locations US-CA-San Diego ID 2026-14442 # of ... Experience using an enterprise ticketing or service-management system to document and track ...
Support Analyst
Charlotte, NC · On-site
$55 - $75/hr
Support Analyst Full Time Hybrid, Charlotte, NC, US 2 days ago Requisition ID: 1053 Department ... You will be responsible for answering inquiries about our products from our enterprise clients and ...
Support Analyst
Charlotte, NC · On-site
$55 - $75/hr
Support Analyst Full Time Hybrid, Charlotte, NC, US 2 days ago Requisition ID: 1053 Department ... You will be responsible for answering inquiries about our products from our enterprise clients and ...
Technical Support Analyst
Omaha, NE · On-site
... support enterprise technologies, and ensure seamless user experiences across critical operations ... Technical Support Analyst * Candidate must live in Nebraska or Iowa * This is 100% on campus
Technical Support Analyst
Omaha, NE · On-site
... support enterprise technologies, and ensure seamless user experiences across critical operations ... Technical Support Analyst * Candidate must live in Nebraska or Iowa * This is 100% on campus
Enterprise Support Analyst information
See salary details
$20.91 - $25.76
11% of jobs
$25.76 - $30.62
9% of jobs
$35.23 is the 25th percentile. Wages below this are outliers.
$30.62 - $35.47
5% of jobs
$35.47 - $40.32
4% of jobs
$40.32 - $45.17
6% of jobs
$45.17 - $50.02
9% of jobs
The median wage is $52.20 / hr.
$50.02 - $54.87
11% of jobs
$54.87 - $59.72
15% of jobs
$61.44 is the 75th percentile. Wages above this are outliers.
$59.72 - $64.58
13% of jobs
$64.58 - $69.43
12% of jobs
$69.43 - $74.28
5% of jobs
$20
$50
$74
How much do enterprise support analyst jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for enterprise support analyst in the United States is $50.27, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $62.50 per hour, depending on experience, location, and employer.
What is an enterprise support analyst?
An Enterprise Support Analyst is an IT professional who provides technical support and troubleshooting services to large organizations, often focusing on complex systems and enterprise-level software. Their responsibilities include diagnosing technical issues, resolving user problems, and maintaining the smooth operation of critical business applications and infrastructure. They often act as a bridge between end-users and higher-level technical teams, ensuring that issues are resolved efficiently and effectively. Enterprise Support Analysts also contribute to process improvements, documentation, and training initiatives to enhance overall system reliability.
What are the key skills and qualifications needed to thrive as an enterprise support analyst?
To thrive as an Enterprise Support Analyst, you need a strong background in IT troubleshooting, systems analysis, and a relevant degree or certifications such as CompTIA A+ or ITIL. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and enterprise software platforms is commonly required. Excellent problem-solving skills, patience, and effective communication enable you to address complex issues and support end users efficiently. These skills and qualities ensure timely resolution of technical problems, minimize downtime, and uphold high standards for enterprise service delivery.
How does an enterprise support analyst typically collaborate with other IT teams to resolve complex client issues?
Enterprise Support Analysts frequently work alongside network engineers, software developers, and systems administrators to address multi-layered technical problems reported by clients. They serve as the primary point of contact for the client, coordinating internal resources, escalating issues when necessary, and ensuring clear communication throughout the troubleshooting process. This collaborative approach not only leads to efficient problem resolution but also provides analysts with valuable exposure to various IT specialties, paving the way for future career advancement within the organization.
More about Enterprise Support Analyst jobs
What job categories do people searching Enterprise Support Analyst jobs look for?
The top searched job categories for Enterprise Support Analyst jobs are:
Job description
We are looking for an IT EUC Support Analyst to provide hands-on technical support for employees across a dynamic insurance environment in West Des Moines, Iowa. This Long-term Contract position focuses on resolving hardware, software, access, and connectivity issues for both onsite and remote users while helping maintain a dependable end-user computing experience. The ideal candidate brings strong troubleshooting ability, a customer-focused mindset, and experience working within enterprise support operations. You will also contribute to documentation, asset oversight, and technical initiatives that improve service delivery.
Responsibilities:
• Manage and prioritize escalated incidents and service requests, ensuring issues are resolved within established service expectations.
• Deliver technical assistance to onsite and remote employees by diagnosing problems with desktops, laptops, peripherals, applications, and access tools.
• Investigate and resolve Windows-based hardware and software issues so users can quickly return to productivity.
• Support account access and application issues through Active Directory and related administrative tools.
• Maintain accurate records for company devices and related assets to support inventory control and lifecycle tracking.
• Create, revise, and enhance knowledge base content to improve support consistency and team efficiency.
• Participate in endpoint-related projects such as device deployments, refresh activities, software rollouts, and other technical initiatives.
• Assist employees using personal mobile devices for business access by supporting managed applications on iOS and Android platforms.
• Troubleshoot wired and wireless connectivity issues affecting office-based and remote staff.
• Use scripting or automation methods where appropriate to streamline recurring support tasks.• 5+ years of experience in end-user computing, desktop support, or advanced technical support roles within an enterprise setting.
• Strong expertise supporting Microsoft Windows environments, including configuration, troubleshooting, and device support; Windows 11 experience is highly preferred.
• Hands-on experience with service desk escalations, incident queue management, and timely ticket resolution.
• Proficiency with Active Directory for user support, access troubleshooting, and account-related issue resolution.
• Working knowledge of Microsoft 365 applications, including Teams, OneDrive, Outlook, and SharePoint.
• Ability to diagnose and repair laptops, desktops, and peripheral devices, including support for imaging and device refresh activities.
• Familiarity with networking fundamentals and the ability to resolve common wired, wireless, and remote connectivity issues.
• Exposure to virtualization tools such as VMware or Citrix, along with MacOS or mobile device support, is a plus.
Responsibilities:
• Manage and prioritize escalated incidents and service requests, ensuring issues are resolved within established service expectations.
• Deliver technical assistance to onsite and remote employees by diagnosing problems with desktops, laptops, peripherals, applications, and access tools.
• Investigate and resolve Windows-based hardware and software issues so users can quickly return to productivity.
• Support account access and application issues through Active Directory and related administrative tools.
• Maintain accurate records for company devices and related assets to support inventory control and lifecycle tracking.
• Create, revise, and enhance knowledge base content to improve support consistency and team efficiency.
• Participate in endpoint-related projects such as device deployments, refresh activities, software rollouts, and other technical initiatives.
• Assist employees using personal mobile devices for business access by supporting managed applications on iOS and Android platforms.
• Troubleshoot wired and wireless connectivity issues affecting office-based and remote staff.
• Use scripting or automation methods where appropriate to streamline recurring support tasks.• 5+ years of experience in end-user computing, desktop support, or advanced technical support roles within an enterprise setting.
• Strong expertise supporting Microsoft Windows environments, including configuration, troubleshooting, and device support; Windows 11 experience is highly preferred.
• Hands-on experience with service desk escalations, incident queue management, and timely ticket resolution.
• Proficiency with Active Directory for user support, access troubleshooting, and account-related issue resolution.
• Working knowledge of Microsoft 365 applications, including Teams, OneDrive, Outlook, and SharePoint.
• Ability to diagnose and repair laptops, desktops, and peripheral devices, including support for imaging and device refresh activities.
• Familiarity with networking fundamentals and the ability to resolve common wired, wireless, and remote connectivity issues.
• Exposure to virtualization tools such as VMware or Citrix, along with MacOS or mobile device support, is a plus.
About Robert Half
Sourced by ZipRecruiter
Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
San Ramon, CA, US
Year founded
1948