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Oracle Support Analyst Jobs (NOW HIRING)

... stakeholders, and Oracle support. The ideal candidate will have a deep knowledge of Oracle ... Monitor and analyze incoming incidents and requests, identifying trends, gaps, and improvement ...

Oracle EBS / HRMS Analyst Job Location: Tempe, AZ 85281 Duration: 6+ Months Contract (Will go upto ... This position requires an individual who has a strong background developing in and supporting the ...

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This position focuses on consultation, business analysis, and solution support rather than system configuration. Key Responsibilities ยท Serve as the primary functional consultant for Oracle HCM ...

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$44.75 - $55.25/hr

The ideal candidate can independently analyze and resolve finance-related issues without relying on Oracle Support and communicates effectively with business and technical stakeholders. Exposure to ...

The Support Analyst position at Oracle in Boise, Idaho, United States, is dedicated to delivering direct IT support services to medical providers and nurse practitioners. This role involves providing ...

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Oracle Support Analyst information

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How much do oracle support analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for oracle support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an Oracle Support Analyst?

Oracle Support Analysts are IT professionals who specialize in providing technical support and troubleshooting for Oracle software products, such as databases, applications, and cloud services. They assist users and organizations in resolving issues, performing system maintenance, and ensuring the optimal functioning of Oracle systems. Their responsibilities often include monitoring system performance, applying patches or updates, and collaborating with Oracle's technical support teams to address complex problems.

What are the key skills and qualifications needed to thrive as an Oracle Support Analyst?

To thrive as an Oracle Support Analyst, you need a strong understanding of Oracle databases, SQL, troubleshooting methodologies, and often a degree in computer science or a related field. Familiarity with Oracle applications, support ticketing systems, and certifications like Oracle Certified Associate (OCA) are highly valued. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for ensuring system reliability, timely issue resolution, and high customer satisfaction in enterprise environments.

How does an Oracle Support Analyst typically collaborate with other departments to resolve technical issues?

An Oracle Support Analyst frequently works cross-functionally, partnering with IT teams, database administrators, and business users to diagnose and resolve system issues. They act as a bridge between technical and non-technical stakeholders, ensuring clear communication of problems and solutions. Collaboration often involves participating in troubleshooting sessions, documenting incidents, and following up with users to confirm resolution. This teamwork is essential for minimizing downtime and maintaining the reliability of Oracle systems.

What is the difference between Oracle Support Analyst vs Database Support Specialist?

AspectOracle Support AnalystDatabase Support Specialist
CertificationsOracle Certified Associate (OCA), Oracle Certified Professional (OCP)Oracle Database certifications, SQL certifications
Work EnvironmentIT support teams, client environments, enterprise systemsDatabase administration teams, data centers, enterprise IT
Industry UsageTechnology, finance, healthcare, retailTechnology, finance, healthcare, retail

Both roles involve supporting Oracle database products, but Oracle Support Analysts focus on troubleshooting, user support, and issue resolution related to Oracle applications. Database Support Specialists primarily handle database maintenance, performance tuning, and backups. While their skills overlap, the Oracle Support Analyst role emphasizes customer support and issue diagnosis, whereas the Database Support Specialist concentrates on database health and optimization.

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What cities are hiring for Oracle Support Analyst jobs?

Cities with the most Oracle Support Analyst job openings:

What states have the most Oracle Support Analyst jobs?

States with the most job openings for Oracle Support Analyst jobs include:

What are popular job titles related to Oracle Support Analyst jobs?

For Oracle Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Oracle Support Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Oracle Support Analyst III - SFDCJP00014397

Dallas, TX โ€ข On-site

Full-time

Re-posted 10 days ago


Key responsibilities

  • Manage support cases and projects related to back office Financial systems with an emphasis on Oracle eBusiness Suite.

  • Administer all aspects of the Oracle eBusiness solution and related integrations with other applications.

  • Collaborate with development teams and IT groups to optimize end-to-end processes, including monitoring, deployment, and support.


Job description

Job Summary:
Omega Solutions, Inc. is seeking an Oracle Support Analyst III to manage support cases and projects related to back office Financial systems, specifically focusing on Oracle eBusiness Suite. The role involves administering the Oracle eBusiness solution, improving business processes, and collaborating with development teams to optimize end-to-end processes.
Responsibilities:
โ€ข Manage a dynamic queue of support cases and projects related to back office Financial systems with an emphasis on Oracle eBusiness Suite.
โ€ข Administer all aspects of the Oracle eBusiness solution and related integrations with Salesforce.com, Concur Travel & Expense, Tax Management (Sabrix), Purchasing (Coupa) and Professional Services Automation applications among others.
โ€ข Build efficient business processes that improve end-user productivity while maintaining appropriate controls within a Sarbanes-Oxley compliant business environment.
โ€ข Implement monitoring services to proactively identify issues.
โ€ข Collaborate with the development scrum teams and other interconnected IT groups to optimize the end-to-end process including monitoring, deployment and support.
Qualifications:
Required:
โ€ข Bachelors/Masters degree in a relevant business or technical discipline.
โ€ข 6 - 8 years experience administering and supporting Oracle eBusiness Suite R12 and related integrations, with emphasis on the General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Asset, Purchasing and System Administration Modules.
โ€ข Ability to use Oracle SQL plus, TOAD to analyze the underlying data in the tables.
โ€ข Familiarity with the Record to Report, Source to Settle & Order to Cash business process lifecycles.
โ€ข Familiarity with Accounting and Financial Processes.
โ€ข Has deep knowledge and experience administering Oracle Financials.
โ€ข Experience in managing support processes and resolving complex and technical cases, with a strong customer focus.
โ€ข Demonstrated ability to build and execute efficient business processes and methodologies.
โ€ข Strong analytical and Communication skills.
โ€ข Ability to learn and adapt quickly in a dynamic environment.
Preferred:
โ€ข Familiarity with Revenue Management Systems (Revpro application knowledge is a plus).
โ€ข Knowledge of on-demand CRM and platform technologies and their integrations to ERP systems.
โ€ข Ability to support FTP and API integrations.
โ€ข Familiarity and experience working in and building processes for a Sarbanes-Oxley compliant business.
โ€ข Demonstrated ability to manage a portfolio of projects with competing deadlines and resource requirements.
โ€ข Ability to articulate and document customer business requirements including workflow diagrams and how data flows through systems.
โ€ข Familiarity with Software Release Management principles and methodology including Adaptive Delivery Methodology (ADM).
โ€ข Familiarity with change management principles.
Company:
Omega was incorporated in 2007 in the State of California to offer high end IT Solutions ranging from IT Software and product development to technology deployment and specialize in providing software solutions to diverse business sectors in USA and World-wide. Founded in 2007, the company is headquartered in Santa Clara, USA, with a team of 11-50 employees. The company is currently Early Stage.