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Oracle Support Analyst Jobs (NOW HIRING)

Horizon Hobby

Oracle Support Specialist

Champaign, IL · On-site +1

$75K - $90K/yr

The Oracle Support Specialist is responsible for supporting Horizon Hobby's Oracle Fusion ... Prior experience with Power BI or analytics reporting tools * Experience with credit card ...

Horizon Hobby

Oracle Support Specialist

Champaign, IL · On-site +1

$75K - $90K/yr

The Oracle Support Specialist is responsible for supporting Horizon Hobby's Oracle Fusion ... Prior experience with Power BI or analytics reporting tools * Experience with credit card ...

Millstone

Oracle E-Bus Analyst

Olive Branch, MS

Work with Oracle support for SR management, patching, enhancement request and resolving issues ... business Analyst, Oracle Developer, or related. Experience must include 5 years of relevant ...

Stem Xpert

Oracle EBS / HRMS Analyst

Tempe, AZ

Oracle EBS / HRMS Analyst Job Location: Tempe, AZ 85281 Duration: 6+ Months Contract (Will go upto ... This position requires an individual who has a strong background developing in and supporting the ...

Hansen Technologies

Support Analyst

Bethlehem, PA

Support Analyst Onsite - Buenos Aires, Argentina Who Are We Hansen (ASX: HSN) is a global provider ... Oracle SQL, UNIX/Linux, troubleshooting, Microsoft Office. * Strong communication, problem-solving ...

SERRANO TECHNICAL CONSULTING INC

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Oracle EBS Financial Support Analyst

Sacramento, CA · Remote

$110K - $140K/yr

Position Summary The Oracle E-Business Suite (EBS) Financials Functional Analyst plays a key role ... Provide Tier 2 account management and functional support for Oracle EBS application, interacting ...

SERRANO TECHNICAL CONSULTING INC

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Oracle EBS Financial Support Analyst

Sacramento, CA · Remote

$110K - $140K/yr

Position Summary The Oracle E-Business Suite (EBS) Financials Functional Analyst plays a key role ... Provide Tier 2 account management and functional support for Oracle EBS application, interacting ...

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Oracle Support Analyst information

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How much do oracle support analyst jobs pay per hour?

As of May 31, 2026, the average hourly pay for oracle support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Oracle Support Analyst, and why are they important?

To thrive as an Oracle Support Analyst, you need a strong understanding of Oracle databases, SQL, troubleshooting methodologies, and often a degree in computer science or a related field. Familiarity with Oracle applications, support ticketing systems, and certifications like Oracle Certified Associate (OCA) are highly valued. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for ensuring system reliability, timely issue resolution, and high customer satisfaction in enterprise environments.

How does an Oracle Support Analyst typically collaborate with other departments to resolve technical issues?

An Oracle Support Analyst frequently works cross-functionally, partnering with IT teams, database administrators, and business users to diagnose and resolve system issues. They act as a bridge between technical and non-technical stakeholders, ensuring clear communication of problems and solutions. Collaboration often involves participating in troubleshooting sessions, documenting incidents, and following up with users to confirm resolution. This teamwork is essential for minimizing downtime and maintaining the reliability of Oracle systems.

What are Oracle Support Analysts?

Oracle Support Analysts are IT professionals who specialize in providing technical support and troubleshooting for Oracle software products, such as databases, applications, and cloud services. They assist users and organizations in resolving issues, performing system maintenance, and ensuring the optimal functioning of Oracle systems. Their responsibilities often include monitoring system performance, applying patches or updates, and collaborating with Oracle's technical support teams to address complex problems.

What is the difference between Oracle Support Analyst vs Database Support Specialist?

AspectOracle Support AnalystDatabase Support Specialist
CertificationsOracle Certified Associate (OCA), Oracle Certified Professional (OCP)Oracle Database certifications, SQL certifications
Work EnvironmentIT support teams, client environments, enterprise systemsDatabase administration teams, data centers, enterprise IT
Industry UsageTechnology, finance, healthcare, retailTechnology, finance, healthcare, retail

Both roles involve supporting Oracle database products, but Oracle Support Analysts focus on troubleshooting, user support, and issue resolution related to Oracle applications. Database Support Specialists primarily handle database maintenance, performance tuning, and backups. While their skills overlap, the Oracle Support Analyst role emphasizes customer support and issue diagnosis, whereas the Database Support Specialist concentrates on database health and optimization.

More about Oracle Support Analyst jobs
What cities are hiring for Oracle Support Analyst jobs? Cities with the most Oracle Support Analyst job openings:
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What job categories do people searching Oracle Support Analyst jobs look for? The top searched job categories for Oracle Support Analyst jobs are:
Oracle Support Analyst jobs near you
Infographic showing various Oracle Support Analyst job openings in the United States as of May 2026, with employment types broken down into 13% As Needed, 13% Full Time, 13% Part Time, and 61% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Oracle EBS Application Support Analyst (L1/L2)

Oracle EBS Application Support Analyst (L1/L2)

Authority Partners

Remote

Full-time

Posted 4 days ago

Job description

We are seeking an Oracle E-Business Suite Application Support Analyst to provide dedicated L1 and L2 support coverage for clients. This person will be the first point of contact for end-user issues, handling day-to-day troubleshooting, ticket management, and functional support across Oracle EBS Finance and/or Projects modules. The role requires strong communication skills, solid functional knowledge of Oracle EBS, and the ability to work independently within defined support processes.
Schedule: Monday-Friday, 7:30 AM-5:00 PM CST
Responsibilities:
  • Serve as the first point of contact (L1) for end-user support requests via the ticketing system.
  • Triage, prioritize, and resolve L1 issues, including access, navigation, and basic functional queries.
  • Investigate and resolve L2 issues, including data discrepancies, configuration-related problems, and functional errors within Oracle EBS modules.
  • Escalate complex or development-related issues to L3 per defined escalation procedures.
  • Document issues, resolutions, and workarounds to build and maintain a knowledge base.
  • Collaborate with business users to understand reported issues and provide timely updates.
  • Participate in change management activities and follow SOX control requirements where applicable.
  • Support user acceptance testing and assist end users during system updates or deployments.
  • Track and report on ticket volumes, resolution times, and open items to management.

Qualifications:
  • 2-4 years of experience supporting Oracle EBS R12 in a functional support capacity.
  • Solid understanding of Oracle EBS Finance modules (AP, AR, GL) and/or Oracle Projects.
  • Ability to investigate and troubleshoot functional issues using SQL queries for data analysis.
  • Familiarity with Oracle APEX interfaces from a user/support perspective is a plus.
  • Experience working with a ticketing/ITSM system (ServiceNow, Jira, or similar).
  • Strong written and verbal communication skills.
  • Ability to work independently and manage multiple open tickets simultaneously.
  • Experience working in a multi-developer or large Oracle support team environment preferred.

Education:
  • Bachelor's degree in Computer Science or a related field, or equivalent education and experience.

About Authority Partners:
Authority Partners is a leading and global IT services company with over 26 years of experience, serving clients within the financial, healthcare, insurance, mortgage, and technology sectors among many others. We are committed to building relationships with IT professionals who possess integrity, dedication, teamwork, and the desire to learn and grow with us. We specialize in placement for long-term contracts and permanent opportunities and helping our consultants achieve their career success.
Authority Partners is an equal opportunity employer and is committed to providing a workplace that is free from all types of discrimination, as well as from abusive or offensive behavior and harassment.

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