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Oracle Support Analyst Jobs (NOW HIRING)

Stem Xpert

Oracle EBS / HRMS Analyst

Tempe, AZ

Oracle EBS / HRMS Analyst Job Location: Tempe, AZ 85281 Duration: 6+ Months Contract (Will go upto ... This position requires an individual who has a strong background developing in and supporting the ...

Digital Remedy

Oracle Finance Lead

Hunt Valley, MD

... stakeholders, and Oracle support. The ideal candidate will have a deep knowledge of Oracle ... Monitor and analyze incoming incidents and requests, identifying trends, gaps, and improvement ...

Stryker Corporation

Oracle Finance Lead

Cockeysville, MD · On-site

$125 - $150/hr

... stakeholders, and Oracle support. The ideal candidate will have a deep knowledge of Oracle ... Monitor and analyze incoming incidents and requests, identifying trends, gaps, and improvement ...

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Oracle Support Analyst information

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How much do oracle support analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for oracle support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an Oracle Support Analyst?

Oracle Support Analysts are IT professionals who specialize in providing technical support and troubleshooting for Oracle software products, such as databases, applications, and cloud services. They assist users and organizations in resolving issues, performing system maintenance, and ensuring the optimal functioning of Oracle systems. Their responsibilities often include monitoring system performance, applying patches or updates, and collaborating with Oracle's technical support teams to address complex problems.

What are the key skills and qualifications needed to thrive as an Oracle Support Analyst?

To thrive as an Oracle Support Analyst, you need a strong understanding of Oracle databases, SQL, troubleshooting methodologies, and often a degree in computer science or a related field. Familiarity with Oracle applications, support ticketing systems, and certifications like Oracle Certified Associate (OCA) are highly valued. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for ensuring system reliability, timely issue resolution, and high customer satisfaction in enterprise environments.

How does an Oracle Support Analyst typically collaborate with other departments to resolve technical issues?

An Oracle Support Analyst frequently works cross-functionally, partnering with IT teams, database administrators, and business users to diagnose and resolve system issues. They act as a bridge between technical and non-technical stakeholders, ensuring clear communication of problems and solutions. Collaboration often involves participating in troubleshooting sessions, documenting incidents, and following up with users to confirm resolution. This teamwork is essential for minimizing downtime and maintaining the reliability of Oracle systems.

What is the difference between Oracle Support Analyst vs Database Support Specialist?

AspectOracle Support AnalystDatabase Support Specialist
CertificationsOracle Certified Associate (OCA), Oracle Certified Professional (OCP)Oracle Database certifications, SQL certifications
Work EnvironmentIT support teams, client environments, enterprise systemsDatabase administration teams, data centers, enterprise IT
Industry UsageTechnology, finance, healthcare, retailTechnology, finance, healthcare, retail

Both roles involve supporting Oracle database products, but Oracle Support Analysts focus on troubleshooting, user support, and issue resolution related to Oracle applications. Database Support Specialists primarily handle database maintenance, performance tuning, and backups. While their skills overlap, the Oracle Support Analyst role emphasizes customer support and issue diagnosis, whereas the Database Support Specialist concentrates on database health and optimization.

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Oracle Support Analyst jobs near you
Infographic showing various Oracle Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Business Systems Analyst - Oracle EBS or Cloud

NAVA Software Solutions

Houston, TX • On-site

Full-time

Re-posted 21 days ago

Job description

NAVA Software solutions is looking for a Business Systems Analyst - Oracle Cloud
Details:
Business Systems Analyst - Oracle EBS or Cloud
Duration: Full time/ Direct Hire
Location: Houston TX - 3 days/ week onsite
Overview:
The Business Systems Analyst will provide guidance and support to assigned business units and other Application Analysts on a daily basis. Collects and documents information from users, analyzes business and system processes and procedures to determine root cause. Recommends or implements required changes to make effective use of systems.
Duties:
  • Receive and document initial request and incident calls from users
  • Resolve and track daily issues
  • Participate in testing activities
  • Provide documentation related to issue resolution and testing
  • Develop and send communications to customers
  • Establish cooperative and supportive relationships with internal staff
  • Demonstrate written and oral communication skills
  • Demonstrate time management and organizational skills needed to complete competing tasks.

Skills and Abilities:
Ability to:
  • Learns to identify opportunities and to provide ideas, methods and innovations to enhance teamwork, efficiency and quality.
  • Develops solutions to problems either of limited scope, low complexity or with precedents.

Knowledge:
  • Working knowledge of fundamental software, hardware and equipment operations.
  • Working knowledge of complete Microsoft Suite.
  • Basic understanding of business systems implementation issues.

Minimum Experience:
  • 1-3 years experience in Oracle support analyst role or finance/accounting role
  • Experience with Oracle applications (EBS or cloud) is preferred

Problem Solving and Innovation:
  • Problems vary, but can usually be identified easily.
  • Develops solutions to problems either of limited scope, low complexity or with precedents.
  • Develops work using established examples/procedures as a guide
  • Learns to identify opportunities and to provide ideas, methods and innovations to enhance teamwork, efficiency and quality.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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