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Oracle Technical Support Analyst Jobs (NOW HIRING)

Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Qualifications Technical ...

In this role, you will play a crucial part in supporting our Oracle Cloud Applications and Concur ... Bachelor's degree in Business Analytics, Information Systems, Finance, or a related field.

We are looking for a Technical Support Analyst to join our team in Ann Arbor! In this role you will ... Oracle or SQL Server knowledge * Proficiency in Microsoft Office * Experience with Web Servers ...

We are looking for a Technical Support Analyst to join our team in Ann Arbor! In this role you will ... Oracle or SQL Server knowledge * Proficiency in Microsoft Office * Experience with Web Servers ...

Technical Support Analyst REPORTS TO: Director, Information Technology LOCATION: 11110 Goodnight Lane Suite 100 Dallas, TX 75229 JOB TYPE: Full-Time | Monday - Friday | 8:00am-5:00pm COMPANY OVERVIEW:

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How much do oracle technical support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for oracle technical support analyst in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

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Technical Support Analyst

Dallas, TX • On-site

Contractor

Re-posted 17 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst


On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Dallas, Texas. 


Technical Support Analyst Job Details


Provide both reactive and proactive assistance to all external customers 

Troubleshoot and resolution of open incidents 

Troubleshoot/qualify incidents before escalating into Tier-II

Liaise with Tier-II, to facilitate feedback 

Record and document all issues related to the customers 

The creation of documented solutions for both internal and external support web-pages 

Technical Support Analyst Mandatory Skills


Familiarity with cooperate network infrastructures 

Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS)

A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required. 

Basic Administration/Maintenance of Microsoft SQL Server. 

Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.) 

At least two years of full time experience in customer care/customer support. 

Advanced writing and verbal communication skills.

Ability to multi-task and prioritize job requirements. 

Strong personal organization skills. 

Bachelor's degree preferred, but not required. 

McAfee's product knowledge is a plus


Technical Support Analyst Start Date


ASAP


Technical Support Analyst Assignment Length


12+ Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.