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Oracle Support Analyst Jobs in Atlanta, GA (NOW HIRING)

Rivian

Sr. Analyst, EPM

Riverdale, GA

$98K - $123K/yr

Role Summary We are looking for an experienced Oracle Enterprise Planning and Budgeting (EPB) Support Analyst with solid technical skills and a firm understanding of finance, budgeting and ...

Rivian

Sr. Analyst, EPM

Riverdale, GA · On-site

$98K - $123K/yr

Role Summary We are looking for an experienced Oracle Enterprise Planning and Budgeting (EPB) Support Analyst with solid technical skills and a firm understanding of finance, budgeting and ...

Dexian

US - IT Support Analyst

Smyrna, GA · On-site

We are seeking an IT Support Analyst for Content Management (ECMs), eCTD Publishing, and Product ... Proficiency in common database technologies, including Oracle and MS SQL Server. * Experience in ...

Cloud Talent

Oracle Cloud HCM Analyst

Atlanta, GA · On-site

Strong, stable commercial company seeks an experienced Oracle Cloud HCM Analyst . This is a ... supporting decision-making * Understanding the importance of helping the business maintain data ...

HireITPeople

Oracle SQL Analyst

Atlanta, GA · On-site

Under limited supervision, the Senior Oracle SQL Data Analyst develops, maintains, and supports SQL solutions for operational reporting, research, executive decision-making, legislative reporting ...

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All JobsOracle Support Analyst JobsOracle Support Analyst Jobs in Atlanta, GA

Oracle Support Analyst information

See Atlanta, GA salary details

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$54

How much do oracle support analyst jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for oracle support analyst in Atlanta, GA is $30.17, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $36.30 per hour, depending on experience, location, and employer.

How does an Oracle Support Analyst typically collaborate with other departments to resolve technical issues?

An Oracle Support Analyst frequently works cross-functionally, partnering with IT teams, database administrators, and business users to diagnose and resolve system issues. They act as a bridge between technical and non-technical stakeholders, ensuring clear communication of problems and solutions. Collaboration often involves participating in troubleshooting sessions, documenting incidents, and following up with users to confirm resolution. This teamwork is essential for minimizing downtime and maintaining the reliability of Oracle systems.

What are Oracle Support Analysts?

Oracle Support Analysts are IT professionals who specialize in providing technical support and troubleshooting for Oracle software products, such as databases, applications, and cloud services. They assist users and organizations in resolving issues, performing system maintenance, and ensuring the optimal functioning of Oracle systems. Their responsibilities often include monitoring system performance, applying patches or updates, and collaborating with Oracle's technical support teams to address complex problems.

What are the key skills and qualifications needed to thrive as an Oracle Support Analyst, and why are they important?

To thrive as an Oracle Support Analyst, you need a strong understanding of Oracle databases, SQL, troubleshooting methodologies, and often a degree in computer science or a related field. Familiarity with Oracle applications, support ticketing systems, and certifications like Oracle Certified Associate (OCA) are highly valued. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for ensuring system reliability, timely issue resolution, and high customer satisfaction in enterprise environments.

What is the difference between Oracle Support Analyst vs Database Support Specialist?

AspectOracle Support AnalystDatabase Support Specialist
CertificationsOracle Certified Associate (OCA), Oracle Certified Professional (OCP)Oracle Database certifications, SQL certifications
Work EnvironmentIT support teams, client environments, enterprise systemsDatabase administration teams, data centers, enterprise IT
Industry UsageTechnology, finance, healthcare, retailTechnology, finance, healthcare, retail

Both roles involve supporting Oracle database products, but Oracle Support Analysts focus on troubleshooting, user support, and issue resolution related to Oracle applications. Database Support Specialists primarily handle database maintenance, performance tuning, and backups. While their skills overlap, the Oracle Support Analyst role emphasizes customer support and issue diagnosis, whereas the Database Support Specialist concentrates on database health and optimization.

What are popular job titles related to Oracle Support Analyst jobs in Atlanta, GA? For Oracle Support Analyst jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Oracle Support Analyst jobs in Atlanta, GA look for? The top searched job categories for Oracle Support Analyst jobs in Atlanta, GA are:
Oracle Support Analyst jobs near you
Infographic showing various Oracle Support Analyst job openings in Atlanta, GA as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, 1% Temporary, and 5% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $62,758 per year, or $30.2 per hour.

Customer Support Analyst

SA Technologies Inc.

Kennesaw, GA • On-site

Contractor

Re-posted 23 days ago

Job description

Company Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.



Job Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Position: Customer Support Analyst 

Location: Kennesaw, Georgia 30144

Duration: 3 Month Contract to Hire


We have 4 open three month contract to hire IT Customer Support Analyst positions for our direct client in Kennesaw GA. The ideal candidates would be local and have the following experience:

  • Strong call center experience
  • SQL 
  • Retail technical support
  • Strong technical skills
  • Active Directory
  • Service Now
  • Excellent multi-tasker (will have 5 or 6 systems working at once)
  • Excellent troubleshooting skills


Duties

  • Answer Inbound ACD Calls:
  • Answer ACD calls within duration specified within the KPI (key performance indicator) for average wait time (AWT)
  • Address all ACD calls within a duration specified within the KPI (key performance indicator) for average handle time (AHT)
  • Maintain individual call abandon rate that is at least 2% below the departmental goal for abandon rate (ABD)
  • Inbound E-mail support (All Non-Critical Issue Types)
  • Respond to inbound e-mails from customers to the NSC within parameters defined NSC management
  • Inbound Chat Support (All Non-Critical Issue Types)
  • Respond to chats from customers to the NSC within parameters defined by NSC management
  • Additional Duties


Additional Information

All your information will be kept confidential according to EEO guidelines.

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