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Oracle Support Analyst Jobs in Ontario (NOW HIRING)

Intact Financial

Oracle Cloud EPM Manager

Toronto, ON · Hybrid

... Oracle support when needed. * Monitor system performance, identify areas for improvement, and implement solutions to enhance system efficiency and reliability. * Process Improvement: * Analyze ...

Agfa

Customer Support Analyst, Tier 1

Toronto, ON · Remote

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ... General knowledge of networking and operating systems (Linux, UNIX, and Windows), databases (Oracle ...

Td

IT Support Analyst, TD Securities

Toronto, ON · On-site

CA$69K - CA$98K/yr

Position Overview - IT Senior Support Analyst, Payments and RefData This role is primarily ... Experience in Linux, Oracle, MS SQL DB, ITRS, Autosys, Dynatrace, Splunk * Knowledge of cloud ...

Marsh

CA$71K - CA$107K/yr

... an Oracle EPM Analyst . This role will be based in Toronto and is a hybrid role that requires ... Utilize excellent Excel and VB Scripting skills to support various tasks. * Collaborate with ...

BuzzClan

... supporting/managing Oracle DB, including but not limited to architecture, installation, upgrade and patching of Oracle DB 12c, 19c, 21c+, Exadata, Oracle RAC, Oracle Golden Gate, Oracle Analytics ...

Osi Digital Inc

... analyze business requirements, assist in pre-sale activities, and provide expert configuration of Oracle Financials modules. Your deep knowledge will guide application support, maintenance, and ...

Accenture

Oracle HCM Payroll Consultant

Mississauga, ON · Hybrid

CA$69K - CA$119K/yr

Support implementations of Oracle Cloud HCM Payroll modules, including configuration, testing, and deployment. * Collaborate with clients to gather requirements, perform fit-gap analysis, and design ...

Accenture

Oracle HCM -Delivery Lead

Toronto, ON · On-site

... analytics, automation and AI. There has never been a better time to join our team of 54,000+ Oracle ... Supporting business development opportunities to bring innovative technology solutions and ways of ...

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Oracle Support Analyst information

How does an Oracle Support Analyst typically collaborate with other departments to resolve technical issues?

An Oracle Support Analyst frequently works cross-functionally, partnering with IT teams, database administrators, and business users to diagnose and resolve system issues. They act as a bridge between technical and non-technical stakeholders, ensuring clear communication of problems and solutions. Collaboration often involves participating in troubleshooting sessions, documenting incidents, and following up with users to confirm resolution. This teamwork is essential for minimizing downtime and maintaining the reliability of Oracle systems.

What are Oracle Support Analysts?

Oracle Support Analysts are IT professionals who specialize in providing technical support and troubleshooting for Oracle software products, such as databases, applications, and cloud services. They assist users and organizations in resolving issues, performing system maintenance, and ensuring the optimal functioning of Oracle systems. Their responsibilities often include monitoring system performance, applying patches or updates, and collaborating with Oracle's technical support teams to address complex problems.

What are the key skills and qualifications needed to thrive as an Oracle Support Analyst, and why are they important?

To thrive as an Oracle Support Analyst, you need a strong understanding of Oracle databases, SQL, troubleshooting methodologies, and often a degree in computer science or a related field. Familiarity with Oracle applications, support ticketing systems, and certifications like Oracle Certified Associate (OCA) are highly valued. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for ensuring system reliability, timely issue resolution, and high customer satisfaction in enterprise environments.

What is the difference between Oracle Support Analyst vs Database Support Specialist?

AspectOracle Support AnalystDatabase Support Specialist
CertificationsOracle Certified Associate (OCA), Oracle Certified Professional (OCP)Oracle Database certifications, SQL certifications
Work EnvironmentIT support teams, client environments, enterprise systemsDatabase administration teams, data centers, enterprise IT
Industry UsageTechnology, finance, healthcare, retailTechnology, finance, healthcare, retail

Both roles involve supporting Oracle database products, but Oracle Support Analysts focus on troubleshooting, user support, and issue resolution related to Oracle applications. Database Support Specialists primarily handle database maintenance, performance tuning, and backups. While their skills overlap, the Oracle Support Analyst role emphasizes customer support and issue diagnosis, whereas the Database Support Specialist concentrates on database health and optimization.

What are popular job titles related to Oracle Support Analyst jobs in Ontario? For Oracle Support Analyst jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Oracle Support Analyst jobs in Ontario look for? The top searched job categories for Oracle Support Analyst jobs in Ontario are:
Oracle Support Analyst jobs near you
Infographic showing various Oracle Support Analyst job openings in Ontario as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution.

Production Support Analyst

mthree Recruiting Portal

Toronto, ON

Other

Re-posted 14 days ago

Job description

Toronto, ON

Want to work at a multinational investment bank?

Join mthree as a Production Support Analyst and fast-track your career by working with one of our leading global banking clients in Toronto. You'll support critical Capital Markets trading systems in a fast-paced commodities and futures environment, working closely with front office users to ensure stability, performance, and continuous improvement of production platforms.

What you'll do:

This role focuses on supporting large-scale production systems within Capital Markets, ensuring end-to-end stability of trading applications while driving operational excellence.

  • Provide specialized application support for Capital Markets trading platforms (approx. 60%)

  • Perform end-of-day monitoring, incident management, root cause analysis, and problem resolution

  • Support commodities and futures trading activities including trade flow/STP, P&L valuation, and breaks

  • Work directly with Front Office business users in a high-pressure trading environment

  • Monitor and support market data feeds and core trading applications

  • Analyze existing systems and liaise with Business and Development teams to drive system improvements

  • Manage user access and entitlements (approx. 20%)

  • Coordinate with internal teams and external vendors (approx. 20%)

  • Participate in weekend work as required for projects, releases, and disaster recovery testing

  • Provide 24x7 on-call support based on assigned shift for end-of-day monitoring

  • Deliver to tight timelines in a fast-paced trading environment

What we're looking for: (must have)

  • Experience working in the financial services industry, ideally within Capital Markets / Futures

  • Strong knowledge of Commodities and Futures products

  • Proven experience supporting large-scale production systems

  • Hands-on experience with end-of-day processing, monitoring, incident management, and root cause analysis

  • Understanding of trade lifecycle concepts (trade flow/STP, P&L valuation, breaks)

  • Experience with tools such as ITRS Geneos, CTRL-M, and Windows environments

  • Working knowledge of Python scripting

  • Experience supporting MQ, SOLACE, Oracle, and Microsoft SQL Server

  • Strong communication skills and ability to work closely with Front Office users

Nice to have:

  • Experience with trading platforms such as Openlink or XTP systems

  • Understanding of ITIL processes

  • Exposure to DevOps and Cloud technologies

  • Prior experience coordinating or leading global support teams (onshore/offshore)

  • Familiarity with Business Intelligence and reporting tools (e.g., Tableau)

About mthree

mthree is the award-winning talent and training partner for leading organizations worldwide. As technology continues to evolve, we ensure that professionals like you have the skills and opportunities to succeed in today's rapidly changing world.

By joining mthree, you'll gain:

Access to top roles with prestigious global clients, including tier-one investment banks.
The chance to work on impactful projects with a global leader in the finance industry.
A full suite of benefits, training, and support to help you thrive in your role.
Opportunities to transition into permanent roles with our clients and build a long-term career.

Whether you're starting your journey or looking for your next big opportunity, mthree connects you to roles where you can make a difference.

Why join us?

At mthree, we believe in empowering individuals to build impactful careers. When you join us, you're not just starting a new job; you're joining a global community of professionals working at the cutting edge of technology.

At mthree, our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We take great pride in celebrating the diversity of each individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies, and we're proud to provide an environment where all our colleagues can flourish. That means promoting a strong culture of equality but, most importantly, inclusion.

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