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Oracle Support Analyst Jobs (NOW HIRING)

Doist

Oracle Applications Manager

Menlo Park, CA · On-site

$140 - $190/hr

Manage L2/L3 Oracle Application Support * Ensure SLA compliance across incidents and service requests * Lead Major Incident (P1/P0) management * Perform Root Cause Analysis (RCA) * Drive Problem ...

Phizenix

Oracle Applications Manager

Menlo Park, CA · On-site

Manage L2/L3 Oracle Application Support * Ensure SLA compliance across incidents and service requests * Lead Major Incident (P1/P0) management * Perform Root Cause Analysis (RCA) * Drive Problem ...

TPC Group Inc.

Senior Developer, Oracle

Houston, TX

This role also involves working closely with business analysts, IT teams, consultants, and Oracle Support to diagnose and resolve production issues within the Oracle ERP system. The candidate must ...

TecTammina

Oracle EBS Technical Lead

Manchester, NH · On-site

$60.50 - $74.75/hr

... analytical and problem resolution skills Working with Oracle support to resolve product defects. Additional Information Share the Profiles to dinesh@techtammina(dot)com Contact: 703-349-1004 Job Type:

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How much do oracle support analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for oracle support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an Oracle Support Analyst?

Oracle Support Analysts are IT professionals who specialize in providing technical support and troubleshooting for Oracle software products, such as databases, applications, and cloud services. They assist users and organizations in resolving issues, performing system maintenance, and ensuring the optimal functioning of Oracle systems. Their responsibilities often include monitoring system performance, applying patches or updates, and collaborating with Oracle's technical support teams to address complex problems.

What are the key skills and qualifications needed to thrive as an Oracle Support Analyst?

To thrive as an Oracle Support Analyst, you need a strong understanding of Oracle databases, SQL, troubleshooting methodologies, and often a degree in computer science or a related field. Familiarity with Oracle applications, support ticketing systems, and certifications like Oracle Certified Associate (OCA) are highly valued. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for ensuring system reliability, timely issue resolution, and high customer satisfaction in enterprise environments.

How does an Oracle Support Analyst typically collaborate with other departments to resolve technical issues?

An Oracle Support Analyst frequently works cross-functionally, partnering with IT teams, database administrators, and business users to diagnose and resolve system issues. They act as a bridge between technical and non-technical stakeholders, ensuring clear communication of problems and solutions. Collaboration often involves participating in troubleshooting sessions, documenting incidents, and following up with users to confirm resolution. This teamwork is essential for minimizing downtime and maintaining the reliability of Oracle systems.

What is the difference between Oracle Support Analyst vs Database Support Specialist?

AspectOracle Support AnalystDatabase Support Specialist
CertificationsOracle Certified Associate (OCA), Oracle Certified Professional (OCP)Oracle Database certifications, SQL certifications
Work EnvironmentIT support teams, client environments, enterprise systemsDatabase administration teams, data centers, enterprise IT
Industry UsageTechnology, finance, healthcare, retailTechnology, finance, healthcare, retail

Both roles involve supporting Oracle database products, but Oracle Support Analysts focus on troubleshooting, user support, and issue resolution related to Oracle applications. Database Support Specialists primarily handle database maintenance, performance tuning, and backups. While their skills overlap, the Oracle Support Analyst role emphasizes customer support and issue diagnosis, whereas the Database Support Specialist concentrates on database health and optimization.

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Oracle Support Analyst jobs near you
Infographic showing various Oracle Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Sr. EPM Business Systems Analyst -Oracle Financials

NAVA Software Solutions

Sugar Land, TX • On-site

$55.25 - $76/hr

Contractor

Re-posted 21 days ago

Job description

NAVA Software solutions is looking for a Sr. EPM Business Systems Analyst
Details:
Sr. EPM Business Systems Analyst - Oracle Financials
Location: Sugarland TX Hybrid
Duration: 6-12 months
Position Description
EPM business systems analyst will collaborate and interact with the Accounting/Finance departments to support efficient delivery of finance-related technology projects. The position requires an experienced professional with a hands-on technical background in the Oracle EPM Cloud (SaaS) and/or Oracle Hyperion (on-prem) suite of products. The ideal candidate will be responsible for supporting critical business operations. Must display ability to work independently to provide quality services to multiple customer engagements as well as work side-by-side with Accounting/Finance. Performs varied and sophisticated duties and tasks that need independent judgment to support Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Education Requirements
Bachelor's degree in information systems, Computer Science, Math or other related fields or equivalent job experience.
Experience Requirements
Implemented end to end EPM Projects (PBCS, FCC, Enterprise Budgeting Cloud Service (EPBCS) and EDMCS projects) and Data Visualization tool.
Demonstrates extensive abilities and/or a proven record of success as a technical team leader that supports practice the following areas:
  • Budgeting and Forecasting, Long Range Planning, Rolling Forecasting
  • Management, SEC and Statutory Reporting
  • Month End Close
  • Financial Master Data Management
  • Account Reconciliations
  • Narrative Reporting
  • Capital Portfolio Planning

Demonstrates extensive abilities and/or a proven record of success as a technical team leader for implementation and support of EPM (Enterprise Performance Management) tools:
  • EPBCS - Enterprise Planning, Budgeting Cloud Services
  • FCCS - Financial Consolidation & Close Cloud Service
  • EDMCS - Enterprise Data Management Cloud Services
  • ARCS - Account Reconciliation Cloud Services
  • TRCS - Tax Reporting Cloud Services

Demonstrates extensive abilities and/or a proven record of success as a team leader for the development of:
  • General Oracle EPM configuration
  • Business Rule / Calculation Development
  • Data Integration, EPM automate, EPM Integration Agent
  • Experience of Oracle EBS or similar ERP will be important.

Major Accountabilities
  • Technical support who is focused on resolving issues to minimize business impact
  • Back up to the Administer Oracle EPM for maintaining/tracking of hierarchy/system updates, regular database maintenance, validation and reconciliation, system security, backups, and recovery, and troubleshooting system issues.
  • Provide ongoing technical support for Oracle EPM Financial Close and Consolidation, Oracle Planning Budgeting Cloud System (Hybrid BSO and ASO cubes), and Oracle - Narrative Reporting and Oracle SmartView add-in for application's user base.
  • Assist with the integration of Hyperion/EPM applications with existing processes, including budgeting and forecasting, financial consolidation and close, and data warehouse/management reporting.
  • Develops and enhances Oracle Narrative Reports based off Oracle ASO cube.
  • Leads implementation of enterprise security standards into the Cloud EPM suite of applications.
  • Reviews monthly cloud releases for Oracle EPM, prepares, and executes required testing in a non-production environment, and provides recommendations for enhancements using new features.
  • Participates in the identification of problem areas and development of resolutions to address them.
  • Supports technical issue resolution in co-ordination with Managed Service providers and Oracle Support.
  • Function as systems lead to ensure the successful coordination and completion of the project.
  • Support the roll out of Finance initiatives and provide technical support to EPM admin.
  • Support the interfaces for EPM applications with Oracle EBS Suite.
  • Quarterly audit reviews of changes and supporting change management process through CAB.

Expected Results
  • Manage the documentation of existing procedures and operating methods by defining requested business requirements.
  • Analyze documentation files, reports, design, improved system, and methods of implementation around the application modules.
  • Direct continuous improvement of the application development process ensuring consistent delivery on time, within budget and project specifications.
  • Keeps current with new and emerging technology related to area of responsibility; participating in continuing education related training to the position.
  • Adherence to all company policies and procedures.
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About NAVA Software Solutions

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NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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