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Oracle Support Analyst Jobs (NOW HIRING)

Compunnel

Oracle Apps Exadata DBA

Columbus, OH · On-site

$49 - $66.75/hr

... Analysis (RCA), CAB activities, audits, and governance reviews. • Perform Oracle Exadata ... support Oracle Data Guard environments. • Perform database patching, upgrades, cloning, and ...

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Oracle Support Analyst information

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How much do oracle support analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for oracle support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an Oracle Support Analyst?

Oracle Support Analysts are IT professionals who specialize in providing technical support and troubleshooting for Oracle software products, such as databases, applications, and cloud services. They assist users and organizations in resolving issues, performing system maintenance, and ensuring the optimal functioning of Oracle systems. Their responsibilities often include monitoring system performance, applying patches or updates, and collaborating with Oracle's technical support teams to address complex problems.

What are the key skills and qualifications needed to thrive as an Oracle Support Analyst?

To thrive as an Oracle Support Analyst, you need a strong understanding of Oracle databases, SQL, troubleshooting methodologies, and often a degree in computer science or a related field. Familiarity with Oracle applications, support ticketing systems, and certifications like Oracle Certified Associate (OCA) are highly valued. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for ensuring system reliability, timely issue resolution, and high customer satisfaction in enterprise environments.

How does an Oracle Support Analyst typically collaborate with other departments to resolve technical issues?

An Oracle Support Analyst frequently works cross-functionally, partnering with IT teams, database administrators, and business users to diagnose and resolve system issues. They act as a bridge between technical and non-technical stakeholders, ensuring clear communication of problems and solutions. Collaboration often involves participating in troubleshooting sessions, documenting incidents, and following up with users to confirm resolution. This teamwork is essential for minimizing downtime and maintaining the reliability of Oracle systems.

What is the difference between Oracle Support Analyst vs Database Support Specialist?

AspectOracle Support AnalystDatabase Support Specialist
CertificationsOracle Certified Associate (OCA), Oracle Certified Professional (OCP)Oracle Database certifications, SQL certifications
Work EnvironmentIT support teams, client environments, enterprise systemsDatabase administration teams, data centers, enterprise IT
Industry UsageTechnology, finance, healthcare, retailTechnology, finance, healthcare, retail

Both roles involve supporting Oracle database products, but Oracle Support Analysts focus on troubleshooting, user support, and issue resolution related to Oracle applications. Database Support Specialists primarily handle database maintenance, performance tuning, and backups. While their skills overlap, the Oracle Support Analyst role emphasizes customer support and issue diagnosis, whereas the Database Support Specialist concentrates on database health and optimization.

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What are popular job titles related to Oracle Support Analyst jobs?

For Oracle Support Analyst jobs, the most frequently searched job titles are:

Oracle Support Analyst jobs near you
Infographic showing various Oracle Support Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Oracle Apps Exadata DBA

Columbus, OH • On-site

Compunnel
IT Services • 501 - 1,000 employees
Learn more about Compunnelexternal

$49 - $66.75/hr

Contractor

Re-posted 7 days ago

Job description

Job Summary
We are seeking an experienced Oracle Apps Exadata DBA to lead Oracle database administration and Exadata operations in a mission-critical enterprise environment. The ideal candidate will have extensive experience with Oracle Exadata, Oracle RAC, Oracle EBS R12.2, Data Guard, and RMAN, along with strong leadership, client-facing, and incident management skills. This role is responsible for ensuring the availability, performance, security, and reliability of Oracle database platforms.
Key Responsibilities
• Lead Oracle Apps DBA and Oracle Exadata administration activities.
• Provide technical leadership, mentoring, and guidance to DBA team members.
• Own and manage Sev1/P1 incident bridges through successful resolution.
• Lead Root Cause Analysis (RCA), CAB activities, audits, and governance reviews.
• Perform Oracle Exadata architecture reviews, health checks, capacity planning, and performance tuning.
• Administer Oracle RAC environments and ensure high availability.
• Manage Oracle RMAN backup, recovery, and disaster recovery strategies.
• Configure, administer, and support Oracle Data Guard environments.
• Perform database patching, upgrades, cloning, and refresh activities.
• Administer Oracle E-Business Suite (EBS) R12.2 environments.
• Execute Oracle EBS patching, environment refreshes, and disaster recovery drills.
• Plan and execute database switchover and failover activities.
• Perform database security hardening, vulnerability remediation, and access reviews.
• Ensure compliance with audit, governance, and security standards.
• Manage Oracle Service Requests (SRs) and coordinate with Oracle Support and third-party vendors.
• Provide after-hours and on-call production support as required.
• Troubleshoot complex database, Exadata, and Oracle EBS issues.
• Develop and maintain operational documentation and best practices.
Required Qualifications
• 12+ years of Oracle DBA and Oracle Apps DBA experience.
• Strong hands-on experience administering Oracle Exadata and Oracle RAC environments.
• Experience with Oracle E-Business Suite (EBS) R12.2 administration.
• Strong expertise in Oracle Database 19c.
• Hands-on experience with Oracle Data Guard and RMAN backup and recovery.
• Experience with database patching, cloning, upgrades, and refresh activities.
• Strong performance tuning and database optimization skills.
• Experience supporting high-availability and disaster recovery environments.
• Strong troubleshooting and production support experience.
• Excellent client-facing communication and stakeholder management skills.
• Willingness to participate in Sev1/P1 on-call and after-hours support.
Preferred Qualifications
• Experience with Oracle Exadata architecture planning and capacity management.
• Experience with database security, vulnerability remediation, and audit compliance.
• Experience leading incident management, RCA, and CAB processes.
• Experience coordinating with Oracle Support and third-party vendors.
• Knowledge of enterprise IT governance and operational best practices.
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About Compunnel

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Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

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