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Oracle Support Analyst Jobs (NOW HIRING)

Arizona Department of Administration

$94K/yr

Oracle Applications Developer Senior Job No: 540002 Work Type: Full-time Location: REMOTE OPTIONS ... Support * Analyze and resolve production problems in a timely manner * Propose solutions and ...

Archrock

Application Support Analyst - L1

Houston, TX · Remote

You will assist in configuring, testing, and maintaining applications such as Oracle Cloud ERP ... Support the technical team in gathering business requirements, conducting fit/gap analysis, and ...

Archrock

Application Support Analyst - L1

Houston, TX · On-site

This is an excellent opportunity for someone with basic Oracle knowledge looking to specialize as a functional expert. Responsibilities This role will be working alongside Specialist/Senior Analysts ...

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Oracle Support Analyst information

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How much do oracle support analyst jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for oracle support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

How does an Oracle Support Analyst typically collaborate with other departments to resolve technical issues?

An Oracle Support Analyst frequently works cross-functionally, partnering with IT teams, database administrators, and business users to diagnose and resolve system issues. They act as a bridge between technical and non-technical stakeholders, ensuring clear communication of problems and solutions. Collaboration often involves participating in troubleshooting sessions, documenting incidents, and following up with users to confirm resolution. This teamwork is essential for minimizing downtime and maintaining the reliability of Oracle systems.

What are Oracle Support Analysts?

Oracle Support Analysts are IT professionals who specialize in providing technical support and troubleshooting for Oracle software products, such as databases, applications, and cloud services. They assist users and organizations in resolving issues, performing system maintenance, and ensuring the optimal functioning of Oracle systems. Their responsibilities often include monitoring system performance, applying patches or updates, and collaborating with Oracle's technical support teams to address complex problems.

What are the key skills and qualifications needed to thrive as an Oracle Support Analyst, and why are they important?

To thrive as an Oracle Support Analyst, you need a strong understanding of Oracle databases, SQL, troubleshooting methodologies, and often a degree in computer science or a related field. Familiarity with Oracle applications, support ticketing systems, and certifications like Oracle Certified Associate (OCA) are highly valued. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for ensuring system reliability, timely issue resolution, and high customer satisfaction in enterprise environments.

What is the difference between Oracle Support Analyst vs Database Support Specialist?

AspectOracle Support AnalystDatabase Support Specialist
CertificationsOracle Certified Associate (OCA), Oracle Certified Professional (OCP)Oracle Database certifications, SQL certifications
Work EnvironmentIT support teams, client environments, enterprise systemsDatabase administration teams, data centers, enterprise IT
Industry UsageTechnology, finance, healthcare, retailTechnology, finance, healthcare, retail

Both roles involve supporting Oracle database products, but Oracle Support Analysts focus on troubleshooting, user support, and issue resolution related to Oracle applications. Database Support Specialists primarily handle database maintenance, performance tuning, and backups. While their skills overlap, the Oracle Support Analyst role emphasizes customer support and issue diagnosis, whereas the Database Support Specialist concentrates on database health and optimization.

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What cities are hiring for Oracle Support Analyst jobs? Cities with the most Oracle Support Analyst job openings:
What states have the most Oracle Support Analyst jobs? States with the most job openings for Oracle Support Analyst jobs include:
What job categories do people searching Oracle Support Analyst jobs look for? The top searched job categories for Oracle Support Analyst jobs are:
Oracle Support Analyst jobs near you
Infographic showing various Oracle Support Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 84% Physical, 7% Hybrid, and 9% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Configuration Support Analyst - Support Services

Configuration Support Analyst - Support Services

Oracle Corporation

Orlando, FL

$19.62 - $38.32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Oracle rating

8.7

Company rating: 8.7 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

39th of 191 rated software companies

Job description

U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required.
Must be based in one of the following locations:

  • Orlando, FL
  • Kansas City, MO
  • Nashville, TN

Position Summary

The Configuration Support Analyst configures solution-related service requests and supports application maintenance within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications.

Duties and Responsibilities

  • Provide Level 2 customer support for technical and functional issues via phone and electronic channels
  • Conduct scope assessment, gather requirements, and configure application solutions
  • Execute change management procedures and validate configuration accuracy through workflow testing
  • Troubleshoot software defects, for ongoing support activities post-implementation
  • Deliver consultation on best practices and configuration standards across solutions
  • Collaborate with internal stakeholders and participate in structured service delivery processes

Minimum Qualifications

  • Two to four (2-4) years of client-facing or customer support experience
  • Two (2) years supporting software applications
  • Associate's degree, bachelor's degree, or relevant technical training preferred
  • Demonstrated prioritization, analytical thinking, and complex problem-solving ability

Preferred Qualifications

  • Clinical or healthcare information technology experience, including Cerner or Oracle Health
  • Experience with CCL, SQL, or related query languages

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $19.62 to $38.32 per hour; from: $40,800 to $79,700 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1


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About Oracle

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An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Redwood City, CA, US

Year founded

1977

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