The Billy Graham Evangelistic Association (BGEA) has been proclaiming the Gospel for over 70 years and is seeking a Technical Support Analyst II to provide advanced technical support to internal ...
The Billy Graham Evangelistic Association (BGEA) has been proclaiming the Gospel for over 70 years and is seeking a Technical Support Analyst II to provide advanced technical support to internal ...
TECHNICAL SUPPORT ANALYST II
Seattle, WA · On-site
$31/hr
The Technical Support Analyst II will also work to proactively prevent and reduce problems in the enterprise. Organizational Structure/Reporting Relationships: This position reports directly to the ...
TECHNICAL SUPPORT ANALYST II
Seattle, WA · On-site
$31/hr
The Technical Support Analyst II will also work to proactively prevent and reduce problems in the enterprise. Organizational Structure/Reporting Relationships: This position reports directly to the ...
Technical Support Analyst II
Eugene, OR · On-site
Under general guidance, the Technical Support Analyst II provides mid-level technical support, problem solving, implementation, and documentation for assigned site locations. This role maintains ...
Technical Support Analyst II
Eugene, OR · On-site
Under general guidance, the Technical Support Analyst II provides mid-level technical support, problem solving, implementation, and documentation for assigned site locations. This role maintains ...
Technical Support Analyst II
$64K - $80K/yr
The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers ...
Quick apply
Technical Support Analyst II
$64K - $80K/yr
The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers ...
Technical Support Analyst II
Overland Park, KS · On-site
$28.49 - $42.73/hr
... position of Technical Analyst II as part of the Library's Information Technology team. This role will be part of the IT Help Desk supporting the library's staff and public technology. Ideal ...
New
Technical Support Analyst II
Overland Park, KS · On-site
$28.49 - $42.73/hr
... position of Technical Analyst II as part of the Library's Information Technology team. This role will be part of the IT Help Desk supporting the library's staff and public technology. Ideal ...
New
Technical Support Analyst II
$64K - $80K/yr
The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers ...
Technical Support Analyst II
$64K - $80K/yr
The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers ...
... position of Technical Analyst II as part of the Library's Information Technology team. This role will be part of the IT Help Desk supporting the library's staff and public technology. Ideal ...
New
... position of Technical Analyst II as part of the Library's Information Technology team. This role will be part of the IT Help Desk supporting the library's staff and public technology. Ideal ...
New
Technical Support Analyst II
Baltimore, MD · On-site
$64K - $80K/yr
The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers ...
Technical Support Analyst II
Baltimore, MD · On-site
$64K - $80K/yr
The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers ...
... position of Technical Analyst II as part of the Library's Information Technology team. This role will be part of the IT Help Desk supporting the library's staff and public technology. Ideal ...
New
... position of Technical Analyst II as part of the Library's Information Technology team. This role will be part of the IT Help Desk supporting the library's staff and public technology. Ideal ...
New
Responsibilities : • Answer incoming Support calls • Research, analyze & resolve Alertus ... Leverage skills in technical leadership / case management • Other duties as assigned ...
Responsibilities : • Answer incoming Support calls • Research, analyze & resolve Alertus ... Leverage skills in technical leadership / case management • Other duties as assigned ...
Technical Support Analyst II
Buffalo, NY · Hybrid
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to provide hardware and software support for a wide range of technology challenges. Essential Duties and ...
Quick apply
Technical Support Analyst II
Buffalo, NY · Hybrid
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to provide hardware and software support for a wide range of technology challenges. Essential Duties and ...
Technical Support Analyst II
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to provide hardware and software support for a wide range of technology challenges. Essential Duties and ...
Quick apply
Technical Support Analyst II
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to provide hardware and software support for a wide range of technology challenges. Essential Duties and ...
... Technical Support Analyst On behalf of our client, Procom Services is searching for a Technical ... Tier-II Record and document all issues related to the customers The creation of documented ...
... Technical Support Analyst On behalf of our client, Procom Services is searching for a Technical ... Tier-II Record and document all issues related to the customers The creation of documented ...
Business Technical Support Analyst 2
Richmond, VA · On-site
$35.26 - $57.13/hr
At least two (2) years of general information technology experience performing technical, analytical, or support tasks for computer and networking. * Knowledge and skills to install information ...
Business Technical Support Analyst 2
Richmond, VA · On-site
$35.26 - $57.13/hr
At least two (2) years of general information technology experience performing technical, analytical, or support tasks for computer and networking. * Knowledge and skills to install information ...
Technical Support Analyst
New York, NY · On-site
Technical Support Analyst, New York, NY We have an opening available for a Technical Support Analyst for an opportunity in the New York, NY office. The Technical Support Analyst is a first-level role ...
Technical Support Analyst
New York, NY · On-site
Technical Support Analyst, New York, NY We have an opening available for a Technical Support Analyst for an opportunity in the New York, NY office. The Technical Support Analyst is a first-level role ...
Technical Support Analyst
Plano, TX · On-site
Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Qualifications Technical ...
Technical Support Analyst
Plano, TX · On-site
Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Qualifications Technical ...
Technical Support Analyst 2 Client: DGS - State of Virginia Location: Richmond, VA (Onsite) Need candidate within 2hrs drivable distance to Richmond Job ID: 777729 Interview Mode: In Person Only Top ...
Quick apply
Technical Support Analyst 2 Client: DGS - State of Virginia Location: Richmond, VA (Onsite) Need candidate within 2hrs drivable distance to Richmond Job ID: 777729 Interview Mode: In Person Only Top ...
INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS
$76K - $103K/yr
The Department of Mental Health is seeking qualified candidates to fill emergency Information Technology Technical Support Analyst II vacancies related to the homelessness crisis. Under the emergency ...
INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS
$76K - $103K/yr
The Department of Mental Health is seeking qualified candidates to fill emergency Information Technology Technical Support Analyst II vacancies related to the homelessness crisis. Under the emergency ...
Technical Support Analyst
Forsyth, GA · On-site
Forsyth, GA (Hybrid--3 days onsite, 2 days telework after training) Job Type: Contract | Full-Time Start Date: November 24, 2025 End Date: June 30, 2026 Openings: 1 About the Role Seeking a Technical ...
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Technical Support Analyst
Forsyth, GA · On-site
Forsyth, GA (Hybrid--3 days onsite, 2 days telework after training) Job Type: Contract | Full-Time Start Date: November 24, 2025 End Date: June 30, 2026 Openings: 1 About the Role Seeking a Technical ...
INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS
Los Angeles, CA · On-site
$76K - $103K/yr
One (1) year of experience at the level of an IT Technical Support Analyst I.* -OR- Two (2) years of experience installing, configuring, testing, troubleshooting and repairing client computing ...
INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS
Los Angeles, CA · On-site
$76K - $103K/yr
One (1) year of experience at the level of an IT Technical Support Analyst I.* -OR- Two (2) years of experience installing, configuring, testing, troubleshooting and repairing client computing ...
Technical Support Analyst Ii information
See salary details
$15.38 - $17.94
9% of jobs
$17.94 - $20.50
12% of jobs
$21.22 is the 25th percentile. Wages below this are outliers.
$20.50 - $23.06
16% of jobs
The median wage is $24.94 / hr.
$23.06 - $25.61
18% of jobs
$25.61 - $28.17
12% of jobs
$30.15 is the 75th percentile. Wages above this are outliers.
$28.17 - $30.73
11% of jobs
$30.73 - $33.28
10% of jobs
$33.28 - $35.84
6% of jobs
$35.84 - $38.40
3% of jobs
$38.40 - $40.95
1% of jobs
$40.95 - $43.51
2% of jobs
$15
$27
$43
How much do technical support analyst ii jobs pay per hour?
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What are some common challenges faced by Technical Support Analyst II professionals, and how can they be addressed?
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Full-time
Re-posted 9 days ago
Job description
The Billy Graham Evangelistic Association (BGEA) has been proclaiming the Gospel for over 70 years and is seeking a Technical Support Analyst II to provide advanced technical support to internal Ministry staff. The role involves troubleshooting hardware, software, and network-related issues, as well as documenting solutions and assisting with IT system installations.
Responsibilities:
• Provides reliable and timely advanced-level telephone and desk side support of workstations, printers/copiers, mobile devices, and other IT equipment in a network environment
• Monitors service and referred calls, clearly noting problems in the tracking system; keeps users informed of the status of inquiries
• Contributes in creating and updating technical documentation of relevant Service Desk procedures and tasks
• Provides accurate network account administration and maintenance
• Assists in the procurement of user hardware and software needs
• Provides scheduled on-call support outside of normal work hours when needed or directed
• Pursues advanced knowledge and experience of existing IT and end-user software applications to support users and other analysts
• Other duties as assigned
Qualifications:
Required:
• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence
• 2+ years’ experience
• Proficient with Microsoft Windows, Office, macOS, and iOS
• Familiar with Linux operating systems
• Competent in networking principals (DHCP, DNS, TCP/IP, LAN, WLAN, etc.)
• Competent with Service Desk ticketing and inventory tools
• Familiar with client/server architecture
• Ability to plan and carry out work independently, relative to assigned priorities
• Desire to contribute in a progressive IT department
• Must be able to quickly establish rapport with non-technical people
• Self-starter who has ability to prioritize tasks and stay organized
• Excellent oral and written communication skills
• Must make details a high priority
• Comfortable being on the telephone for extended periods
• Enjoy talking to people and putting them at ease
• Ability to work extended hours as needed for some projects or events
• Ability to work on multiple tasks simultaneously
• Ability to work productively despite frequent interruptions
• Consistently demonstrates a high level of integrity and professionalism
Company:
BGEA exists to proclaim the Gospel of Jesus Christ by every effective means and to equip the church and others to do the same. Founded in 1950, the company is headquartered in Charlotte, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About Billy Graham Evangelistic Association
Sourced by ZipRecruiter
Industry
Non-profits
Company size
501 - 1,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
1950