Business Analyst 2 Job Description
We are seeking a Business Analyst to interpret the business needs and operational requirements of two major functions (grants management and loan servicing) and then translate them into relevant technological solutions that will improve operating efficiency and enhance customer service.The Business Analyst exercises independent judgment and initiative to evaluate and document business processes and workflows, anticipate requirements, uncover areas for improvement, and develop and implement solutions.The ideal candidate will have experience with/understanding of grants management and loan servicing processes. In addition, the candidate should have the ability to:
- Gain a thorough understandingof the grants management and loan servicing operation
- Use activity diagrams,scenarios, business analysis, flowcharts, document analysis, businessprocess descriptions, interviews, and workflow analysis to interpret anddocument the needs.
- Gather information frommultiple sources and critically evaluate it, reconcile conflicts,disseminate high-level information into details and distinguish userrequests from their true needs.
- Collaborate proactively withthe technology team, program staff, and senior leadership.
- Use standard templates andnatural language to develop requirement specifications.
- Deliver work productsthroughout the project life cycle.
- Ensure the system design asper the needs of the users. Deploy effective project managementtechniques.
- Work with various databasesand spreadsheets. Understand funds distribution and payment processing.
- Communicate effectively bothverbally and in writing. Effectively apply technology to tasks
Requirements
Business Analyst 2 Job Responsibilities
- Under general supervision,performs complex administrative duties and statistical, financial, oroperational data analysis and reporting in support of management decisionmaking in functional area of federal and state grant programs.
- Identifies trends,discrepancies, and variances to improve the efficiency and effectivenessof operations.
- May partner with otherdepartments, divisions, outside agencies, and vendors to address businessissues.
- Exercises various latitudesof independent judgment. May administer or provide high level technicaland administrative support for various projects, grants, contracts,implementation of procedures, and/or any specialized functions.
- Assists with orientation,training, or providing task guidance of collaborative team members anddivision partners. Supports the user community in the use of functionalbusiness tools and support systems.
Business Analyst 2 Qualifications
- Bachelor's degree in businessor related field from an accredited college or university & two tothree years of experience related to area of assignment.
- Note: An equivalentcombination of education and job specific experience that provided theknowledge, experience and competencies required to successfully performthe job at the level listed may be substituted on a year-over-year basis.