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How much do functional analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for functional analyst in Georgia is $41.30, according to ZipRecruiter salary data. Most workers in this role earn between $26.78 and $53.99 per hour, depending on experience, location, and employer.

What is a functional analyst?

A functional analyst helps companies optimize their business systems by examining their functionality. As a functional analyst, your job duties include evaluating current systems, designing improved systems through data modeling and research, preparing cost-benefit analyses, presenting your findings to company leaders, and implementing new business systems once approved. The qualifications for a career as a functional analyst include a bachelor’s degree in computer science or information technology, excellent analytical and communications skills, and significant experience with computer systems. Some employers prefer you to have a master’s degree in business administration (MBA) with a specialization in information systems.

What are the key skills and qualifications needed to thrive as a functional analyst, and why are they important?

To thrive as a Functional Analyst, you need a solid background in business analysis, requirements gathering, and process modeling, often backed by a degree in business, IT, or a related field. Familiarity with tools like SQL, UML, ERP systems (such as SAP or Oracle), and certifications like CBAP or PMI-PBA is highly beneficial. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These abilities ensure that business needs are accurately translated into functional solutions, driving successful project outcomes.

What are some common challenges functional analysts face when gathering requirements from stakeholders?

Functional Analysts often encounter challenges such as unclear or changing requirements, communication barriers between technical and non-technical stakeholders, and managing conflicting interests among different departments. To address these, successful Functional Analysts employ strong listening skills, facilitate effective meetings, and use documentation tools like process maps or user stories to clarify expectations. Building strong relationships with stakeholders and maintaining flexibility are essential for overcoming these hurdles and ensuring project success.

What is the difference between Functional Analyst vs Business Analyst?

AspectFunctional AnalystBusiness Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CBAP or CCBABachelor's in Business, Management, or related field; certifications like CBAP or PMI-PBA
Work EnvironmentIT projects, software development, system implementationBusiness process improvement, project management, stakeholder analysis
Employer & Industry UsageTech companies, software vendors, IT departmentsConsulting firms, corporate business units, financial services
Common Search & Comparison IntentUnderstanding technical roles, system analysisBusiness process analysis, project requirements

While both roles involve analyzing and improving organizational processes, a Functional Analyst primarily focuses on technical system requirements and software functionalities. In contrast, a Business Analyst emphasizes understanding business needs and translating them into project requirements. Both roles often collaborate but serve different core functions within projects.

How much does a functional analyst make?

A functional analyst's salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior or specialized analysts with certifications and advanced skills can earn higher salaries, often exceeding $110,000. Compensation may also include bonuses and benefits based on the employer and geographic region.

What skills do you need to be a functional analyst?

A functional analyst needs strong analytical and problem-solving skills to understand business processes and translate them into technical requirements. They should have good communication skills to collaborate with stakeholders and technical teams, along with knowledge of business analysis tools and methodologies. Familiarity with software development life cycles and basic technical knowledge, such as SQL or system modeling, is also beneficial.
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Functional Analyst jobs near you
Infographic showing various Functional Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 83% Full Time, 9% Part Time, 1% Temporary, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $85,908 per year, or $41.3 per hour.

SAP S/4HANA Customer Management

Delaware Nation Industries

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

The S/4HANA Customer Management (CM) & Sales and Distribution (SD) Team Member supports the implementation, configuration, testing, deployment, and ongoing support of SAP S/4HANA Customer Management and Sales and Distribution capabilities.
This role contributes to the end-to-end migration of legacy SAP CRM functionality into an S/4HANA environment. The position works closely with lead consultants, business stakeholders, technical teams, and project leadership to help maintain and improve customer, provider, ordering, sales, service, inventory, returns, and related business processes.
Key Responsibilities
  • Configure and support S/4HANA CM and SD functionality based on approved business requirements and process designs.
  • Participate in business analysis activities, including requirements gathering, process mapping, gap analysis, and solution validation.
  • Support the migration of CRM capabilities into embedded S/4HANA Customer Management while preserving essential business functionality.
  • Assist with configuration of sales, service, customer or provider master data, business partner information, ordering, returns, and related processes.
  • Support process automation and recommend opportunities to reduce manual steps, improve data quality, and streamline transaction processing.
  • Assist with Fiori application and user-experience validation, including identifying usability issues and documenting required changes.
  • Develop, execute, and document unit, integration, regression, and user acceptance testing activities.
  • Troubleshoot functional issues and simple integration problems between Sales, Finance, CRM/CM, and related SAP components.
  • Support defect investigation, resolution validation, retesting, and communication of issue status to the lead consultant and project stakeholders.
  • Assist with data cleansing, mapping, validation, conversion, and master data management activities.
  • Support cutover planning and execution, including data readiness checks, configuration validation, deployment activities, and post-go-live stabilization.
  • Maintain clear functional documentation, test scripts, process materials, status updates, and knowledge-transfer content.
  • Coordinate with technical, development, integration, security, testing, and organizational change management teams as needed.
  • Provide ongoing application support, enhancements, and knowledge transfer after implementation.

Requirements
  • 2-4 years of experience with SAP S/4HANA Customer Management, SAP CRM, SAP SD, or a related business-process role.
  • Basic understanding of the CRM lifecycle, sales processes, and navigation within an S/4HANA environment.
  • Familiarity with SAP business partners, customer or provider master data, sales orders, returns, pricing, and related transaction flows.
  • Experience participating in SAP configuration, business analysis, testing, production support, or implementation activities.
  • Strong analytical and problem-solving skills, including the ability to troubleshoot simple integration issues between Sales and Finance.
  • Ability to explain technical and functional status updates clearly to a lead consultant, project manager, business stakeholder, or customer.
  • Strong written and verbal communication skills.
  • Ability to work collaboratively in a cross-functional, multi-team project environment.
  • Ability to document processes, test results, defects, decisions, and implementation activities accurately.
  • Must be US citizen.
Preferred Qualifications
  • Experience supporting an SAP S/4HANA migration, upgrade, or embedded CRM implementation.
  • Experience with SAP Fiori, S/4HANA SD, SAP CRM, Customer Management, or related sales and service applications.
  • Familiarity with business partner conversion, customer-vendor integration, master data cleansing, or data migration.
  • Experience with integration testing involving Finance, Materials Management, inventory, EDI, APIs, or other connected systems.
  • Experience supporting cutover rehearsals, go-live preparation, hypercare, or post-implementation support.
  • SAP certification or relevant formal training is a plus.
Core Competencies
  • SAP S/4HANA CM and SD fundamentals
  • Business process analysis
  • Functional configuration support
  • Testing and defect management
  • Data management and validation
  • Cutover and go-live support
  • Process automation mindset
  • Analytical troubleshooting
  • Clear stakeholder communication
  • Collaborative delivery

Benefits
Benefits Include:
  • Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
  • Matching 401K
  • Short- and Long-Term Disability
  • Pet Insurance
  • Professional Development/Education Reimbursement
  • Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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