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Full Time Technical Support Jobs in Michigan (NOW HIRING)

Customer Care Specialist (Full-Time)

Southfield, MI ยท On-site

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Automotive EV Technical Support Specialist , also known as a Customer Care Specialist, you ... independently. Full time shift hours from 3:30 pm - 12:00 am EDT. Responsibilities include

Customer Care Specialist (Full-Time)

Southfield, MI ยท Hybrid

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Automotive EV Technical Support Specialist , also known as a Customer Care Specialist, you ... independently. Full time shift hours from 3:30 pm 12:00 am EDT. Responsibilities include

Dedicated Support Analyst I

Dearborn Heights, MI ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications Required * 0-1 years of experience in IT support, help desk, or technical customer ... Eligible for PTO, 401k, benefits, you are a full-time employee Top Reasons our Employees Love Being ...

Support the content roadmap for new product launches and marketing initiatives. * Translate complex ... Ability to work full-time on-site and safely interact with physical vehicles. * Bachelor's degree ...

Support the content roadmap for new product launches and marketing initiatives. * Translate complex ... Ability to work full-time on-site and safely interact with physical vehicles. * Bachelor's degree ...

Support the content roadmap for new product launches and marketing initiatives. * Translate complex ... Ability to work full-time on-site and safely interact with physical vehicles. * Bachelor's degree ...

Showing results 41-60

Full Time Technical Support information

What is full time technical support?

Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as full time technical support?

To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.

What are some common challenges faced in a full time technical support role, and how can they be managed effectively?

In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.

What is the difference between Full Time Technical Support vs Part Time Technical Support?

AspectFull Time Technical SupportPart Time Technical Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsOften requires relevant certifications like CompTIA A+May require similar certifications but less emphasis
Work EnvironmentOn-site or remote support in corporate or retail settingsSimilar environments but with flexible scheduling
Job ResponsibilitiesHandling customer issues, troubleshooting, and support documentationSimilar tasks but with reduced workload and hours

Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.

What are the most commonly searched types of Technical Support jobs in Michigan?

The most popular types of Technical Support jobs in Michigan are:

What cities in Michigan are hiring for Full Time Technical Support jobs?

Cities in Michigan with the most Full Time Technical Support job openings:

Infographic showing various Full Time Technical Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Sales Representative, Factory Automation (midwest)

Morrell Group / Womack Machine Supply Co

Auburn Hills, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 hours ago


Job description

Job Type
Full-time
Description
Technical Sales Representative - Industrial
Outside Sales - Full time (midwest)
About Us
For over 80 years, we have pioneered the motion controls industry as our two legacy brands - Womack Machine Supply Co and the Morrell Group. Today, these industry leaders have come together and evolved to become Evolution Motion Solutions.
Evolution Motion Solutions is the leading engineering partner, systems integrator, and value-add distributor of advanced hydraulic, electromechanical, pneumatic, and automation technologies. Our innovative solutions have been built on a foundation of technical excellence and industry-leading components designed for factory automation, heavy industrial, and mobile/off-highway applications.
Culture
Our culture is a competitive advantage; our shared values provide the foundation for how we interact with each other and the way we conduct our business. Our reputation is one of integrity and accountability. We are small but mighty, and we offer a unique work environment that big companies struggle to compete with.
  • Putting our people first - we take care of our people, and our people take care of our customers
  • Approachable leadership - open-door policies, flat organization, collaborative environment
  • Growth mindset - entrepreneurial perspective, sense of purpose
  • Professional development - ongoing training in a continuous learning environment

Our Core Values
  • Heart to Care
  • Excellence
  • Relentless Resolve
  • Optimism
  • Integrity
  • Commitment

About this Opportunity:
The Technical Sales Representative is a highly technical sales professional who combines technical expertise with strong sales abilities to promote and sell Evolution's products for complex motion control applications. Evolution provides innovative solutions for hydraulic, electrical, automation, pneumatic, controls, and lubrication applications. Utilizing a proven sales process, the Evolution Motion Solutions Technical Sales Representative partners with customers to identify their needs, understand their business, and ultimately provide tailored solutions for their applications. This position reports to the Regional Sales Manager.
Travel is required (1,500 miles or more a month)
PRIMARY DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform primary duties.
  • Product Knowledge: Possess an in-depth understanding of the technical details and features of the products of Evolution's partner suppliers.
  • Customer Engagement: Interact with customers to determine their needs and provide technical solutions to meet or exceed their expectations.
  • Sales Presentations: Conduct compelling and technically sound presentations to showcase our products and services to potential customers.
  • Technical Support: Provide pre-sales technical assistance and support, addressing customer inquiries and concerns related to our products.
  • Collaboration: Work closely with our supplier partners to stay updated on product enhancements, new products, and industry trends.
  • Profitability: Be responsible for managing the overall profitability of each customer
  • Sales Targets: Meet or exceed sales targets and objectives, taking a proactive approach to identifying and pursuing new business opportunities.
  • Relationship Building: Cultivate and maintain strong relationships with customers and suppliers.
  • Documentation: Prepare and maintain accurate records of sales activities, customer interactions, and project information.
  • Other duties may be required.

Top benefits and perks:
As a team member at Evolution Motion Solutions, you'll enjoy:
  • Benefits: 401(k) retirement with matching, Health, dental and vision insurance, Flexible Spending Account, Life and disability insurance
  • Employee discounts
  • Paid Time Off
  • Referral program
  • Career advancement and bonus opportunities
  • Tuition Reimbursement
  • Car Allowance
  • Phone Allowance
  • Gas Reimbursement

Location:
Evolution Motion Solutions is headquartered in Farmers Branch, TX with additional offices in TX, UT, AL, AZ, MT, OK, MA, MI IN, IL, OH and Canada. This position will be based out of our Auburn Hills, MI facility.
Contact/application information:
To be considered, please submit your application. If we accept your application, we'll be in touch to schedule an interview. We look forward to hearing from you!
Requirements
QUALIFICATIONS:
The requirements listed below are representative of the education, experience, skills and/or abilities required. An individual must meet the minimum requirements as listed in each Qualifications subsection.
EDUCATION:
  • Bachelor's degree in a related technical field is desired but not required.
  • High school diploma or GED certification is required.

EXPERIENCE:
  • Proven track record in sales, especially in selling technical products or services.

SKILLS & ABILITIES:
  • Demonstrated ability to learn and apply technical concepts to product lines.
  • Proven skills to effectively communicate with engineers and technical designers to determine and deliver appropriate customer solutions.
  • Ability and desire to work independently without direct supervision.
  • Ability to persuade and influence others through excellent verbal, written, and presentation skills.
  • Aptitude to negotiate and close deals, understanding both the technical and business aspects of the sales process.
  • Intermediate ability to utilize Microsoft Office Suite to include Word, Excel, PowerPoint, and Outlook

PHYSICAL DEMANDS:
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some movement from area to area, transporting items such as a laptop computer, small products or parts, product books or catalogs. Position requires long periods of sitting while driving or riding as a passenger in an automobile. Must be able to move through customer sites, including warehouses, shipyards, oil field rigs, manufacturing facilities, and related machinery, etc. Ability to effectively communicate using company-issued devices such as laptop, mobile phone, etc.
WORK ENVIRONMENT:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Position requires long periods of sitting while driving or riding as a passenger in an automobile. Must be able to move through customer sites, including warehouses, shipyards, oil field rigs, manufacturing facilities, and related machinery, etc. Ability to effectively communicate using company-issued devices such as laptop, mobile phone, etc.
Travel is required (1,500 miles or more a month)
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it.
Evolution Motion Solutions is an Equal Opportunity Employer
(EG)