Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location. Your tech-savviness and critical thinking skills will be put to the test as you provide ...
Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location. Your tech-savviness and critical thinking skills will be put to the test as you provide ...
Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location. Your tech-savviness and critical thinking skills will be put to the test as you provide ...
Quick apply
Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location. Your tech-savviness and critical thinking skills will be put to the test as you provide ...
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Full Time Software information
See Ohio salary details
$45.6K - $55.8K
1% of jobs
$55.8K - $66K
4% of jobs
$66K - $76.2K
9% of jobs
$85.7K is the 25th percentile. Wages below this are outliers.
$76.2K - $86.4K
12% of jobs
$86.4K - $96.6K
15% of jobs
The median wage is $103.3K / yr.
$96.6K - $106.8K
14% of jobs
$106.8K - $117K
15% of jobs
$121.1K is the 75th percentile. Wages above this are outliers.
$117K - $127.2K
13% of jobs
$127.2K - $137.4K
9% of jobs
$137.4K - $147.6K
5% of jobs
$147.6K - $157.8K
3% of jobs
$45.6K
$106.3K
$157.8K
How much do full time software jobs pay per year?
What are full-time software jobs?
What are the key skills and qualifications needed to thrive as a Full Time Software Engineer, and why are they important?
What jobs pay 200,000 a year in the USA?
What is L1, L2, L3, and L4 developer?
What jobs in the US pay 300,000 a year?
What engineers make $500,000?
What are some common challenges faced by full-time software developers, and how can they be addressed?
What is the difference between Full Time Software vs Part Time Software?
| Aspect | Full Time Software | Part Time Software |
|---|---|---|
| Work Hours | Typically 35-40 hours per week | Less than 30 hours per week |
| Employment Status | Full-time employment with benefits | Part-time employment, often without full benefits |
| Certifications & Skills | Usually requires the same certifications and skills | Same certifications and skills, but may be less specialized |
| Work Environment | Office or remote, integrated into team projects | Flexible, often remote or freelance |
Full Time Software roles involve standard work hours, full benefits, and consistent employment, while Part Time Software offers flexible hours with fewer benefits. Both roles require similar skills and certifications, but Full Time positions provide more stability and integration into company teams.
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Full-time
Posted 14 days ago
Foundation Software rating
9.3
Based on 7 frontline employees who took The Breakroom Quiz
11th of 190 rated software companies
Job description
Are you an analytical person with a passion for technology? Are you looking for an exciting opportunity to apply your skills and make a real impact? Then look no further! Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location.
Your tech-savviness and critical thinking skills will be put to the test as you provide exceptional customer service and ensure client satisfaction. As an onsite position, you will collaborate closely with our team in a fun and energetic environment. We offer a competitive salary plus bonus, giving you the opportunity to be rewarded for your hard work and dedication.
Responsibilities:
- Respond to client inquiries addressing issues, answering questions, or providing assistance on software use or implementation.
- Spend 3-4 hours daily on the phone resolving client issues.
- Track client issues using CRM software and document details accurately.
- Collaborate with internal departments to report and address technical issues clients may be experiencing.
- Maintain expertise in software, new modules, and relevant industry factors.
- Adhere to all department and company standard operating procedures.
- Project a professional and positive image as a company representative by providing thorough assistance to associates, clients, and third parties.
- Perform other duties as assigned.
Skills Required for Success:
- Proven ability to provide top-level support to customers and associates.
- Excellent communication and critical thinking skills.
- Superior organizational skills and the ability to work effectively as a team member.
- Ability to independently address complex situations while following established protocols.
- Working knowledge of Microsoft Word and Excel.
- Detailed and accurate record-keeping skills.
- Basic math skills: accounting skills are a plus.
- Salesforce or other CRM software knowledge is a plus.
- College Degree in related field a plus but not necessary.
- In lieu of a degree, a comparable combination of education and experience may be considered.
- Accounting or Payroll knowledge a plus but not necessary.
Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.
Let us start your future at Foundation!
About Foundation Software
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
Solon, OH, US
Year founded
1985