Full Time Senior Salesforce Developer Jobs in Rochester, NY

Job Description

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This job may be eligible for relocation benefits.

Onsite - This role is categorized as onsite. This means the successful candidate is expected to report to Rochester on a full-time basis.

The Role

The Senior Quality Engineer builds on the Quality Engineer foundation and adds broader ownership across plant quality systems, approvals, customer and supplier issue resolution, BIQ compliance, and cross-functional problem solving without direct people-leader responsibility.

This role is intended for a fully qualified, experienced individual contributor who works independently with minimal guidance, applies broad functional knowledge and advanced analytical problem solving, influences cross-functional partners, breaks down complex issues into actionable solutions, drives results through expertise, credibility, urgency, sound judgment, and collaboration, and serves as a resource for less experienced employees.

The successful candidate provides quality expertise across daily operations, change management, PPAP and customer communications, BIQ, capability and process control reviews, and escalation of quality risks, while partnering closely with manufacturing, engineering, supplier quality, and other stakeholders across the site.

What You'll Do

• Independently manage plant quality activities built on the core Quality Engineer scope, including containment, non-conforming material review, hold area disposition, customer complaints, fast response, supplier issues, troubleshooting, FTQ and scrap reaction, temporary job instructions, standard work review, and end-of-shift communication.
• Take ownership of significant quality issues and drive resolution through structured problem-solving data analysis, escalation, and corrective action follow-up.
• Serve as a senior cross-functional quality representative in turnover meetings, daily quality meetings, project teams, PDT and customer meetings, continuous improvement reviews, and change management forums.
• Build effective working relationships with manufacturing, engineering, supplier quality, and customer-facing teams to drive alignment and execution.
• Influence decisions, clarify priorities, and help teams move complex issues to resolution.
• Own or support customer complaint response, fast response, SPPS, containment, breakpoint verification, outside sort coordination, and escalation of suspect material or emerging issues.
• Maintain focus on PPAP, PTR, breakpoint management, customer communications, SQMS submissions, and on-time quality approvals that protect the customer and the plant.
• Facilitate gap, scrap, alarm, and continuous improvement reviews using Pareto, metrics, and problem-solving tools to improve plant quality performance.
• Participate in and influence change management through CIB and related review processes, ensuring items are understood, assigned, verified, and executed correctly.
• Maintain strong adherence to BIQ, site procedures, customer-specific requirements, the Global Quality Manual, and AIAG core tools including PPAP, MSA, SPC, PFMEA, and APQP.
• Identify key operations and support quarterly reviews of process control plans, PFMEAs, process documentation, and capability performance.
• Prioritize daily plant issues quickly and thoughtfully, balancing customer, supplier, production, and quality system demands.
• Escalate concerns early, speak candidly about risk, and keep teams focused on facts, solutions, and execution.
• Work safely and reinforce a strong safety mindset through safety talks, focus tours, required training, and disciplined adherence to plant policies and procedures.
• Maintain document control, ILM awareness, gage disposition discipline, and audit readiness in support of compliance and quality system integrity.

Your Skills & Abilities (Required Qualifications)

• Bachelor's degree in engineering, manufacturing, quality, or equivalent experience 3+ years.
• Strong manufacturing quality experience with deep understanding of plant quality systems, non-conforming material control, fast response, problem solving, change management, and PPAP processes.
• Working knowledge of BIQ/quality system basics, customer-specific requirements, site procedures, audit processes, and AIAG core tools including PPAP, MSA, SPC, PFMEA, and APQP.
• Strong analytical and problem-solving capability, with ability to resolve non-standard issues using independent judgment and limited information.
• Ability to work independently with minimal guidance and act as a resource to less experienced team members.
• Strong communication and influencing skills across cross-functional partners.
• Technical proficiency in tools and systems used in the role, such as Excel, Word, PowerPoint, Minitab/QDAS, Teamcenter/PFCM, SPPS, SQMS, and related plant quality systems.

Preferred Qualifications

• Red X, Six Sigma, or equivalent structured problem-solving certification. Experience using plant metrics and data to drive gap closure, scrap reduction, and continuous improvement.

Compensation:

• The expected base compensation for this role is: $88,100- $140,700. Actual base compensation within the identified range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

• GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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