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Full Time Patient Experience Manager Jobs (NOW HIRING)

Sodexo

Patient Experience Manager 3

Neptune, NJ · On-site

$103K - $133K/yr

Sodexo is seeking a Patient Experience Manager 3 to lead daily operations for our food team at HMH Jersey Shore Medical Center l ocated in Neptune City, New Jersey . Jersey Shore Medical Center ...

Sodexo

Patient Experience Manager 3

Maitland, FL · On-site

$86K - $111K/yr

The Patient Experience Manager 3 will drive and implement strategies to enhance the patient dining experience. This position will have a home office but will be required to visit accounts weekly. The ...

UHS

Patient Experience Coordinator - Full Time

Fremont, CA

$20.75 - $27.25/hr

We are currently hiring a full time Patient Experience Coordinator for Fremont Hospital ! The Patient Experience Coordinator is an essential team member of the Outpatient Services Department and ...

Sentara

Manager, Patient Experience

Williamsburg, VA

$10K/mo

This is a Full Time role in Williamsburg, VA. Hours : Monday to Friday, 8am to 4pm The Manager of Patient Experience will manage day-to-day patient services operations in a healthcare facility.

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How much do full time patient experience manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for full time patient experience manager in the United States is $39.89, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Patient Experience Manager, and why are they important?

To thrive as a Full Time Patient Experience Manager, you need a background in healthcare administration or a related field, strong knowledge of patient care standards, and often a bachelor’s or master's degree. Familiarity with patient satisfaction survey platforms, quality improvement software, and healthcare compliance systems is typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help build trust and foster positive relationships with patients and staff. These skills ensure the consistent delivery of excellent patient experiences, drive quality improvement initiatives, and uphold the healthcare facility’s reputation.

What does a Full Time Patient Experience Manager do?

A Full Time Patient Experience Manager is responsible for overseeing and improving the overall experience that patients have within a healthcare facility. They work closely with staff and leadership to implement strategies that enhance patient satisfaction, address concerns, and ensure high-quality service throughout the patient journey. Duties often include analyzing patient feedback, training staff in customer service best practices, and developing programs to improve communication and care. Their ultimate goal is to create a positive, patient-centered environment that supports both patient well-being and organizational success.

How does a Full Time Patient Experience Manager typically collaborate with clinical and administrative staff to improve patient satisfaction?

A Full Time Patient Experience Manager regularly works alongside both clinical teams (such as nurses and physicians) and administrative personnel to identify opportunities for enhancing patient satisfaction. This often involves facilitating cross-department meetings, analyzing patient feedback, and developing training sessions focused on communication and empathy. By serving as a liaison between patients and staff, the manager helps implement process improvements and ensures best practices are consistently followed throughout the healthcare facility. Strong collaboration and communication skills are essential for success in this role.
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What cities are hiring for Full Time Patient Experience Manager jobs? Cities with the most Full Time Patient Experience Manager job openings:
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Full Time Patient Experience Manager jobs near you
Infographic showing various Full Time Patient Experience Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $82,967 per year, or $39.9 per hour.
Patient Experience Manager 3

Patient Experience Manager 3

Sodexo

Neptune, NJ • On-site

$103K - $133K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Sodexo rating

6.3

Company rating: 6.3 out of 10

Based on 1,108 frontline employees who took The Breakroom Quiz

300th of 426 rated business services

Job description

Role Overview
*NEW SALE - EXCELLENT OPPORTUNITY FOR A HIGH-IMPACT POSITION*
Sodexo is seeking a Patient Experience Manager 3 to lead daily operations for our food team at HMH Jersey Shore Medical Center located in Neptune City, New Jersey. Jersey Shore Medical Center operates with approximately 700 beds, serving as a major regional academic medical center. Specific recent data indicates it has 628 staffed beds and includes an 88-bed children's hospital (K. Hovnanian Children's Hospital
What You'll Do
The ideal candidate will have experience driving patient satisfaction in a large healthcare organization. The role will include patient rounding, quality assurance activities, host/hostess development/management, and driving an exceptional dining experience for their patients.
Responsibilities will also include:
  • Rounding with existing patients, families, and Nursing personnel
  • Collaboration with hospital clinical and administrative leadership
  • Collecting, organizing, and trending data
  • Communicating findings with both Nutrition Services and interdisciplinary teams
  • Networking with other hospitals to identify best practices
  • Some oversight of the Diet Office and supervision of Diet Office hourly staff & patient services hourly staff
  • Daily patient meal rounding utilizing Service Depot, interacting with patients and nursing staff
  • Identifying and implementing process improvement initiatives to increase patient satisfaction
  • Ensuring food safety and sanitation compliance
  • Oversee patient tray line to ensure meal accuracy

What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.
What You Bring
  • Work closely with the Clinical Nutrition
  • Act as the liaison between the dietitians, nurse managers
  • Work with the other Sodexo Managers with the goal of enhancing the patient experience and dinning experience
  • Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance
  • Demonstrate excellent communication and customer service skills
  • bachelor's degree preferred

Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement: Bachelor's degree or equivalent experience
Minimum Functional Experience: 3 years

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