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Intern Patient Experience Manager Jobs (NOW HIRING)

Marion Health

Patient Experience Manager

Marion, IN

The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of patients and families throughout Marion ...

Marion Health

Patient Experience Manager

Marion, IN · On-site

The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of patients and families throughout Marion ...

Conduit Health

Patient Experience Manager

New York, NY · On-site

$80K - $130K/yr

The Role We're looking for a Patient Experience Support Manager to lead the day-to-day performance of our support operations - overseeing our BPO partner, managing escalations, driving quality, and ...

Get In Line Inc

Patient Experience Manager

Brandon, FL

$25 - $35/hr

Position Overview The Patient Experience Manager owns the patient journey and serves as the central hub for experience, communication, and operational coordination. This individual will help create a ...

Sodexo

Patient Experience Manager 2

Red Bank, NJ

Sodexo is seeking an experienced Patient Experience Manager 2 to join our food team at HMH Riverview Medical Center and Ocean University Medical Center l ocated in Red Bank and Brick, New Jersey

Sodexo

Patient Experience Manager 3

Panama City, FL

The Patient Experience Manager 3 will drive and implement strategies to enhance the patient dining experience. This position will have a home office but will be required to visit accounts weekly. The ...

Sodexo

Patient Experience Manager 4

Reading, MA · Hybrid

Role Overview Sodexo is seeking a Patient Experience Manager 4 to support Beth Israel Lahey Health System , a large, multi-site healthcare network. This is a strategic, system-level role responsible ...

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Intern Patient Experience Manager information

What is the difference between Intern Patient Experience Manager vs Intern Patient Services Coordinator?

AspectIntern Patient Experience ManagerIntern Patient Services Coordinator
Primary FocusEnhancing patient experience and satisfactionManaging patient services and administrative tasks
Typical ResponsibilitiesGathering patient feedback, improving service qualityScheduling, patient inquiries, administrative support
Required CredentialsCurrently enrolled in healthcare, hospitality, or related fieldsEnrolled in healthcare administration or related programs
Work EnvironmentHospitals, clinics, patient care settingsReception areas, administrative offices

While both roles support patient care, the Intern Patient Experience Manager focuses on improving patient satisfaction and feedback, whereas the Intern Patient Services Coordinator handles administrative tasks and patient scheduling. Both positions are valuable for gaining healthcare industry experience but differ in their core responsibilities and focus areas.

What cities are hiring for Intern Patient Experience Manager jobs? Cities with the most Intern Patient Experience Manager job openings:
What are the most commonly searched types of Patient Experience Manager jobs? The most popular types of Patient Experience Manager jobs are:
What states have the most Intern Patient Experience Manager jobs? States with the most job openings for Intern Patient Experience Manager jobs include:
Intern Patient Experience Manager jobs near you
Patient Experience Manager

Patient Experience Manager

Prime Healthcare

Riverdale, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Prime Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 269 frontline employees who took The Breakroom Quiz

663rd of 871 rated healthcare providers

Job description

Shift’s Available:  Days

Employment Type: Full Time

Hours: 8 hours

Location: Southern Regional Medical Center - Riverdale, GA 

We are seeking a Patient Experience Manager who will serves as a knowledge, quality and process expert on patient experience improvement. 

Here are some of the benefits of working at Prime Healthcare:

  • Health, dental, and vision insurance options
  • Paid vacation, sick time and holidays
  • Bereavement leave, FMLA and other leave options
  • Employer 401K options
  • Tuition reimbursement options
  • Life, disability, and other insurance options
  • Many other amazing benefits

Essential Duties and Responsibilities (includes, but not limited to):

Acts as point of contact for facilities and responds to patient experience inquiries related to measures, analysis, support and interventions. Plans and provides training, expert coaching and observation, knowledge assessment, and skill validation in patient experience improvement for all levels of the organization. Communicates all requirements and commitments for each project. Prepares and presents both oral and written reports and presentations on the progress of the facilities in meeting their patient experience goals. Aids in monitoring, reporting and analyzing patient experience data in order to identify priorities and opportunities for improvement, and reporting on findings to key stakeholders. Serves as a change agent on patient experience. Partners with directors and other manager/coaches to establish and sustain patient experience strategic plan. Adopts a proactive approach to identify risk to plan success. Develops and organizes tools, processes and procedures that can be utilized across the system to ensure positive patient experiences. In collaboration with Regional Director, interfaces with key leadership constituencies to help drive system performance. Applies evidence-based knowledge of performance improvement, survey instruments and methodology to work. Leads, facilitates, or participates in facility and facilities within region’s patient experience teams and improvement activities as assigned or approved by director. Supports other teams’ work in relation to patient experience outcomes, and supports integration of process improvements across system.


EDUCATION, EXPERIENCE, TRAINING

1. Experience consulting or coaching evidence-based best practiced in patient experience in a health care setting

2. Bachelor’s Degree in Business, Healthcare or a related field, preferred.

3. Must have excellent communication and presentation skills – written and oral

4. Excellent interpersonal skills, with the ability to interact effectively with a wide variety of stakeholders to creatively solve problems, guide, and influence people.

5. Must effectively manage time, and operate as a self-starter by being proactive and assertive.

6. Ability to manage multiple projects and meet multiple deadlines with excellent organizational and project management skills as well as a strong attention to detail.

7. Requires knowledge of CAHPS, Reputation Management, and other such patient experience surveys in the public domain that impact public reporting and value-based reimbursement.

8. Strong computer literacy and software experience – Word, PowerPoint, Excel, Adobe Acrobat.

9. Ability to travel to all entity locations throughout the geographic service area.

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

#LI-HM1


Full Time
Days

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

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