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Flexible Patient Experience Manager Jobs (NOW HIRING)

AdventHealth

Patient Experience Manager

Chatsworth, GA

$33.17 - $61.69/hr

Promotes a PX-first culture across the campus by celebrating wins, amplifying positive patient and family feedback, and recognizing frontline staff for their commitment to patient experience ...

AdventHealth

Patient Experience Manager

Chatsworth, GA · On-site

$33.17 - $61.69/hr

Promotes a PX-first culture across the campus by celebrating wins, amplifying positive patient and family feedback, and recognizing frontline staff for their commitment to patient experience ...

AdventHealth

Patient Experience Manager

Calhoun, GA · On-site

$33.17 - $61.69/hr

Promotes a PX-first culture across the campus by celebrating wins, amplifying positive patient and family feedback, and recognizing frontline staff for their commitment to patient experience ...

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Flexible Patient Experience Manager information

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How much do flexible patient experience manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for flexible patient experience manager in the United States is $39.89, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.44 per hour, depending on experience, location, and employer.

What is the difference between Flexible Patient Experience Manager vs Patient Services Coordinator?

AspectFlexible Patient Experience ManagerPatient Services Coordinator
CredentialsHealthcare experience, customer service skills, possibly certifications in patient careHealthcare background, customer service skills, often certifications in patient support
Work EnvironmentHospitals, clinics, healthcare organizations focusing on patient experienceMedical offices, outpatient clinics, healthcare facilities assisting patient navigation
Employer & Industry UsageHealthcare providers emphasizing patient satisfaction and experienceMedical practices and clinics managing patient appointments and support
Search & Comparison IntentUnderstanding roles related to patient experience managementRoles focused on patient support and coordination

The Flexible Patient Experience Manager and Patient Services Coordinator roles both focus on improving patient interactions within healthcare settings. The manager typically oversees broader patient experience strategies, while the coordinator handles day-to-day patient support tasks. Both roles require healthcare knowledge and customer service skills, but differ in scope and responsibilities.

What cities are hiring for Flexible Patient Experience Manager jobs? Cities with the most Flexible Patient Experience Manager job openings:
What are the most commonly searched types of Patient Experience Manager jobs? The most popular types of Patient Experience Manager jobs are:
What states have the most Flexible Patient Experience Manager jobs? States with the most job openings for Flexible Patient Experience Manager jobs include:
Flexible Patient Experience Manager jobs near you

Patient Experience Manager

Compass Group

Little Rock, AR • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

339th of 485 rated business services

Job description

Salary:  $70,000-$80,000 / year

Other Forms of Compensation: Eligible for annual bonus 

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Do you enjoy providing outstanding customer service? Working as the Patient Experience Manager, you will be recognized for those efforts! Responsibilities include coordinating and directing a variety of activities in collaboration with leadership in order to create engaged, safe and positive moments for all patients. 


Responsibilities:

  • Interact with patients, caregivers, support services leaders and executive leadership regarding the performance of the housekeeping/environmental services department.
  • Administer required client and customer surveys and responds in a timely and effective manner
  • Assist in developing and customizing a patient satisfaction action plan to meet each account's needs
  • Maintain and supports the fulfillment of client objectives at a level that ensures account retention
  • Make valuable contributions to hospital committees (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
  • Ensure compliance with all regulatory agencies (CMS, JCAHO) and follow-up of any patient satisfaction initiatives
  • Participate on monthly conference calls with fellow Patient Experience Managers and operations management to communicate updates, current trends, and find-opportunities to reward and recognize staff
  • Participate in all Patient Experience Department learning sessions including monthly informative webinars
  • Provide recognition for employee when programs are implemented with success

Qualifications:

  • HS diploma/GED or comparable combination of education and experience; 4 year degree preferred
  • Hospitality and/or healthcare experience preferred
  • At least three years of demonstrated experience in customer service operations
  • Good coaching and on the job training skills required
  • Strong data analytical skills and excellent verbal and written communication skills
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
 


Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1551418

Crothall Healthcare 

TANEISHA JANEA HAMILTON 

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