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Full Time Hybrid Customer Service Jobs (NOW HIRING)

SkySource Solutions

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Customer Service Representative (HYBRID)

Cleveland, OH · On-site

$20/hr

HYBRID Customer Service Center Representative Exclusive Opportunity Through SkySource Solutions & MetLife Legal Plans 20 Openings Available | Cleveland, OH | $20/Hour | Potential Temp-to-Hire ...

New

SkySource Solutions

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Customer Service Representative (HYBRID)

Cleveland, OH · On-site

$20/hr

HYBRID Customer Service Center Representative Exclusive Opportunity Through SkySource Solutions & MetLife Legal Plans 20 Openings Available | Cleveland, OH | $20/Hour | Potential Temp-to-Hire ...

New

Group W Inc. / The Walco Organization

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Customer Service Representative

Streetsboro, OH · On-site

$23 - $26/hr

About the Role In this hybrid customer service and inside sales position, you will be the primary point of contact for our valued customers. You will play a key role in ensuring exceptional service ...

Customer Service

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Servicing - Customer Care Specialist

Rochester, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Self-motivated with a positive attitude and strong work ethic. * Full-time, onsite attendance.

Customer Service

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Servicing - Customer Care Specialist

Rochester, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Self-motivated with a positive attitude and strong work ethic. * Full-time, onsite attendance.

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Full Time Hybrid Customer Service information

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How much do full time hybrid customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time hybrid customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a full time hybrid customer service?

A Full Time Hybrid Customer Service job typically involves assisting customers with their inquiries, issues, or orders while working both remotely and on-site, depending on the employer’s requirements. Hybrid roles offer a mix of in-office days and work-from-home days, providing flexibility and adaptability. Responsibilities often include answering calls or emails, resolving complaints, processing orders, and providing information about products or services. This setup allows employees to enjoy the benefits of both remote work and in-person collaboration with their team.

What are the unique challenges and benefits of working in a hybrid customer service role compared to fully remote or in-office positions?

In a full-time hybrid customer service role, employees split their time between working in the office and working remotely. One challenge is adapting to two different work environments, which can require flexibility in communication and time management. However, this setup offers the benefit of face-to-face collaboration with teammates on in-office days while maintaining the convenience and autonomy of remote work. Hybrid roles often foster strong teamwork and allow for a better work-life balance, but success depends on staying organized and consistently communicating with both customers and colleagues.

What are the key skills and qualifications needed to thrive as a full time hybrid customer service representative, and why are they important?

To thrive as a Full Time Hybrid Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience with customer support processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and remote collaboration tools is typically required. Excellent listening skills, patience, and adaptability help you stand out in addressing customer needs and navigating both in-person and virtual interactions. These skills and qualities are essential to ensure customer satisfaction, efficient issue resolution, and seamless service delivery across multiple channels.

What is the difference between Full Time Hybrid Customer Service vs Part Time Remote Customer Support?

AspectFull Time Hybrid Customer ServicePart Time Remote Customer Support
Work ScheduleTypically 40 hours/week, combining in-office and remote workLess than 30 hours/week, primarily remote
Work EnvironmentMix of in-office and remote settingsPrimarily remote, with minimal or no in-office presence
CredentialsCustomer service experience, communication skillsCustomer support experience, communication skills
Industry UsageCommon in retail, telecom, and service industriesCommon in tech, e-commerce, and service sectors

Full Time Hybrid Customer Service roles involve working both in-office and remotely, offering a balanced work environment and full-time hours. Part Time Remote Customer Support positions are primarily remote, with fewer hours, suitable for those seeking flexible schedules. Both roles require strong communication skills and customer service experience, but differ mainly in hours and work setting.

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What cities are hiring for Full Time Hybrid Customer Service jobs?

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What are the most commonly searched types of Hybrid Customer Service jobs?

The most popular types of Hybrid Customer Service jobs are:

What states have the most Full Time Hybrid Customer Service jobs?

States with the most job openings for Full Time Hybrid Customer Service jobs include:

What job categories do people searching Full Time Hybrid Customer Service jobs look for?

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Full Time Hybrid Customer Service jobs near you
Infographic showing various Full Time Hybrid Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Hybrid Customer Service Specialist, I

Carrington Holding Company, LLC

Orange, CA • On-site

$22/hr

Full-time

Medical, Retirement

Posted 4 days ago

Job description


Come join our amazing team and work a hybrid schedule!
The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The target pay for this position is $22.00 per hour + monthly bonus. An additional $1.50 per hour can be added, if you are bilingual English/Spanish.
What you'll do:
  • Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans.
  • Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations.
  • Refer more complex or complicated calls to qualified team member.
  • Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments.
  • Track, follow-up and complete customer call backs to ensure inquiry resolution.
  • Collect payments whenever necessary and appropriate.
  • Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system.
  • Perform other duties as assigned.

What you'll need:
  • Required to be fully bilingual English/Spanish.
  • High school diploma or equivalent work experience.
  • Customer service/call center experience preferred, but not required.
  • Banking, Mortgage/Loan Servicing industry experience preferred, but not required.

Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

https://oag.ca.gov/privacy/ccpa
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

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