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Remote Hybrid Customer Service Jobs (NOW HIRING)

Sentara

Customer Service Rep CAC - Hybrid

Charlottesville, VA · On-site +1

$15.75 - $21.50/hr

Sentara Health is currently seeking a full-time hybrid Customer Service Representative to support ... This is a remote position; however, candidates must reside within one hour of the Virginia Beach or ...

Amentum

Electrical Designer (Remote/Hybrid)

Oak Ridge, TN · On-site +1

$30 - $50/hr

Sole US citizenship required (to comply with government customer requirements and/or applicable ... Experience in providing construction support or services during construction is required Work ...

Amentum

Electrical Designer (Remote/Hybrid)

Oak Ridge, TN · On-site +1

$30 - $50/hr

Sole US citizenship required (to comply with government customer requirements and/or applicable ... Experience in providing construction support or services during construction is required Work ...

Amentum

Electrical Designer (Remote/Hybrid)

Oak Ridge, TN · On-site +1

$30 - $50/hr

Sole US citizenship required (to comply with government customer requirements and/or applicable ... Experience in providing construction support or services during construction is required Work ...

Amentum

Electrical Designer (Remote/Hybrid)

Oak Ridge, TN · On-site +1

$30 - $50/hr

Sole US citizenship required (to comply with government customer requirements and/or applicable ... Experience in providing construction support or services during construction is required Work ...

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How much do remote hybrid customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote hybrid customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Remote Hybrid Customer Service job?

A Remote Hybrid Customer Service job combines working from home with occasional in-office work, allowing employees to handle customer inquiries and support tasks through phone, email, or chat both remotely and on-site. This flexible arrangement enables workers to balance the benefits of remote work, such as convenience and reduced commuting, with in-person collaboration when needed. Hybrid customer service roles often require strong communication skills, problem-solving abilities, and adaptability to different work environments.

How does a remote hybrid customer service role balance in-office and at-home work, and what can I expect in terms of team collaboration?

In a remote hybrid customer service role, you typically split your time between working from home and coming into the office as scheduled by your employer. This setup is designed to offer flexibility while still fostering team cohesion and face-to-face collaboration. You'll often use digital communication tools like chat, video calls, and shared platforms to stay connected with your team when working remotely. Regular in-person meetings or training sessions help build relationships and keep everyone aligned on company goals. Expect to collaborate closely with colleagues and supervisors, regardless of location, to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Remote Hybrid Customer Service Representative, and why are they important?

To thrive as a Remote Hybrid Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, help desk software, and virtual communication platforms is crucial for managing customer interactions across channels. Standout professionals are empathetic, patient, and adept at multitasking in both autonomous and team settings. These skills ensure efficient, high-quality support and a positive customer experience in a flexible work environment.
More about Remote Hybrid Customer Service jobs
What cities are hiring for Remote Hybrid Customer Service jobs? Cities with the most Remote Hybrid Customer Service job openings:
What are the most commonly searched types of Hybrid Customer Service jobs? The most popular types of Hybrid Customer Service jobs are:
What states have the most Remote Hybrid Customer Service jobs? States with the most job openings for Remote Hybrid Customer Service jobs include:
What job categories do people searching Remote Hybrid Customer Service jobs look for? The top searched job categories for Remote Hybrid Customer Service jobs are:
Remote Hybrid Customer Service jobs near you
Infographic showing various Remote Hybrid Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 23% Full Time, 65% Part Time, and 9% Contract. Highlights an 61% Physical, 30% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Rep CAC - Hybrid

Customer Service Rep CAC - Hybrid

Sentara

Charlottesville, VA • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 385 frontline employees who took The Breakroom Quiz

485th of 872 rated healthcare providers

Job description

City/State

Charlottesville, VA

Work Shift

First (Days)

Overview:

Sentara Health is currently seeking a full-time hybrid Customer Service Representative to support inbound call scheduling for Endocrinology and Rheumatology.

** This is a remote position; however, candidates must reside within one hour of the Virginia Beach or Charlottesville, VA area and must be willing to report on-site if needed due to connectivity or technical issues.

Shift Details

  • 40 hours per week
  • Monday through Friday
  • 8:00 AM and 4:30 PM

The Customer Service Representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling.

Education

  • High school diploma or equivalentRequired

Experience

  • Two years of customer service experienceRequired
  • Previous data entry experienceRequired
  • Prior scheduling experiencepreferred
  • Experience in a high-volume call centerpreferred
Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to 10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - 10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

What Sentara Health employees say

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