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Credit Card Advisor Jobs (NOW HIRING)

Citizens Bank

Credit Card Sales Advisor

Johnston, RI · On-site

... initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal ...

Citizens

Credit Card Sales Advisor

Johnston, RI · On-site

... initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal ...

Citizens

Credit Card Sales Advisor

Johnston, RI · On-site

Description At Citizens, we're more than a bank and here you'll experience new things, create new opportunities, think beyond your role, and make an impact! While in this role, you will be ...

Citizens

Credit Card Sales Advisor

Johnston, RI · On-site

Description At Citizens, we're more than a bank and here you'll experience new things, create new opportunities, think beyond your role, and make an impact! While in this role, you will be ...

MQ Referrals Only

Credit Risk Manager

Collaborate across Banking, Product, Finance, and Capital Markets as an internal strategic resource and external-facing advisor Who you are Experience & Background * 5+ years building credit card ...

Marqeta

Credit Risk Manager

Collaborate across Banking, Product, Finance, and Capital Markets as an internal strategic resource and external-facing advisor Who you are Experience & Background * 5+ years building credit card ...

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Credit Card Advisor information

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$56K

$62.1K

$66.5K

How much do credit card advisor jobs pay per year?

As of Jul 7, 2026, the average yearly pay for credit card advisor in the United States is $62,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is the difference between Credit Card Advisor vs Credit Analyst?

AspectCredit Card AdvisorCredit Analyst
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Credit Counselor can helpRequires bachelor's degree in finance, accounting, or related field; certifications like CFA or CPA are common
Work EnvironmentCustomer-facing roles in banks, credit unions, or financial institutionsOffice-based, analyzing credit data for lending decisions
Employer & IndustryFinancial institutions, credit card companies, banksBanks, lending agencies, financial services firms
Search & Comparison IntentUnderstanding roles related to credit card advice and customer supportAnalyzing creditworthiness and risk assessment for loans

While both roles involve working with credit, a Credit Card Advisor primarily assists customers with credit card options and manages accounts, whereas a Credit Analyst evaluates credit data to determine lending risk. The roles differ in credentials, work environment, and industry focus, but both are essential in the financial services sector.

What are the key skills and qualifications needed to thrive as a Credit Card Advisor, and why are they important?

To thrive as a Credit Card Advisor, you need strong knowledge of credit products, financial regulations, and customer service, often supported by a background in finance or banking. Familiarity with CRM software, credit analysis tools, and regulatory compliance systems is typically required. Outstanding communication, active listening, and problem-solving skills help advisors build trust and tailor solutions for clients. These skills are crucial for delivering excellent service, ensuring regulatory adherence, and meeting both client and business objectives.

What is the 2 3 4 rule for credit cards?

The 2-3-4 rule for credit cards is a guideline suggesting that your total credit card debt should not exceed 2 times your monthly income, your total monthly credit card payments should be no more than 3% of your income, and your total credit utilization should stay below 4%. As a Credit Card Advisor, understanding these principles helps clients manage credit responsibly and maintain good credit scores.

How does a Credit Card Advisor typically collaborate with other departments within a financial institution?

Credit Card Advisors often work closely with teams such as customer service, underwriting, and fraud prevention to ensure clients receive accurate information and efficient service. Collaboration with the marketing department is also common, particularly when launching new card products or promotions. Advisors may participate in meetings to share customer feedback, helping to improve existing offerings and streamline application processes. This cross-functional teamwork ensures that clients' needs are met while supporting the institution's broader goals.

Is remote CSR a stressful job?

A remote Credit Card Advisor (CSR) role can be stressful due to handling customer inquiries, resolving issues, and meeting performance targets remotely. The job requires strong communication skills, patience, and the ability to manage high call volumes, which can contribute to stress levels.

What does a Credit Card Advisor do?

A Credit Card Advisor helps clients understand different credit card options, their features, and how to use them responsibly. They provide personalized recommendations based on a client’s financial situation and goals. Advisors also assist with applications, explain terms and conditions, and offer guidance on managing credit card debt and improving credit scores. Their goal is to ensure clients make informed decisions that support their financial well-being.

Is it hard to get a job at Mastercard?

A Credit Card Advisor role at Mastercard typically requires relevant customer service or financial experience, strong communication skills, and sometimes industry certifications. Competition can be high, and candidates often need to demonstrate knowledge of credit products and the ability to work in a fast-paced environment.

What profession makes $300,000 a year?

In the finance industry, senior roles such as investment bankers, hedge fund managers, and financial advisors can earn $300,000 or more annually, especially with experience, bonuses, and commissions. High-level executives in other sectors, like CEOs and certain specialized surgeons, also reach or exceed this income level, often requiring advanced degrees and extensive experience.
More about Credit Card Advisor jobs
What job categories do people searching Credit Card Advisor jobs look for? The top searched job categories for Credit Card Advisor jobs are:
Credit Card Advisor jobs near you
Credit Card Sales Advisor

Credit Card Sales Advisor

Citizens Bank

Johnston, RI • On-site

Full-time

Posted yesterday

Job description


At Citizens, we're more than a bank and here you'll experience new things, create new opportunities, think beyond your role, and make an impact! While in this role, you will be responsible for generating sales via the phone channel. Furthermore, you will respond to inbound phone sales inquiries into Consumer Lending Direct Sales Contact Center on all marketing sponsored campaigns and direct mail efforts. You will be responsible for driving sales through outbound calling initiatives. Additionally, you will serve as subject matter expert for borrowers and will assist in identifying needs, making recommendations, and lending guidance. You will also be responsible for explaining and offering appropriate sales options and recognizing cross sell opportunities to increase customer satisfaction and enhance current and potential customer relationships. It is important to note that you will accurately, and consistently complete customer follow up work throughout the origination process to ensure the best possible customers and prospects with a consistent, efficient, and quality lending experience while supporting the Consumer Lending Strategy. Most importantly, you'll feel valued for who you are and supported to achieve what's important to you, personally and professionally!
Primary responsibilities include
  • Handle incoming calls and provide guidance and solutions to prospects and customers with basic lending needs.
  • You will be responsible for driving sales through outbound calling initiatives.
  • Refer to other areas for products that require complex financial analysis and expertise. respond to incoming calls from customers already in process.
  • Pipeline management and maintain ongoing communication with customers as necessary to ensure a simple fast and hassle-free lending experience.
  • Participate in organized and self driven training course aimed at advancement.
  • Maintain thorough knowledge of lending criteria, policies, procedures, regulatory and ERL certification requirements.
  • Meet and exceed established volume.

Qualifications, Education, Certifications and/or Other Professional Credentials
  • Call center experience preferred.
  • Requires ability to navigate a computerized data entry system.
  • Strong computer skills
  • Excellent verbal and written communication skills, telephone etiquette and friendly attitude
  • Effective interpersonal stills, must be a team player
  • Ability to work in a fast-paced environment
  • Dependable and willing to be flexible with work schedule, including working overtime if needed.
  • Understanding of regulatory requirements.
  • High School Diploma or GED

Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday & Tuesday (8:30 AM to 6:00PM); Thursday & Friday (8:30 AM to 5:30 PM) Saturday (9:00AM to 2:00PM); Wednesday Off

About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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