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Credit Card Advisor Jobs (NOW HIRING)

Marqeta

Credit Risk Senior Manager

$180K - $225K/yr

Collaborate across Banking, Product, Finance, and Capital Markets as an internal strategic resource and external-facing advisor Who you are Experience & Background * 8+ years building credit card ...

MQ Referrals Only

Credit Risk Senior Manager

$180K - $225K/yr

Collaborate across Banking, Product, Finance, and Capital Markets as an internal strategic resource and external-facing advisor Who you are Experience & Background * 8+ years building credit card ...

Huntington

Business Card Product Director

Columbus, OH · On-site +1

... advisor to the Consumer Finance Leadership team and relevant stakeholders during strategy. * Other duties as assigned. Basic Qualifications: * Bachelor's degree with 10+ years of credit card related ...

Huntington

Business Card Product Director

Columbus, OH · On-site +1

... advisor to the Consumer Finance Leadership team and relevant stakeholders during strategy. * Other duties as assigned. Basic Qualifications: * Bachelor's degree with 10+ years of credit card related ...

Huntington

Business Card Product Director

Columbus, OH · On-site +1

... advisor to the Consumer Finance Leadership team and relevant stakeholders during strategy. Other duties as assigned. Basic Qualifications: Bachelor's degree with 10+ years of credit card related ...

UMB

Client Advisor-Commercial Card

Kansas City, MO · On-site

$38K - $56K/yr

Client Advisor - Commercial Card UMB's bottom line is directly impacted by the growth of our ... You have 2 years of credit card program or financial services experience; OR 3 5 years Client ...

Ameriprise Financial

Credit Risk Specialist

Troy, MI · On-site

$71K - $98K/yr

Knowledge of consumer lending products such as Mortgage, Home Equity, Credit Card, etc ... advisors, employees and shareholders. Our employees work in the office at least four (4) days per ...

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How much do credit card advisor jobs pay per year?

As of Jul 7, 2026, the average yearly pay for credit card advisor in the United States is $62,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is the difference between Credit Card Advisor vs Credit Analyst?

AspectCredit Card AdvisorCredit Analyst
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Credit Counselor can helpRequires bachelor's degree in finance, accounting, or related field; certifications like CFA or CPA are common
Work EnvironmentCustomer-facing roles in banks, credit unions, or financial institutionsOffice-based, analyzing credit data for lending decisions
Employer & IndustryFinancial institutions, credit card companies, banksBanks, lending agencies, financial services firms
Search & Comparison IntentUnderstanding roles related to credit card advice and customer supportAnalyzing creditworthiness and risk assessment for loans

While both roles involve working with credit, a Credit Card Advisor primarily assists customers with credit card options and manages accounts, whereas a Credit Analyst evaluates credit data to determine lending risk. The roles differ in credentials, work environment, and industry focus, but both are essential in the financial services sector.

What are the key skills and qualifications needed to thrive as a Credit Card Advisor, and why are they important?

To thrive as a Credit Card Advisor, you need strong knowledge of credit products, financial regulations, and customer service, often supported by a background in finance or banking. Familiarity with CRM software, credit analysis tools, and regulatory compliance systems is typically required. Outstanding communication, active listening, and problem-solving skills help advisors build trust and tailor solutions for clients. These skills are crucial for delivering excellent service, ensuring regulatory adherence, and meeting both client and business objectives.

What is the 2 3 4 rule for credit cards?

The 2-3-4 rule for credit cards is a guideline suggesting that your total credit card debt should not exceed 2 times your monthly income, your total monthly credit card payments should be no more than 3% of your income, and your total credit utilization should stay below 4%. As a Credit Card Advisor, understanding these principles helps clients manage credit responsibly and maintain good credit scores.

How does a Credit Card Advisor typically collaborate with other departments within a financial institution?

Credit Card Advisors often work closely with teams such as customer service, underwriting, and fraud prevention to ensure clients receive accurate information and efficient service. Collaboration with the marketing department is also common, particularly when launching new card products or promotions. Advisors may participate in meetings to share customer feedback, helping to improve existing offerings and streamline application processes. This cross-functional teamwork ensures that clients' needs are met while supporting the institution's broader goals.

Is remote CSR a stressful job?

A remote Credit Card Advisor (CSR) role can be stressful due to handling customer inquiries, resolving issues, and meeting performance targets remotely. The job requires strong communication skills, patience, and the ability to manage high call volumes, which can contribute to stress levels.

What does a Credit Card Advisor do?

A Credit Card Advisor helps clients understand different credit card options, their features, and how to use them responsibly. They provide personalized recommendations based on a client’s financial situation and goals. Advisors also assist with applications, explain terms and conditions, and offer guidance on managing credit card debt and improving credit scores. Their goal is to ensure clients make informed decisions that support their financial well-being.

Is it hard to get a job at Mastercard?

A Credit Card Advisor role at Mastercard typically requires relevant customer service or financial experience, strong communication skills, and sometimes industry certifications. Competition can be high, and candidates often need to demonstrate knowledge of credit products and the ability to work in a fast-paced environment.

What profession makes $300,000 a year?

In the finance industry, senior roles such as investment bankers, hedge fund managers, and financial advisors can earn $300,000 or more annually, especially with experience, bonuses, and commissions. High-level executives in other sectors, like CEOs and certain specialized surgeons, also reach or exceed this income level, often requiring advanced degrees and extensive experience.
More about Credit Card Advisor jobs
What job categories do people searching Credit Card Advisor jobs look for? The top searched job categories for Credit Card Advisor jobs are:
Credit Card Advisor jobs near you
Fraud Servicing Credit Card - 1st Shift

Fraud Servicing Credit Card - 1st Shift

Bank of America

Scranton, PA • On-site

Full-time

Re-posted 5 days ago

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Responsibilities:
  • Identifies client needs and recommends solutions when fraud has been identified
  • Records data captured during client interactions accurately
  • Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
  • Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
  • Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls

Required Qualifications:
  • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives
  • Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
  • Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
  • Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
  • Communicates effectively and confidently with all clients to make their financial lives better
  • Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections
  • Comfortable receiving ongoing performance feedback and coaching
  • Ability to learn and adapt to new information and technology platforms
  • Minimum of an intermediate level of proficiency with computers and current technology
  • 1+ years of customer/client service experience, including experience handling difficult client situations

Desired Qualifications:
  • 1+ years of experience in the banking/financial industry
  • 2+ years of experience working in a client service capacity

Skills:
  • Conflict Management
  • Customer and Client Focus
  • Decision Making
  • Fraud Management
  • Oral Communications
  • Active Listening
  • Attention to Detail
  • Data Collection and Entry
  • Issue Management
  • Problem Solving
  • Adaptability
  • Collaboration
  • Critical Thinking
  • Influence

Schedule:
  • Mon, Tues, Fri, Sat 730am-6pm (4x10 Sat)
  • Wed-Sat 730am-6pm (4x10 Sat)

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
40

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