Job Title: Full-Time Front Desk Coordinator
Location: wHydrate Newnan (Newnan, GA)
Schedule: Full-Time | Approximately 3-4 shifts per week | Weekend availability required
Job Description
wHydrate Newnan is seeking a Full-Time Front Desk Coordinator to join our growing team! This role is ideal for someone who thrives in a client-facing environment and is confident in both customer service and sales.
Please note: This is a sales-driven position. While exceptional customer service is essential, successful Front Desk Coordinators are outgoing, confident communicators who enjoy building relationships, educating clients, and promoting memberships and wellness services.Â
wHydrate is a medical spa specializing in IV hydration and vitamin therapy, serving an upscale health and wellness clientele in a comfortable, spa-like setting. Our front desk team plays a key role in delivering an exceptional client experience while also supporting clinic growth through membership sales and client education.
We are looking for a dependable, motivated individual who can serve as a leader within the front desk team while helping maintain a positive, professional, and client-focused environment.
Key Responsibilities
• Promote and sell memberships to support clinic growth
• Confidently educate clients on services and recommend appropriate options
• Build relationships with clients and proactively discuss membership and wellness options
• Provide exceptional customer service to all clients and members
• Manage check-ins, bookings, and point-of-sale transactions
• Maintain a clean, organized, and welcoming front desk environment
• Assist with in-store promotions, events, and marketing efforts
• Support daily clinic operations and maintain professionalism in a fast-paced environment
• Assist with training and supporting new front desk team members as needed
• Help ensure smooth clinic operations and maintain high service standards
Requirements (Must-Have)
• Previous sales experience required (retail, membership sales, or service-based sales preferred)
• Outgoing, personable, and confident communication style required
• Comfortable discussing pricing, services, and confidently closing sales
• Previous customer service experience required
• Previous leadership, supervisory, management, or key-holder experience preferred
• Reliable, dependable, and willing to assist with clinic coverage needs, including occasional coverage for call-outs when necessary
• Flexible availability, including weekends
• Ability to work independently while contributing positively to a team environment
• Demonstrated ability to take initiative and problem-solve independently
• Interest in health, wellness, or the medical spa industry is a plus
Compensation & Perks
• Hourly pay + commission on membership sales
• Monthly bonus opportunities based on performance
• Full-time schedule (approximately 3-4 shifts per week)
• Positive, team-oriented work environment
• Opportunity for growth within the company
Why Join wHydrate?
We're building a team of motivated individuals who take pride in both client experience and results. If you enjoy connecting with people, delivering exceptional service, driving sales, and helping clients feel their best, we'd love to meet you!