Full Time Clerical Jobs in Delaware (NOW HIRING)

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,299 beds between our hospitals and are committed to delivering the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition.

• Robust benefit package including full medical, dental and vision

• 403(b) with a company match

• Generous paid time off

• Tuition assistance for full-time employees

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

PRIMARY FUNCTION:

A member of the health care team who coordinates and performs clerical duties to enhance the functioning of a patient care unit.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Pleasantly and effectively communicates to visitors, patients, and the health care team.

Coordinates and performs clerical functions for the unit.

Maintains medical records according to CCHS guidelines.

Operates computer utilizing required computer skills.

Operates equipment in a safe and accurate manner

Coordinates maintenance of unit supplies in a cost-effective manner.

Answers patient call-lights promptly and pleasantly.

Appropriately identifies patient in all communication, including handling of components of the medical record.

Demonstrates effective written communication skills.

Practices professional telephone etiquette.

Completes mandatory education programs.

Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

Performs other related duties as required.

SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:

Daily contact with patients, visitors and members of the health care team.

DIRECTION/SUPERVISION OF OTHERS:

None

DIRECTION/SUPERVISION RECEIVED:

Direct supervision: Nurse Manager. Receives direction from other nursing staff.

EDUCATION AND EXPERIENCE REQUIREMENTS:

High school diploma or equivalent

Two years clerical or related experience. Experience using a computer.

An equivalent combination of education and experience may be substituted.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

Knowledge of CCHS policies and procedures.

Knowledge of clerical functions specific to unit.

Knowledge and application of CCHS telephone, paging and nurse call bell systems.

Knowledge of computerized information processing.

Basic knowledge of medical terminology.

Ability to operate hospital computer system and other equipment in an accurate and safe manner.

Ability to maintain a pleasant attitude and answer numerous questions in a professional and polite manner.

Ability to act independently within established guidelines.

Ability to exercise judgment, tact and diplomacy.

Ability to be flexible and empathetic.

Ability to speak carefully and communicate effectively utilizing verbal skills.

Ability to maintain patient confidentiality.

SPECIAL REQUIREMENTS:

None

PHYSICAL DEMANDS:

Ability to stand, walk, sit, bend, lift, push, pull, carry, teach, twist, handle, stoop, climb as per unit-based Physical Demands Checklist.

WORKING CONDITIONS:

Frequent exposure to biological elements with occasional exposure to chemical and environmental elements as per unit-based Physical Demands Checklist.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.