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Full Time Call Center Jobs in Ohio (NOW HIRING)

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Full Time Call Center information

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How much do full time call center jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for full time call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents in high-paying industries such as technology, finance, or healthcare tend to earn the most, often with salaries ranging from $40,000 to over $60,000 annually. Factors like experience, certifications, and the complexity of the support provided can also influence pay rates.

What are the most commonly searched types of Call Center jobs in Ohio?

The most popular types of Call Center jobs in Ohio are:

What are popular job titles related to Full Time Call Center jobs in Ohio?

For Full Time Call Center jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Ohio look for?

The top searched job categories for Full Time Call Center jobs in Ohio are:

What cities in Ohio are hiring for Full Time Call Center jobs?

Cities in Ohio with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative

Mason, OH

Northeast Cincinnati Pediatric Associates, Inc.
Outpatient Health Care • 51 - 200 employees
Learn more about Northeast Cincinnati Pediatric Associates, Inc.external

$15 - $18.75/hr

Full-time

Posted 27 days ago

Job description

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Call Center Representative

Location: Mason, OH 45040

About the Position

A busy pediatric practice in Mason is seeking a full-time Call Center Representative to join our team. The ideal candidate will be responsible for answering all incoming calls, routing them appropriately, and scheduling appointments efficiently. This role requires excellent communication skills and the ability to work both independently and collaboratively in a fast-paced environment.

Key Responsibilities
  • Answer all incoming calls promptly and professionally.
  • Route calls to the appropriate staff or department as needed.
  • Schedule patient appointments accurately and efficiently.
  • Utilize electronic medical records and practice management systems to manage patient information.
  • Provide excellent customer service and support to patients and families.
  • Work effectively both independently and as part of a team.
  • Problem-solve and handle challenging situations with professionalism.
  • Adapt to a fast-paced work environment while maintaining attention to detail.
Qualifications
  • Minimum of 2 years experience working with electronic medical records and practice management systems.
  • Prior experience in a customer relations or call center setting.
  • Strong communication and interpersonal skills.
  • Ability to work well in a team environment as well as independently.
  • Excellent problem-solving skills and ability to multitask.
  • Comfortable working in a fast-paced healthcare environment.
Work Hours

Hours are either 7:45 AM to 5:00 PM or 10:00 AM to 7:00 PM, including a Saturday morning rotation.

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