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Full Time Call Center Jobs in Indiana (NOW HIRING)

Humana

Consumer Service Operations Representative

Seymour, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... full time (40 hours per week) employment at the time of posting. The pay range may be higher or ...

Humana

Consumer Service Operations Representative

Seymour, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... full time (40 hours per week) employment at the time of posting. The pay range may be higher or ...

Humana

Consumer Service Operations Representative

New Albany, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... full time (40 hours per week) employment at the time of posting. The pay range may be higher or ...

Reliant

Hybrid - Collections Representative (Indiana)

Carmel, IN · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Billing, Call Center, Customer Service, and Banking * Must attend full training schedule * Ability to commit to working a full time schedule with weekends as assigned * Coachable (Must have ...

Humana

Consumer Service Operations Representative

Seymour, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... full time (40 hours per week) employment at the time of posting. The pay range may be higher or ...

Humana

Consumer Service Operations Representative

New Albany, IN · On-site +1

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work in a call center environment, engaging with members over the phone to assess ... full time (40 hours per week) employment at the time of posting. The pay range may be higher or ...

CVS Health

Center Operations Supervisor

Indianapolis, IN

$43K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Center Operations Supervisor Company: Oak Street Health Role Description: Center Operations ... US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay ...

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Full Time Call Center information

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents at companies that serve high-value clients or specialized industries, such as finance or technology, tend to earn higher salaries. Additionally, roles requiring bilingual skills or technical knowledge often offer increased pay. Salaries can also vary based on location, experience, and company size.

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to Full Time Call Center jobs in Indiana?

For Full Time Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Indiana look for?

The top searched job categories for Full Time Call Center jobs in Indiana are:

What cities in Indiana are hiring for Full Time Call Center jobs?

Cities in Indiana with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Consumer Service Operations Representative

Humana

Jeffersonville, IN • On-site, Remote

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

164th of 308 rated insurance

Job description

Become a part of our caring community

In Office | Full-Time | Monday-Friday, 10:40 AM - 7:10 PM

$1,500 bonus for new hires, paid in three installments.

Are you looking to build a meaningfulcareer, not just find another job? We're seeking motivated, purpose-driven professionals who are passionate about helping others. As aConsumer Service Operations Representative, you'll play a vital role in connecting our members with state and federal programs that support their health and well-being.

This is more than a call center role-it's a chance to grow your career while making an impact.

What You'll Do

  • You will work in a call center environment, engaging with members over the phone to assess eligibility for programs like the Medicare Savings Program.

  • Collect and input personal and financial information into multiple systems with accuracy and efficiency.

  • Identify additional resources to support members' needs, such as food assistance or medication cost savings.

  • Educate and empower members to take advantage of benefits that improve their quality of life.

  • Collaborate with a supportive team and contribute to a culture of compassion, service, and excellence.


Use your skills to make an impact

Required:

  • Must reside 50 miles from Louisville Waterside Building: 101 E. Main Street, Louisville, KY 40202

  • 2+ years of customer service experience

  • Proficient in technology to include data entry, learning and navigating multiple systems and learning new applications

Preferred:

  • Experience in healthcare or social services

  • Previous inbound/outbound call center experience

  • Bilingual English/Spanish

  • Associate's or Bachelor's degree

Schedule & Work Environment:

  • Hours:Monday-Friday, 10:40 AM - 7:10 PM (with scheduled lunch and breaks).

  • On-site Training: Monday-Friday, 9:00 AM - 5:30 PM for 10 weeks.

  • Location:In-office at101 E. Main Street, Louisville, KY 40202.

  • Remote work may be available based on performance, attendance, and demonstrated independence.

  • NO PTO is allowed for the first 90 days of employment

Additional Information

  • PLEASE ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT)

  • $1,500 bonus for new hires paid in three installments:

$250 paid after the new hire remains employed for 90 days from hire date.

$500 paid after the new hire remains employed for 6 months from hire date.

$750 paid after the new hire remains employed for 12 months from hire date.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$40,000 - $52,300 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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