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Remote Medical Call Center Jobs in Indiana (NOW HIRING)

TEKsystems

Call Center Representative

Fort Wayne, IN · On-site +1

$16/hr

... Call Center experience to work remote - Attention to detail with data entry - Ability to ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

Call Center Representative

Fort Wayne, IN · On-site +1

$16/hr

... Call Center experience to work remote - Attention to detail with data entry - Ability to ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$17/mo

Minnesota Job Summary Our Remote Wireless Sales Representative is a customer service and inbound sales focused role. The Remote Wireless Sales Representative is responsible for answering inbound ...

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All JobsMedical Call Center JobsRemote Medical Call Center JobsRemote Medical Call Center Jobs in Indiana

Remote Medical Call Center information

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$9

$17

$27

How much do remote medical call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote medical call center in Indiana is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.65 and $17.58 per hour, depending on experience, location, and employer.

What is a Remote Medical Call Center job?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are some common challenges faced by Remote Medical Call Center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

How to make $1000 a week remotely?

A remote medical call center agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling a high volume of calls efficiently. Increasing earnings may involve gaining specialized knowledge, certifications, or experience to qualify for higher-paying shifts or bonuses, and utilizing skills in customer service and medical terminology. Consistent scheduling and performance can also lead to opportunities for overtime or incentive pay.

What are the key skills and qualifications needed to thrive in the Remote Medical Call Center position, and why are they important?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

What healthcare companies are fully remote?

Several healthcare companies offer fully remote roles, including telehealth providers, health insurance firms, and medical billing companies. These organizations often hire remote medical call center agents, customer service representatives, and administrative staff, requiring strong communication skills and familiarity with healthcare systems. Job seekers should look for companies that specify remote work options in their job postings or company descriptions.

How can I make 2000 a week working from home?

A remote medical call center agent can potentially earn $2,000 weekly by working full-time hours, often requiring strong communication skills, medical knowledge, and familiarity with call center software. Achieving this income may involve handling high call volumes, working overtime, or earning performance-based bonuses. Building experience and efficiency can help increase earnings in this role.

What jobs pay 4000 a week without a degree?

Remote medical call center jobs typically do not pay $4,000 per week without specialized experience or advanced skills. High-paying roles in this field usually require extensive healthcare knowledge, certifications, or experience, and earnings often depend on the volume of calls and performance bonuses. Most entry-level positions offer lower wages, but some experienced agents or supervisors can earn higher salaries.
What are popular job titles related to Remote Medical Call Center jobs in Indiana? For Remote Medical Call Center jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Medical Call Center jobs in Indiana look for? The top searched job categories for Remote Medical Call Center jobs in Indiana are:
What cities in Indiana are hiring for Remote Medical Call Center jobs? Cities in Indiana with the most Remote Medical Call Center job openings:
Remote Medical Call Center jobs near you
Infographic showing various Remote Medical Call Center job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,819 per year, or $17.7 per hour.
Remote Call Center Representative

Remote Call Center Representative

MCI Military Recruitment

Crane, IN • Remote

$14/hr

Full-time

Re-posted 3 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers