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Full Time Call Center Supervisor Jobs (NOW HIRING)

AnswerMTI

Full Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer ...

ProComm

Full Time Call Center Agent

Seneca, SC · On-site

$15 - $18/hr

Immediately hiring Full Time Call Center Agents at ProComm! Call Center Agents at ProComm provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer ...

ProComm

Full Time Call Center Agent

Seneca, SC

$18/hr

Immediately hiring Full Time Call Center Agents at ProComm! Call Center Agents at ProComm provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... call center environment. The Customer Service Supervisor I position is responsible for ensuring ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

Conduent, Inc.

Call Center Supervisor

East Hartford, CT · On-site

$49K - $63K/yr

Reporting to the Site Operations Manager, the Call Center Supervisor is responsible for the supervision of Call Center Staff. This person will work in collaboration with Operations Management, the ...

MCI Careers

Call Center Supervisor

Savannah, GA

... call center environment. The Customer Service Supervisor I position is responsible for ensuring ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · On-site

$40K/yr

... call center environment. The Customer Service Supervisor I position is responsible for ensuring ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MCI Careers

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

... call center environment. The Customer Service Supervisor I position is responsible for ensuring ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · Remote

... call center environment. The Customer Service Supervisor I position is responsible for ensuring ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · Remote

... call center environment. The Customer Service Supervisor I position is responsible for ensuring ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

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Full Time Call Center Supervisor information

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$29.5K

$63.8K

$109.5K

How much do full time call center supervisor jobs pay per year?

As of Jun 10, 2026, the average yearly pay for full time call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Call Center Supervisor, and why are they important?

To thrive as a Full Time Call Center Supervisor, you need strong leadership abilities, experience in customer service, and typically an associate’s or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and knowledge of performance metrics are important technical assets. Excellent communication, conflict resolution, and motivational skills help supervisors manage teams effectively and foster a positive work environment. These competencies ensure smooth operations, high team morale, and consistent achievement of service goals.

What are some common challenges faced by Full Time Call Center Supervisors, and how can they effectively address them?

Full Time Call Center Supervisors often face challenges such as maintaining team motivation during high-stress periods, managing diverse personalities, and ensuring consistent service quality. Successfully addressing these issues involves providing regular feedback, fostering a supportive team environment, and implementing ongoing training. Effective supervisors also utilize data-driven performance metrics to identify areas of improvement and collaborate closely with agents to develop solutions. Building strong communication channels and recognizing team achievements can significantly enhance performance and job satisfaction.

What is the difference between Full Time Call Center Supervisor vs Customer Service Team Lead?

AspectFull Time Call Center SupervisorCustomer Service Team Lead
CredentialsHigh school diploma or equivalent; leadership experience often preferredHigh school diploma; customer service experience; leadership skills
Work EnvironmentCall centers, customer support departmentsCustomer service departments, retail, or service industries
Employer & Industry UsageCommon in call centers, telecommunication, and support servicesUsed across retail, hospitality, and service sectors
Search & Comparison IntentUnderstanding supervisory roles in call centersComparing team leadership in customer service

The Full Time Call Center Supervisor oversees call center operations, manages staff, and ensures customer satisfaction. The Customer Service Team Lead focuses on guiding customer service representatives within various industries. While both roles involve leadership and customer interaction, the supervisor typically has broader responsibilities in call center management, whereas the team lead concentrates on team performance within customer service teams.

What are the primary responsibilities of a Full Time Call Center Supervisor?

A Full Time Call Center Supervisor oversees the daily operations of a call center team to ensure high-quality customer service and efficient workflow. They are responsible for monitoring staff performance, providing coaching and feedback, resolving escalated customer issues, and meeting key performance indicators. Additionally, supervisors often handle scheduling, training new employees, and implementing company policies to maintain a productive and positive work environment.
What cities are hiring for Full Time Call Center Supervisor jobs? Cities with the most Full Time Call Center Supervisor job openings:
What are the most commonly searched types of Call Center Supervisor jobs? The most popular types of Call Center Supervisor jobs are:
What states have the most Full Time Call Center Supervisor jobs? States with the most job openings for Full Time Call Center Supervisor jobs include:
Full Time Call Center Supervisor jobs near you
Full Time Call Center Agent

Full Time Call Center Agent

AnswerMTI

Atlanta, GA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Immediately hiring Full Time Call Center Agents at AMTI!
Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:
  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $16 / Hour
Shifts Offered:
  • Full Time - 40 hours per week, 10 hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.
AMTI is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!

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