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Full Time Amazon It Help Desk Jobs in Rochester, MN

GDIT

Help Desk Technician II

Rochester, MN · On-site

$25.63 - $26.19/hr

Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud ... IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ...

U.S. Navy

IT Professional

Byron, MN

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Professional

Rochester, MN

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Professional

Oronoco, MN

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Professional

Stewartville, MN

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

Information Systems Technician

Byron, MN

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

Information Systems Technician

Oronoco, MN

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

All Jobs

Systems Administrator

Lake City, MN · On-site

$75K - $85K/yr

Valley Craft is seeking a hands-on Systems Administrator to provide onsite IT support at our Lake ... a help desk or IT ticketing system • Experience supporting VoIP platforms • Prior Epicor ...

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All JobsFull Time Amazon It Help Desk JobsFull Time Amazon It Help Desk Jobs in Rochester, MN

Full Time Amazon It Help Desk information

See Rochester, MN salary details

$38.1K

$85.2K

$126.6K

How much do full time amazon it help desk jobs pay per year?

As of Jun 27, 2026, the average yearly pay for full time amazon it help desk in Rochester, MN is $85,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $101,600.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Amazon It Help Desk vs Full Time Amazon Network Technician?

AspectFull Time Amazon It Help DeskFull Time Amazon Network Technician
CertificationsCompTIA A+, ITIL, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHelp desk support, remote and on-site troubleshootingNetwork infrastructure setup, maintenance, on-site troubleshooting
Employer & Industry UsageCustomer support for IT issues within AmazonNetwork infrastructure management within Amazon facilities

While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.

What are popular job titles related to Full Time Amazon It Help Desk jobs in Rochester, MN? For Full Time Amazon It Help Desk jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Full Time Amazon It Help Desk jobs in Rochester, MN look for? The top searched job categories for Full Time Amazon It Help Desk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Full Time Amazon It Help Desk jobs? Cities near Rochester, MN with the most Full Time Amazon It Help Desk job openings:
Full Time Amazon It Help Desk jobs near you
Infographic showing various Full Time Amazon It Help Desk job openings in Rochester, MN as of June 2026, with employment types broken down into 7% Full Time, and 93% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $85,163 per year, or $40.9 per hour.
IT Help Desk / Customer Support Technician - TS/SCI with Polygraph

IT Help Desk / Customer Support Technician - TS/SCI with Polygraph

GDIT

Rochester, MN

$42.50 - $57.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

70th of 206 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Technical Support Services

Job Qualifications:

Skills:

Computer Hardware, Desktop Computers, Hardware Troubleshooting

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Seize your opportunity to make a personal impact as a Help Desk Technician supporting our Intel Customer in Alice Springs, Australia. GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.

HOW YOU WILL MAKE AN IMPACT

  • Installs, modifies, and repairs computer hardware and software both in person and using remote access tools

  • Provides end-user software and hardware troubleshooting

  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

  • Administers e-mail, Microsoft office, etc.

  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

  • Maintains current knowledge of relevant technology as assigned

  • May coach and provide guidance to less-experienced professionals


WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician IV must have:

  • Education: AA/AS degree or equivalent technical training, certification(s) or experience

  • Experience: 5+ years of related experience

  • Certification: Candidate must possess an appropriate and current DoD 8570/8140 Information Assurance Technical (IAT) Certification to be considered for employment. CompTIA Security+ CE Certification is the preferred certification.

  • Security Clearance Level: Active TS/SCI with Polygraph is required.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

  • Growth: AI-powered career tool that identifies career steps and learning opportunities

  • Support: An internal mobility team focused on helping you achieve your career goals

  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

  • Community: Award-winning culture of innovation and a military-friendly workplace


OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely hourly rate for this position is between $42.50 - $57.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What General Dynamics Information Technology employees say

Pay

Benefits

Hours and flexibility

Workplace

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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