This role leads the frontline HR function, supporting both hourly and salaried employees across multiple operational regions. The position is responsible for delivering practical, consistent, and business-aligned HR support through the leadership of HR Business Partners, as well as compliance and HR administrative teams. Serving as the operational leader for employee relations and core HR initiatives, this role oversees compliance, onboarding and offboarding, continuous improvement efforts, and Day 1 acquisition integration readiness. The Head of Frontline HR will be based at the Corporate PCG office in Lenexa, KS.
Core Mandate
Translate business and operational needs into disciplined frontline HR execution. This role governs how frontline HR support is delivered across regions, ensures leaders receive timely and practical people guidance, and coordinates the work of HR Business Partners, compliance support, HR administration, and Centers of Excellence when execution crosses functions.
Key Accountabilities
Frontline HR Leadership
- Lead, develop, and manage the HR Business Partner team and related compliance and HR administration support.
- Establish consistent service expectations, priorities, and execution standards across regions.
- Provide coaching, escalation support, and direction on complex employee, leader, and organizational issues.
Leader Partnership & Employee Relations
- Serve as a trusted advisor to leaders and supervisors on performance, coaching, conflict resolution, organizational change, and employee concerns.
- Lead and support workplace investigations, ensuring timely, fair, and well-documented outcomes.
- Guide managers through progressive discipline, termination planning, corrective action, and related documentation in accordance with company policy and legal requirements.
Core HR Program Execution
- Lead execution of frontline HR programs, including annual reviews, performance review calibrations, onboarding, offboarding, and related people processes.
- Partner with leaders to ensure performance reviews are completed on time, reflect consistent standards, and support sound people decisions.
- Facilitate calibration discussions and follow-through actions that strengthen accountability, consistency, and talent decisions.
Compliance, AAP & OFCCP Oversight
- Lead administration of the Affirmative Action Plan (AAP) process and Office of Federal Contract Compliance Programs (OFCCP) technical compliance.
- Evaluate statistical reports, produce annual plans, prepare compliance reports, and coordinate applicant tracking processes with HRIS and Staffing.
- Ensure HR programs are carried out in accordance with company policies and procedures and align with federal contracting requirements, union agreements, and construction-specific regulations.
- Support audits, documentation standards, reporting requirements, and employment-related compliance readiness.
Continuous Improvement
- Proactively identify and assess improvement opportunities that add value to the business and improve the effectiveness of frontline HR support.
- Strengthen consistency, reduce risk, and improve execution through disciplined process review and follow-through.
Acquisition Integration Execution
- Lead HR implementation activities after an acquisition decision is made, taking the business from approved deal to Day 1 readiness.
- Coordinate the required Centers of Excellence and functional partners, including payroll, benefits, compliance, HRIS, communications, onboarding, and other people-related workstreams.
- Drive integration planning, execution, and follow-through to support a smooth employee and business transition.
What Success Looks Like
- Frontline HR support is trusted, practical, and consistent across regions.
- Annual review and calibration processes are completed on time and drive stronger people decisions.
- Investigations and employee relations matters are managed promptly, fairly, and with strong documentation.
- Onboarding and offboarding experiences are organized, responsive, and well supported.
- AAP/OFCCP and related compliance processes are disciplined, accurate, and audit-ready.
- Frontline HR processes continuously improve through better systems, clearer workflows, and stronger execution.
- Acquisition-related HR integration activities are coordinated effectively from deal approval through Day 1.
Salary Range: $120,000-$170,000 annual salary plus non-guaranteed annualized bonus program.
Qualifications
- Bachelor’s degree in Human Resources, Business, or related field preferred.
- Progressive HR experience with strong depth in employee relations, performance management, investigations, leader coaching, compliance, and HR partnership.
- Experience leading HR teams or distributed HR support functions preferred.
- Experience supporting a multi-location workforce in a construction, industrial, manufacturing, or similarly complex operational environment preferred.
- Strong working knowledge of employment law, corrective action, documentation standards, leave and accommodation coordination, and employee lifecycle support.
- Experience with AAP, OFCCP compliance, employment reporting, applicant tracking, and related technical compliance strongly preferred.
- Experience coordinating cross-functional implementation work, including post-acquisition HR integration, strongly preferred.
- Experience supporting both hourly and salaried employee populations required; union or collective bargaining experience preferred where applicable.