1

Frontline Performance Group Jobs (NOW HIRING)

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Addison Group is partnering with our client to identify an experienced Customer Service Manager to ... This individual will be responsible for driving operational performance, developing frontline ...

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Addison Group is partnering with our client to identify an experienced Customer Service Manager to ... This individual will be responsible for driving operational performance, developing frontline ...

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Addison Group is partnering with our client to identify an experienced Customer Service Manager to ... This individual will be responsible for driving operational performance, developing frontline ...

Partners with frontline supervisors to conduct ride-alongs, yard observations, and safety walks ... EEO Statement Performance Food Group and/or its subsidiaries (individually or collectively, the ...

next page

Showing results 1-20

Frontline Performance Group information

See salary details

$40K

$99.5K

$153.5K

How much do frontline performance group jobs pay per year?

As of Jul 16, 2026, the average yearly pay for frontline performance group in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What is the highest paying job at a hotel?

The highest paying job at a hotel is typically the general manager, who oversees all operations and can earn a six-figure salary depending on the hotel's size and location. Other high-paying roles include director of sales and marketing or executive chef, especially in luxury establishments, often requiring extensive experience and leadership skills.

How does a role at Frontline Performance Group typically collaborate with other departments to drive performance improvement initiatives?

Employees at Frontline Performance Group (FPG) often work closely with cross-functional teams, including sales, operations, and training departments, to identify performance gaps and implement tailored solutions. Collaboration is key, as team members regularly participate in strategy sessions, data analysis, and feedback loops to ensure initiatives are aligned with client goals and organizational standards. This collaborative environment not only enhances the impact of performance improvement projects but also offers employees exposure to diverse perspectives and professional growth opportunities.

Which job is best for a 40 year old woman?

The Frontline Performance Group offers roles that may suit a 40-year-old woman depending on her skills and interests. Many jobs in customer service, administrative support, or training within such organizations value experience and interpersonal skills. Age is generally not a barrier if the candidate has relevant qualifications and a strong work ethic.

What is Frontline Performance Group?

Frontline Performance Group (FPG) is a company that specializes in helping businesses improve their front-line employee performance, customer service, and sales results. They work with industries such as hospitality, retail, and automotive to provide training, coaching, and technology solutions that enhance guest experiences and drive revenue. FPG partners with organizations to develop customized strategies and support systems that empower front-line teams to achieve their goals and deliver measurable results.

What is the highest paying job in hotel management?

In hotel management, the highest paying roles are typically general managers or hotel owners, with general managers earning a median annual salary of around $70,000 to $150,000 or more depending on the property's size and location. Executive positions such as regional or corporate directors can earn significantly higher, often exceeding $200,000 annually, especially in luxury or large-scale hotels. These roles require strong leadership, operational expertise, and often advanced degrees or certifications in hospitality management.

What are the key skills and qualifications needed to thrive as a Frontline Performance Group consultant, and why are they important?

To thrive as a consultant at Frontline Performance Group, you need a background in business, hospitality, or sales, and experience in performance coaching or training. Familiarity with CRM systems, data analysis tools, and presentation software is typically required. Exceptional communication, adaptability, and interpersonal skills are crucial for successfully engaging clients and driving performance improvements. These skills ensure consultants can effectively deliver value, build client relationships, and achieve measurable results in dynamic frontline environments.

What is the difference between Frontline Performance Group vs Customer Service Representative?

AspectFrontline Performance GroupCustomer Service Representative
CredentialsVaries by client, often includes communication skills and industry-specific knowledgeHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCorporate offices, call centers, or client sites; fast-paced and client-focusedCall centers, retail, or office settings; direct interaction with customers
Employer & Industry UsageConsulting and staffing services across multiple industriesRetail, telecommunications, finance, and other sectors
Common Search & ComparisonOften compared for staffing and performance solutionsCompared for customer interaction roles and employment opportunities

Frontline Performance Group typically provides staffing and consulting services for client organizations, focusing on performance improvement. Customer Service Representatives are frontline employees directly interacting with customers. While both roles involve communication skills, Frontline Performance Group acts as an intermediary, whereas Customer Service Representatives are employed directly by companies.

More about Frontline Performance Group jobs
What states have the most Frontline Performance Group jobs? States with the most job openings for Frontline Performance Group jobs include:
Infographic showing various Frontline Performance Group job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.
Software Engineer Group Lead, Common Domain Software

Software Engineer Group Lead, Common Domain Software

National Radio Astronomy Observatory

Albuquerque, NM • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago


Job description


National Radio Astronomy Observatory
Title: Software Engineer Group Lead, Common Domain Software
Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America 1011 Lopezville Rd, Socorro, NM 87801, USA 155 Observatory Rd, Green Bank, WV 24944, USA 800 Bradbury Dr SE, Albuquerque, NM 87106, USA
Requisition Number: 221
Job Family: Software Engineer
Pay Type: Salary
Required Education: ENG

Position Description:

Position Summary

At NRAO, we are recruiting a full-time Software Engineering Group Lead to provide technical leadership, planning, and management for software products and shared software infrastructure that support radio astronomy data acquisition, data movement, processing, and analysis. The group, known as the Common Domain Software Group, will be responsible for developing and maintaining reusable software capabilities, common services, integration patterns, and infrastructure components that can be applied across multiple NRAO systems and projects.

The Software Engineering Group Lead will guide short- and long-term planning, coordinate development activities, and help establish engineering practices that improve interoperability, reliability, maintainability, and operational effectiveness. The role includes leading work related to shared software models, system integration, messaging and communication mechanisms, data transport, workflow support, data repositories, service interfaces, deployment approaches, and other software infrastructure needed to support distributed scientific computing environments.

The Common Domain Software Group is also responsible for frontline support of existing telescope operations and for the timely and appropriate resolution of real time issues that impede scientific operations at all NRAO sites. In support of operational responsibilities, this group will work to enhance diagnostic and monitoring tools and report on key performance indicators (KPIs) to maintain operational performance. The combination of operations and common software under a single Common Domain Software Group Lead allows for the development of foundational software that is efficient and reliable in operations.

This position requires close collaboration with scientists, software engineers, systems engineers, operations staff, and project stakeholders to ensure that common software infrastructure is aligned with current operational needs and future observatory capabilities. The group will help identify opportunities to standardize reusable components, reduce duplication, improve system consistency, and support the evolution of NRAO software systems over time.

This position can be based at any of our NRAO locations, including Albuquerque, NM, Socorro, NM, Charlottesville, VA, or Green Bank, WV. For well-qualified candidates, a remote work arrangement may be considered.

What you will be doing:

As the Common Domain Software Engineer Group Lead, you will be responsible for the overall personnel and technical management of software teams responsible for 1) standardized data repositories, 2) system communications, 3) data transport, and 4) frontline 24x7 operational support and integration. You will also be responsible for regular reporting on management status and compliance with deadlines to senior management at NRAO and other participating organizations, and you may be asked to present that status to other stakeholders or advisory bodies in formal or informal reviews.

Personnel management involves building and maintaining a culture of trust, mutual collaboration, accountability, and excellence within the Common Domain Software group and with its stakeholders. This includes:

  • Seeking to increase the technical diversity and expertise of the group through robust recruiting and onboarding practices.
  • Professional development for existing staff and succession planning.
  • Ensuring a professional working environment and efficient work processes are maintained through direct line management of staff.
  • Reviewing timesheets and periodic performance reviews, including interacting with the Human Resources and Business departments of the Observatory when necessary.
  • Proactive compliance with NRAO and government safety policies and procedures in own work area is expected.
  • With guidance from the Observatory Human Resource Department, coordinating and advising on personnel matters, ensuring compliance with applicable policies such as affirmative action.
  • Advising staff on planning, technical, and operational matters, instructs and orienting new employees as necessary.
  • Interpreting, implementing, developing and/or recommending changes to rules, regulations, policies and procedures set forth by the Observatory.

Programmatic management involves oversight of all aspects of the lifecycle of software for which the group is responsible, including:

  • Gathering of requirements, planning development, assigning tasks, tracking progress, coordinating integration, testing, acceptance, and release while fulfilling high standards of quality.
  • Managing stakeholder relationships, establishing priorities based on stakeholder needs, and maintaining effective communications.
  • Ensuring the delivery of high-quality software products by the team that meets stakeholder expectations and schedules.

Technical management involves interacting directly with all group members:

  • Developing the software infrastructure.
  • Guiding the integration of software components.
  • Maintaining a consistent view and quality of implementation across all of the software.
  • Approving technical direction within the team.
  • Interacting with a team of expert developers and improving on present practices whenever and wherever appropriate.

Work Environment

Work is typically performed in a research and development office environment. Occasional travel (domestic and international) may be required

Who You Are:

Education

  • A Bachelors degree in computer science, physics, astronomy, or related field. Advanced degree preferred.

Experience

  • You have at least seven years of experience in software development, with at least three or more years of experience managing a software team of three or more people. Equivalent relevant experience will be considered. You must have prior experience in computing data transport and systems communications design and concepts.

Skills and Competencies

  • Strong interpersonal and group communications skills, oral and written.
  • Familiarity with a wide variety of technologies, such as Java, C, C++, Python, testing frameworks, threading, parallelization.
  • Ability to translate science requirements into software requirements.
  • Understanding of software architecture and the implications it has for development.
  • Must possess strong leadership and delegation capabilities. Ability to maintain and develop productive collaborations across organizations, anticipate and mitigate political and technical issues.
  • Ability to establish firm, professional, and respectful interactions with staff and stakeholders.
  • Demonstrated strong initiative in refining and clarifying requirements, defining and implementing QA processes, plan definition and monitoring, defining technical direction, and facilitating alignment.
  • Ability to learn new areas and apply learning.
  • Strong troubleshooting and problem-solving abilities.
  • Familiarity with project management concepts and techniques.

Competency Summary

As a Software Engineer Group Lead, you are expected to have demonstrated experience leading software development groups, preferably within the domain of astronomy. To be successful, you shall also have experience in leading a distributed team of developers and be familiar with management, planning, and reporting aspects. You should be prepared to deal with already ongoing activities, while also having the ability to formulate a long-term direction. You should have experience balancing the maintenance, improvement, and enhancement of operational software. Planning skills and appropriate management of a team of expert developers and scientists are essential. Competency and experience dealing with the development process from requirements gathering, to development, testing and the formalism needed to achieve an orderly process is also expected. You must be able to build strong and productive relationships with stakeholders who have complex and sometimes conflicting requirements, such as scientists, development partners, and operations organizations. Strong decision-making, consensus building, and communication skills are essential.

Additional Requirement

Observatory employees must be authorized to work in the United States.

Total Rewards:

Compensation

The starting salary rate of this position is between $123,000-$154,000 per year. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions.

Benefits:

Associated Universities, Inc (AUI) offers a comprehensive benefits package addressing the needs of employees and their families with most benefits beginning on the first day of employment, subject to eligibility requirements. AUI provides:

  • Excellent paid time off (13 holidays, annual accrual of up to 24 vacation days)
  • Medical, dental and vision plans are effective on the first day of employment.
  • AUIs retirement benefit contributes an amount equal to 10 percent of a qualified participants base pay with no required employee contribution.
  • Click Total Rewards for more information.

Application Instructions:

Select the Apply button above. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position.

Equal Opportunity Employer Statement:

AUI is an equal opportunity employer. To view our complete statement, please visit https://public.nrao.edu/careers/. If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to resumes@nrao.edu. PM20


Compensation details: 123000-154000 Yearly Salary


PI7d9957c004ff-31181-41048181