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Frontline Performance Group Jobs (NOW HIRING)

Kidcam LLC

Huntsville, AL - Camp Group Leader

Huntsville, AL · On-site

$15.25 - $19.75/hr

The Group Leader plays a vital role in bridging camp leadership and frontline staff, overseeing ... Group Leaders help wrap up weekly programming by reviewing counselor performance, providing ...

Kidcam LLC

Metairie, LA - Camp Group Leader

Metairie, LA · On-site

$8 - $12/hr

The Group Leader plays a vital role in bridging camp leadership and frontline staff, overseeing ... Group Leaders help wrap up weekly programming by reviewing counselor performance, providing ...

Travel + Leisure Co.

Frontline Manager

New York, NY · On-site

$66.30K/yr

Training, evaluating, and monitoring the performance goals of direct reports * Constructive ... May be responsible for group sales presentations * Other duties may be assigned Requirements * 1 to ...

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Frontline Performance Group information

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$40K

$99.5K

$153.5K

How much do frontline performance group jobs pay per year?

As of Jun 1, 2026, the average yearly pay for frontline performance group in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Frontline Performance Group consultant, and why are they important?

To thrive as a consultant at Frontline Performance Group, you need a background in business, hospitality, or sales, and experience in performance coaching or training. Familiarity with CRM systems, data analysis tools, and presentation software is typically required. Exceptional communication, adaptability, and interpersonal skills are crucial for successfully engaging clients and driving performance improvements. These skills ensure consultants can effectively deliver value, build client relationships, and achieve measurable results in dynamic frontline environments.

How does a role at Frontline Performance Group typically collaborate with other departments to drive performance improvement initiatives?

Employees at Frontline Performance Group (FPG) often work closely with cross-functional teams, including sales, operations, and training departments, to identify performance gaps and implement tailored solutions. Collaboration is key, as team members regularly participate in strategy sessions, data analysis, and feedback loops to ensure initiatives are aligned with client goals and organizational standards. This collaborative environment not only enhances the impact of performance improvement projects but also offers employees exposure to diverse perspectives and professional growth opportunities.

What is Frontline Performance Group?

Frontline Performance Group (FPG) is a company that specializes in helping businesses improve their front-line employee performance, customer service, and sales results. They work with industries such as hospitality, retail, and automotive to provide training, coaching, and technology solutions that enhance guest experiences and drive revenue. FPG partners with organizations to develop customized strategies and support systems that empower front-line teams to achieve their goals and deliver measurable results.

What is the difference between Frontline Performance Group vs Customer Service Representative?

AspectFrontline Performance GroupCustomer Service Representative
CredentialsVaries by client, often includes communication skills and industry-specific knowledgeHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCorporate offices, call centers, or client sites; fast-paced and client-focusedCall centers, retail, or office settings; direct interaction with customers
Employer & Industry UsageConsulting and staffing services across multiple industriesRetail, telecommunications, finance, and other sectors
Common Search & ComparisonOften compared for staffing and performance solutionsCompared for customer interaction roles and employment opportunities

Frontline Performance Group typically provides staffing and consulting services for client organizations, focusing on performance improvement. Customer Service Representatives are frontline employees directly interacting with customers. While both roles involve communication skills, Frontline Performance Group acts as an intermediary, whereas Customer Service Representatives are employed directly by companies.

More about Frontline Performance Group jobs
What states have the most Frontline Performance Group jobs? States with the most job openings for Frontline Performance Group jobs include:
What job categories do people searching Frontline Performance Group jobs look for? The top searched job categories for Frontline Performance Group jobs are:
Frontline Performance Group jobs near you
Infographic showing various Frontline Performance Group job openings in the United States as of May 2026, with employment types broken down into 11% Full Time, 78% Part Time, and 11% Contract. Highlights an 96% Physical, and 4% Hybrid job distribution, with an average salary of $99,528 per year, or $47.9 per hour.
Performance Improvement Consultant I

Performance Improvement Consultant I

Memorial Health

Decatur, IL • On-site

$31.51 - $48.83/hr

Full-time

Posted 11 hours ago

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

447th of 864 rated healthcare providers

Job description

Min
USD $31.51/Hr.
Max
USD $48.83/Hr.
Overview
Responsible for identifying, analyzing, and implementing quality and performance improvement initiatives that enhance patient safety, reduce waste, improve process reliability, and increase operational efficiency. Collaborates with multidisciplinary teams across Memorial Health to apply Lean Six Sigma methodologies, facilitate change, and sustain measurable improvements in clinical and operational outcomes.
As a Performance Improvement Consultant I, this role operates under the direct supervision and mentorship of a certified Black Belt. This role typically focuses on department or unit-level projects of moderate scope, applying Lean Six Sigma tools within a defined area to drive localized performance improvement.
To review Memorial's Benefits click here: Benefits - Memorial HR
Qualifications
Education:
• Bachelor's degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior, Healthcare Management or related field required.
• In lieu of Bachelor's degree, 3 years related experience will be considered.
Licensure/Certification/Registry:
• American Society of Quality (ASQ) Six Sigma Yellow Belt certification required within 6 months of hire (ASQ Yellow Belt required as a prerequisite if not currently eligible for Green Belt certification)
• Once achieved, Yellow/Green Belt certification must be maintained through the ASQ recertification process.
Experience:
• 0-2 years of on-the-job experience in one or more areas of the American Society of Quality (ASQ) Body of Knowledge preferred (Six Sigma, Lean Principles, Project Management).
• Experience leading small to mid-scale projects directed at improving health outcomes, patient safety, and productivity management.
• Experience with healthcare regulatory standards (e.g. Joint Commission, IDPH) or the Malcolm Baldrige National Quality Award Health Care criteria desired.
Other Knowledge/Skills/Abilities:
• Ability to perform complex data analysis, draw conclusions, and convey recommendations to all levels of the organization through written reports and group presentations.
• Ability to work collaboratively under the direction of a Black Belt, while progressively building autonomy.
• Strong analytical, planning, and organizational skills
• Proficient in Microsoft Office Suite, QI Macros/Minitab, and simulation software
• Familiarity with clinical workflows, EHRs, and healthcare data sources
• Ability to work in a team environment and to promote cooperation, collaboration, and high performance within and across disciplines.
• Excellent written and verbal communication skills, with ability to communicate effectively with all levels of the organization.
• Ability to work independently and to manage multiple projects in a fast-paced environment.
Responsibilities
Strategic Quality and Performance Improvement
  1. Lead and sustain departmental or unit-level improvement projects under direct supervision of a Black Belt.
  2. Apply Six Sigma methods to reduce variation, increase efficiency, and elevate care delivery standards.
  3. Support Black Belts and Master Black Belts in large, cross-functional projects and contribute to system-level improvement initiatives.

Data Analysis and Risk Assessment
  1. Develop data collection plans and perform analysis to support improvement projects.
  2. Conduct risk assessments and contribute to FMEAs under Black Belt supervision.

Metrics and Reporting
  1. Track and report on project progress, KPIs, and outcomes within assigned scope.
  2. Escalate barriers and risks to Quality Leadership.

Stakeholder Engagement and Collaboration
  1. Engage with unit and departmental-level stakeholders to identify and implement improvements.
  2. Serve as a liaison between frontline teams and Quality Leadership on broader initiatives.
  3. Collaborate with the Quality Improvement Manager and Director to scope quality improvement opportunities aligned with system goals.

Training, Mentorship, and Education
  1. Educate colleagues on basic Lean Six Sigma concepts, tools, and techniques.
  2. Actively participate in mentoring from Black Belts and Master Black Belts to further develop skills.
  3. Design and deliver Lean Six Sigma education throughout the health system.

Professional Development and Community Engagement
  1. Maintain professional growth through continuing education, seminars, workshops, and ASQ certification requirements.
  2. Participate in networking and community outreach that supports Memorial Health's mission.

Other Duties
  1. Perform other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

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