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Frontline Performance Group Jobs in Florida (NOW HIRING)

Learning Specialist

Orlando, FL ยท On-site

$50K - $70K/yr

Performance. Purpose. At Avis Budget Group, we're driven to be the best vehicle rental company in ... Support and assist with onsite training programs for frontline employees and managers * Assist with ...

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Frontline Performance Group information

See Florida salary details

$29.9K

$74.4K

$114.7K

How much do frontline performance group jobs pay per year?

As of Aug 7, 2026, the average yearly pay for frontline performance group in Florida is $74,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $94,200.00 per year, depending on experience, location, and employer.

How does a role at Frontline Performance Group typically collaborate with other departments to drive performance improvement initiatives?

Employees at Frontline Performance Group (FPG) often work closely with cross-functional teams, including sales, operations, and training departments, to identify performance gaps and implement tailored solutions. Collaboration is key, as team members regularly participate in strategy sessions, data analysis, and feedback loops to ensure initiatives are aligned with client goals and organizational standards. This collaborative environment not only enhances the impact of performance improvement projects but also offers employees exposure to diverse perspectives and professional growth opportunities.

What is Frontline Performance Group?

Frontline Performance Group (FPG) is a company that specializes in helping businesses improve their front-line employee performance, customer service, and sales results. They work with industries such as hospitality, retail, and automotive to provide training, coaching, and technology solutions that enhance guest experiences and drive revenue. FPG partners with organizations to develop customized strategies and support systems that empower front-line teams to achieve their goals and deliver measurable results.

What are the key skills and qualifications needed to thrive as a Frontline Performance Group consultant, and why are they important?

To thrive as a consultant at Frontline Performance Group, you need a background in business, hospitality, or sales, and experience in performance coaching or training. Familiarity with CRM systems, data analysis tools, and presentation software is typically required. Exceptional communication, adaptability, and interpersonal skills are crucial for successfully engaging clients and driving performance improvements. These skills ensure consultants can effectively deliver value, build client relationships, and achieve measurable results in dynamic frontline environments.

What is the difference between Frontline Performance Group vs Customer Service Representative?

AspectFrontline Performance GroupCustomer Service Representative
CredentialsVaries by client, often includes communication skills and industry-specific knowledgeHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCorporate offices, call centers, or client sites; fast-paced and client-focusedCall centers, retail, or office settings; direct interaction with customers
Employer & Industry UsageConsulting and staffing services across multiple industriesRetail, telecommunications, finance, and other sectors
Common Search & ComparisonOften compared for staffing and performance solutionsCompared for customer interaction roles and employment opportunities

Frontline Performance Group typically provides staffing and consulting services for client organizations, focusing on performance improvement. Customer Service Representatives are frontline employees directly interacting with customers. While both roles involve communication skills, Frontline Performance Group acts as an intermediary, whereas Customer Service Representatives are employed directly by companies.

What are popular job titles related to Frontline Performance Group jobs in Florida? For Frontline Performance Group jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Frontline Performance Group jobs in Florida look for? The top searched job categories for Frontline Performance Group jobs in Florida are:
Infographic showing various Frontline Performance Group job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $74,376 per year, or $35.8 per hour.

Business Development Operations Coordinator

Frontline Performance Group

Winter Park, FL โ€ข On-site, Remote

$48K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

WHO YOU ARE
You are a sales and business operations support professional with 3-5 years of experience working for consulting, training, or SaaS companies supporting business development, sales, and customer relationship management teams. You are experienced in supporting sales pipelines, maintaining CRM systems, coordinating customer information, and ensuring operational excellence throughout the sales process. You have good communication skills, telephone skills, good email correspondence and presentation skills. You have a high level of proficiency in Microsoft Office applications and CRM platforms, preferably (but not required) Salesforce, with a strong commitment to maintaining accurate customer data and system integrity. You are highly organized, detail-oriented, proactive, and resourceful, with strong problem-solving skills, the ability to manage multiple priorities, and the initiative to take ownership of projects from start to finish. You have strong time management skills, and you are a positive team player with a high level of dedication.
WHAT YOU WILL DO
You will provide operational and administrative support to the Business Development Team and Customer Success Leadership by maintaining accurate customer information, supporting Salesforce administration, coordinating customer data within IN-Gauge, and assisting with business development initiatives that contribute to company growth. This role aims to facilitate the team's activities by ensuring accurate data, streamlined internal processes, and timely operational support that maximize team performance and contribute to long-term customer success. You will serve as the first point of contact for prospects and clients and as a principal source of information for the Business Development Team and Customer Success Leadership. You will ensure comprehensive and up-to-date knowledge of FPG's' unique selling points, features, amenities, services and sales policies throughout the business development and customer success teams.
HOW YOU WILL DO IT
  • Calculating and presenting potential revenue analysis for hotels/groups to be used in sales proposals
  • Developing proposals/presentations for the business development team
  • Supporting the business development team with product demonstrations
  • Coordinating client meeting activity/ developing client meeting materials for above property events
  • Inputting and maintaining prospect and customer information within Salesforce, ensuring data accuracy, completeness, and consistency while coordinating with Commercial Operations as needed.
  • Producing Salesforce, IN-Gauge, and Tableau reports, dashboards, and administration to support Business Development, Customer Success Leadership, and operational reporting.
  • Working closely with the marketing department on lead generation activity, event management administration and event attendance where needed
  • Working closely with marketing to ensure all sales promotional literature is current and updated
  • Coordinating sales team by managing schedules and their sales progress
  • Supporting the sales team with travel planning and expense management
  • Be the go-to support team member at HQ for the Sales team
  • Supporting Business Development activities through opportunity coordination, customer information management, and sales pipeline administration.
  • Maintain IN-Gauge client profiles, tenant mappings, and customer records.
  • Coordinate customer information updates related to PMS/POS transitions, ownership or management changes, rebranding efforts, and product additions.
  • Respond to internal requests for customer information, reporting, and account documentation.
  • Perform routine quarterly audits to ensure Salesforce and customer information remain accurate and current.
  • Identify opportunities to improve operational processes and internal efficiencies.
  • Proactively communicate project status, priorities, and potential risks to stakeholders.

POSITION REQUIREMENTS
  • 3-5 years of experience working for Consulting/ training / SAAS companies in sales, business development, and/or client relationship management supporting sales teams to build and manage a sales pipeline
  • Good communication skills, telephone skills, good email correspondence and presentation skills
  • Excellent written and spoken English skills. Other languages have a distinct advantage, also
  • Bachelor's Degree and/or equivalent education
  • A high level of proficiency in MS Office applications and experience with CRM web-based systems, including Salesforce
  • A positive team player with a high level of dedication
  • Experience in administration and process support
  • Strong time management skills
  • Highly organized and detail-oriented with strong problem-solving skills, the ability to work independently, manage multiple priorities, and demonstrate ownership of assigned responsibilities.
  • Demonstrated experience maintaining CRM data integrity and customer information.
  • Ability to prioritize competing deadlines in a fast-paced environment.
  • Strong cross-functional communication and collaboration skills.
  • Commitment to continuous process improvement and operational excellence.
WHAT SUCCESS LOOKS LIKE
Successful team members in this role consistently:
  • Take ownership of assigned work and follow projects through to completion.
  • Communicate proactively regarding progress, priorities, risks, and potential delays.
  • Maintain accurate and up-to-date customer information across Salesforce, IN-Gauge, and internal business systems.
  • Produce work that is timely, organized, and completed with a high degree of accuracy.
  • Effectively prioritize multiple projects while adapting to changing business needs.
  • Build collaborative relationships across Business Development, Customer Success, Operations, Marketing, and Leadership.
  • Continuously identify opportunities to improve processes, efficiency, and data quality.
  • Demonstrate professionalism, accountability, and a customer-first mindset in all interactions.
Success in this role requires a proactive approach, strong attention to detail, and the ability to anticipate team needs while working independently with minimal supervision.
COMPENSATION
Base Salary $48,000-$55,000 + incentive plan
BENEFITS
FPG provides a comprehensive suite of benefits to our valued Team Members, along with benefits for their eligible dependents as detailed below.
Benefits effective date 1st day of the month following date of hire:
  • Employer contribution toward company sponsored health plans
  • Dental & Vision plans offered
  • Employer paid Short-term Disability & Employer paid Long-term Disability
  • Employer paid Life Insurance Policy ($100,000)
  • Employer paid Accidental Death & Dismemberment Policy ($100,000)
Additional Benefits
  • 401K participation, with 4% Employer Matching Contribution
  • Paid Time Off and annual holiday closure
  • Parental Leave (Maternity, Paternity, and Adoption Leaves)