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Frontline Performance Group Jobs in Florida (NOW HIRING)

EC

Boca Raton, FL ยท On-site

$15 - $15.50/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Provides recognition and constructive feedback on cashier performance * Maintains and monitors cash ...

EC

Boca Raton, FL ยท On-site

$15 - $15.50/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Provides recognition and constructive feedback on cashier performance * Maintains and monitors cash ...

Engagement Coordinator

Daytona Beach, FL ยท On-site

$15 - $15.50/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Provides recognition and constructive feedback on cashier performance * Maintains and monitors cash ...

Engagement Coordinator

Daytona Beach, FL ยท On-site

$15 - $15.50/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Provides recognition and constructive feedback on cashier performance * Maintains and monitors cash ...

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Provides recognition and constructive feedback on cashier performance * Maintains and monitors cash ...

EC

Boca Raton, FL ยท On-site

$15 - $15.50/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Provides recognition and constructive feedback on cashier performance * Maintains and monitors cash ...

Engagement Coordinator

Lake Mary, FL ยท On-site

$15 - $15.50/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Provides recognition and constructive feedback on cashier performance * Maintains and monitors cash ...

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Provides recognition and constructive feedback on cashier performance * Maintains and monitors cash ...

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Provides recognition and constructive feedback on cashier performance * Maintains and monitors cash ...

... frontline team members and driving execution across a $10-15 million dollar business. Working ... Conduct coaching with your team members to discuss performance and customer service skills

New

Showing results 21-40

Frontline Performance Group information

See Florida salary details

$29.9K

$74.4K

$114.7K

How much do frontline performance group jobs pay per year?

As of Aug 7, 2026, the average yearly pay for frontline performance group in Florida is $74,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $94,200.00 per year, depending on experience, location, and employer.

How does a role at Frontline Performance Group typically collaborate with other departments to drive performance improvement initiatives?

Employees at Frontline Performance Group (FPG) often work closely with cross-functional teams, including sales, operations, and training departments, to identify performance gaps and implement tailored solutions. Collaboration is key, as team members regularly participate in strategy sessions, data analysis, and feedback loops to ensure initiatives are aligned with client goals and organizational standards. This collaborative environment not only enhances the impact of performance improvement projects but also offers employees exposure to diverse perspectives and professional growth opportunities.

What is Frontline Performance Group?

Frontline Performance Group (FPG) is a company that specializes in helping businesses improve their front-line employee performance, customer service, and sales results. They work with industries such as hospitality, retail, and automotive to provide training, coaching, and technology solutions that enhance guest experiences and drive revenue. FPG partners with organizations to develop customized strategies and support systems that empower front-line teams to achieve their goals and deliver measurable results.

What are the key skills and qualifications needed to thrive as a Frontline Performance Group consultant, and why are they important?

To thrive as a consultant at Frontline Performance Group, you need a background in business, hospitality, or sales, and experience in performance coaching or training. Familiarity with CRM systems, data analysis tools, and presentation software is typically required. Exceptional communication, adaptability, and interpersonal skills are crucial for successfully engaging clients and driving performance improvements. These skills ensure consultants can effectively deliver value, build client relationships, and achieve measurable results in dynamic frontline environments.

What is the difference between Frontline Performance Group vs Customer Service Representative?

AspectFrontline Performance GroupCustomer Service Representative
CredentialsVaries by client, often includes communication skills and industry-specific knowledgeHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCorporate offices, call centers, or client sites; fast-paced and client-focusedCall centers, retail, or office settings; direct interaction with customers
Employer & Industry UsageConsulting and staffing services across multiple industriesRetail, telecommunications, finance, and other sectors
Common Search & ComparisonOften compared for staffing and performance solutionsCompared for customer interaction roles and employment opportunities

Frontline Performance Group typically provides staffing and consulting services for client organizations, focusing on performance improvement. Customer Service Representatives are frontline employees directly interacting with customers. While both roles involve communication skills, Frontline Performance Group acts as an intermediary, whereas Customer Service Representatives are employed directly by companies.

What are popular job titles related to Frontline Performance Group jobs in Florida? For Frontline Performance Group jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Frontline Performance Group jobs in Florida look for? The top searched job categories for Frontline Performance Group jobs in Florida are:
Infographic showing various Frontline Performance Group job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $74,376 per year, or $35.8 per hour.

HR Business Partner, Talent

RWS Entertainment Group

Orlando, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago


Job description

JOB DETAILS
Job Title: HR Business Partner, Talent
Reports To: VP of HR
Working Hours: 9:00am - 5:00pm
Place of Work: Orlando, FL
Other: Full Time - (Hybrid) 3 days on site / 2 WFH
ABOUT RWS GLOBAL
RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.
RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global's team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDSโ„ข Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney's The Lion King on Broadway, Chicago the Musical, Christmas Spectacular starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
Position Summary
RWS Global is hiring a Senior HR Business Partner, Parks Operations, to support our attractions, live experiences, and seasonal workforce operations. This role partners with operational leaders at assigned park and attraction locations on employee relations, onboarding and offboarding, manager coaching, compliance, workforce reporting, and HR program implementation.
The ideal candidate works well in a fast-paced operational environment and partners closely with frontline leaders who support performers, technicians, production teams, attraction staff, and seasonal employees. This role combines hands-on HR support with business partnership, helping deliver a positive employee experience while maintaining compliance with company policy and employment law.
Essential Responsibilities
Employee Relations
  • Serve as the first point of contact for employee relations matters within assigned business units.
  • Conduct workplace investigations involving policy violations, performance concerns, attendance issues, and misconduct.
  • Guide managers on corrective action, documentation, and performance management.
  • Partner with People & Culture leadership to apply policies and practices consistently.
HR Operations
  • Support onboarding and offboarding for full-time, part-time, seasonal, and project-based employees.
  • Assist managers with employee lifecycle activities, including promotions, transfers, status changes, and separations.
  • Maintain accurate employee records and support HRIS data integrity.
  • Coordinate employee communications and HR program administration.
Manager Support & Coaching
  • Coach operational leaders on employee relations, performance management, and engagement.
  • Help managers build positive, inclusive, and productive teams.
  • Advise on company policies, procedures, and employment practices.
Compliance
  • Support compliance with employment law.
  • Assist with wage and hour compliance, timekeeping, overtime management, and attendance programs.
  • Partner with HR leadership on audits and policy implementation.
Reporting & Analytics
  • Maintain HR metrics and workforce reporting.
  • Track turnover, employee relations activity, hiring trends, and workforce demographics.
  • Report insights to operational leaders and People & Culture leadership.

Qualifications
Required
  • 4-7 years of HR experience.
  • Experience supporting hourly, frontline, seasonal, hospitality, entertainment, attractions, or operational workforces.
  • Employee relations and workplace investigation experience.
  • Knowledge of employment law and HR best practices.
  • Experience partnering with managers and resolving employee issues.
  • Proficiency with HRIS systems and Microsoft Office.
  • Strong communication, organization, and problem-solving skills.
Preferred
  • Experience in theme parks, attractions, hospitality, entertainment, sports, cruise, resort, or live event operations.
  • Experience with seasonal or high-volume workforces.
  • Multi-location support experience.

Ideal Candidate Profile
  • Builds trust quickly and stays approachable under pressure.
  • Balances employee advocacy with business priorities.
  • Works with structure and precision in a fast-moving, hands-on environment.
  • Handles sensitive information with sound judgment and discretion.
  • Takes initiative and solves problems without waiting for direction.

Company Benefits:
  • Competitive Salary
  • Flexible working schedule and remote work options
  • Company 401K
  • Health Benefits - Medical, Dental, and Vision
Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee's individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.