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Front Office Operations Manager Jobs in Virginia

Archer

Front Office Supervisor

Mclean, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This person assists in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures that will help the hotel ...

Archer

Front Office Supervisor

Mclean, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This person assists in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures that will help the hotel ...

Lodgeworks

Front Office Supervisor

Mclean, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This person assists in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures that will help the hotel ...

Vacatia

Front Office Manager

Williamsburg, VA · On-site

Oversee daily operations across multiple guest-facing departments, ensuring all service and safety ... What We're Looking For * 3-5 years of front office management experience-timeshare or resort ...

Vacatia

Front Office Manager

Williamsburg, VA · On-site

Oversee daily operations across multiple guest-facing departments, ensuring all service and safety ... What We're Looking For * 3-5 years of front office management experience--timeshare or resort ...

Vacatia

Front Office Manager

Williamsburg, VA

Oversee daily operations across multiple guest-facing departments, ensuring all service and safety ... What Were Looking For * 35 years of front office management experiencetimeshare or resort ...

Holiday Inn

Front Office Manager

Norfolk, VA · On-site

General Manager Summary: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk ...

Holiday Inn

Front Office Manager

Williamsburg, VA · On-site

General Manager Summary: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk ...

Omni Hotels & Resorts

Front Office Manager

Richmond, VA · On-site

Front Office Manager Overview: To work closely with Director of Rooms and Assistant Front Office Managers to ensure maximum Front Office operating efficiency. Responsibilities: * Handle all training ...

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All JobsFront Office Operations JobsFront Office Operations Manager JobsFront Office Operations Manager Jobs in Virginia

Front Office Operations Manager information

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What is front office operations management?

Front office operations management involves overseeing the daily functions of the front desk, reception, and guest services in a hospitality or corporate environment. It includes managing staff, ensuring customer satisfaction, and coordinating communication between departments using tools like property management systems or customer relationship management software.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

Is front office operations manager a stressful job?

A front office operations manager oversees guest services, staff coordination, and administrative tasks, which can involve high-pressure situations, especially during busy periods or emergencies. The role requires strong organizational skills, multitasking, and problem-solving, which can contribute to stress levels depending on workload and environment.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

What are popular job titles related to Front Office Operations Manager jobs in Virginia?

For Front Office Operations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Front Office Operations Manager jobs in Virginia look for?

The top searched job categories for Front Office Operations Manager jobs in Virginia are:

What cities in Virginia are hiring for Front Office Operations Manager jobs?

Cities in Virginia with the most Front Office Operations Manager job openings:

Front Office Operations Manager jobs near you

Operations Manager

Systems Planning and Analysis

Arlington, VA • On-site

Full-time

Re-posted 8 days ago

Job description

Overview
Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.
The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of Defense, Federal Civilian, and international markets. JOID provides a diverse portfolio of analytical and programmatic capabilities to help our customers make informed decisions on their most challenging issues.
The Acquisition and Technology Analysis Group within JOID specializes in the application of multi-disciplinary analytic skills to support multiple clients within the Department of Defense (DoD). These clients include the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)), Office of the Under Secretary of Defense for Acquisition and Sustainment (OUSD(A&S)), DARPA, the Joint Staff, and USINDOPACOM. SPA provides critical decision support to enabling and executing a strategy of technological superiority and enabling the delivery and sustainment of secure, resilient, and preeminent capabilities to the warfighter quickly and cost effectively. Our team of experienced military, technical, and operations research analysts is skilled in evaluating military problems, identifying the driving factors, devising innovative approaches, collecting applicable data, developing necessary software tools, and performing thorough and timely assessments to inform technology and acquisition governance decisions to ensure U.S. military forces retain military superiority in the future.
We have a near-term need for an Operations Manager to provide onsite support out of the Pentagon or Mark Center.
Responsibilities
The candidate will be responsible for providing technical management and leadership for the front office operations of senior OUSD (R&E) leadership. Key responsibilities include continuous process improvement, workflow mapping, and resource allocation to ensure timely task completion. The candidate will develop and track the progress of assignments, implement organizational support systems, recommend knowledge management technologies, and create management tools for task coordination. Will also conduct staffing analysis, implement process efficiencies, and develop standard operating procedures. The candidate will analyze programs against organizational objectives, develop performance metrics, and provide recommendations for improvement. Lead project planning and management, including the creation of project artifacts and facilitating team meetings. Will support senior government clients with decision-making frameworks and may also involve personnel management and strategy formulation.
Qualifications
Required:
  • 3+ years of experience in DoD office operations.
  • Bachelor's degree in a management or technical discipline.
  • Proven experience in technical management and leadership, specifically in front office operations within government or military environments, with a strong ability to interface with personnel at various levels, from action officers to senior leaders.
  • Demonstrated expertise in workflow management, process improvement, and organizational efficiency, including the ability to develop standard operating procedures and implement knowledge management technologies.
  • Strong skills in project planning and management, including the ability to create project artifacts such as plans, schedules, and status reports, along with experience in performance metrics development and resource allocation.
  • Mastery of management tools, including MS Office suite.
  • Active DoD TS/SCI clearance.
  • Able to work fully onsite based on client needs.

Desired:
  • Experience and skills in project management, operational management, strategy development and planning, and executive decision support.
  • Advanced program management education or certificate.
  • Demonstrated ability to assess urgency and prioritize work assignments, determine optimal courses of action, and manage actions to timely execution.

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