Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. * Communicate with Housekeeping and Engineering ...
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. * Communicate with Housekeeping and Engineering ...
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. * Communicate with Housekeeping and Engineering ...
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. * Communicate with Housekeeping and Engineering ...
You will drive key performance metrics across the front office, manage associate engagement, and uphold brand standards while fostering a positive work environment. Responsibilities: What You'll Do
You will drive key performance metrics across the front office, manage associate engagement, and uphold brand standards while fostering a positive work environment. Responsibilities: What You'll Do
Front Office Receptionist
Indianapolis, IN · On-site
$20 - $30/hr
... organized Front Office Receptionist to join our team. As the first point of contact for our ... Proficiency with computers and technology, including the ability to manage phone calls while ...
Quick apply
Front Office Receptionist
Indianapolis, IN · On-site
$20 - $30/hr
... organized Front Office Receptionist to join our team. As the first point of contact for our ... Proficiency with computers and technology, including the ability to manage phone calls while ...
Night Auditor
Indianapolis, IN · On-site
$18/hr
Reset front office systems and operations for the upcoming business day. Serve as Guest Service ... representative and Manager on Duty overnight. Operate the PBX system during the audit shift.
Night Auditor
Indianapolis, IN · On-site
$18/hr
Reset front office systems and operations for the upcoming business day. Serve as Guest Service ... representative and Manager on Duty overnight. Operate the PBX system during the audit shift.
Night Audit
Indianapolis, IN · On-site
$13.50 - $15.50/hr
Must be able to work in a self-managed environment. * Must be effective at listening to ... Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. * Follow up to ...
Quick apply
Night Audit
Indianapolis, IN · On-site
$13.50 - $15.50/hr
Must be able to work in a self-managed environment. * Must be effective at listening to ... Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. * Follow up to ...
Dental Front Office Administrative Assistant
Fishers, IN · On-site
$16.50 - $21/hr
The ideal candidate must have previous front desk experience in a general dental office and would ideally be proficient with Dentrix practice management software. Responsibilities * Greet and check ...
Quick apply
Dental Front Office Administrative Assistant
Fishers, IN · On-site
$16.50 - $21/hr
The ideal candidate must have previous front desk experience in a general dental office and would ideally be proficient with Dentrix practice management software. Responsibilities * Greet and check ...
Night Audit
Indianapolis, IN · On-site
$13.50 - $15.50/hr
Must be able to work in a self-managed environment. * Must be effective at listening to ... Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. * Follow up to ...
Quick apply
Night Audit
Indianapolis, IN · On-site
$13.50 - $15.50/hr
Must be able to work in a self-managed environment. * Must be effective at listening to ... Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. * Follow up to ...
Front Office Receptionist
Indianapolis, IN · On-site
$20 - $30/hr
... organized Front Office Receptionist to join our team. As the first point of contact for our ... Proficiency with computers and technology, including the ability to manage phone calls while ...
Quick apply
Front Office Receptionist
Indianapolis, IN · On-site
$20 - $30/hr
... organized Front Office Receptionist to join our team. As the first point of contact for our ... Proficiency with computers and technology, including the ability to manage phone calls while ...
Dental Front Office Administrative Assistant
Fishers, IN · On-site
$16.50 - $21/hr
The ideal candidate must have previous front desk experience in a general dental office and would ideally be proficient with Dentrix practice management software. Responsibilities * Greet and check ...
Quick apply
Dental Front Office Administrative Assistant
Fishers, IN · On-site
$16.50 - $21/hr
The ideal candidate must have previous front desk experience in a general dental office and would ideally be proficient with Dentrix practice management software. Responsibilities * Greet and check ...
Front Office Associate
Carmel, IN · On-site
$15.25 - $18.25/hr
... front desk associate member to join our busy clinic located in Carmel, IN. This position serves in ... Data entry into the practice management software program(s) * Maintain excellent working ...
Front Office Associate
Carmel, IN · On-site
$15.25 - $18.25/hr
... front desk associate member to join our busy clinic located in Carmel, IN. This position serves in ... Data entry into the practice management software program(s) * Maintain excellent working ...
Dental Front Office Administrative Assistant
Fishers, IN · On-site
$16.50 - $21/hr
The ideal candidate must have previous front desk experience in a general dental office and would ideally be proficient with Dentrix practice management software. Responsibilities * Greet and check ...
Quick apply
Dental Front Office Administrative Assistant
Fishers, IN · On-site
$16.50 - $21/hr
The ideal candidate must have previous front desk experience in a general dental office and would ideally be proficient with Dentrix practice management software. Responsibilities * Greet and check ...
Dental Front Office Administrative Assistant
Fishers, IN · On-site
$16.50 - $20.75/hr
The ideal candidate must have previous front desk experience in a general dental office and would ideally be proficient with Dentrix practice management software. Responsibilities Greet and check in ...
Dental Front Office Administrative Assistant
Fishers, IN · On-site
$16.50 - $20.75/hr
The ideal candidate must have previous front desk experience in a general dental office and would ideally be proficient with Dentrix practice management software. Responsibilities Greet and check in ...
Front Office Coordinator - Fishers, IN
Fishers, IN · On-site
$15.50 - $20/hr
... front-office experience while maintaining compliance, safeguarding data integrity, and supporting ... This role reports directly to the Clinic Manager and collaborates closely with clinical teams ...
Front Office Coordinator - Fishers, IN
Fishers, IN · On-site
$15.50 - $20/hr
... front-office experience while maintaining compliance, safeguarding data integrity, and supporting ... This role reports directly to the Clinic Manager and collaborates closely with clinical teams ...
Night Auditor
South Bend, IN · On-site
$14.75 - $19.50/hr
Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for ... Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing ...
Night Auditor
South Bend, IN · On-site
$14.75 - $19.50/hr
Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for ... Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing ...
Front Office Coordinator - Westfield, IN
Westfield, IN · On-site
$15.75 - $20.50/hr
... front-office experience while maintaining compliance, safeguarding data integrity, and supporting ... This role reports directly to the Clinic Manager and collaborates closely with clinical teams ...
Front Office Coordinator - Westfield, IN
Westfield, IN · On-site
$15.75 - $20.50/hr
... front-office experience while maintaining compliance, safeguarding data integrity, and supporting ... This role reports directly to the Clinic Manager and collaborates closely with clinical teams ...
Apply Here for Future Front Office Openings!
Greenwood, IN · On-site
$14.75 - $18.25/hr
Future Front Office Openings Practice Locations Can't find the position you're looking for on our ... We will keep your information in our CRM and will reach out when a position comes up.
Apply Here for Future Front Office Openings!
Greenwood, IN · On-site
$14.75 - $18.25/hr
Future Front Office Openings Practice Locations Can't find the position you're looking for on our ... We will keep your information in our CRM and will reach out when a position comes up.
Night Auditor - Conrad Indianapolis
Indianapolis, IN · On-site
$14.25 - $19/hr
Conrad Indianapolis is looking for a Night Auditor to join the Front Office Team! This is an ... Provide guidance and training to Night Managers on accurate financial processes and system use
Night Auditor - Conrad Indianapolis
Indianapolis, IN · On-site
$14.25 - $19/hr
Conrad Indianapolis is looking for a Night Auditor to join the Front Office Team! This is an ... Provide guidance and training to Night Managers on accurate financial processes and system use
Be Seen First
Dental Front Office Assistant
Indianapolis, IN · On-site
$20 - $30/hr
We are seeking an enthusiastic Dental Front Office Assistant to join our medium-sized dental team ... This role involves managing patient interactions primarily via phone and email, coordinating ...
Quick apply
Be Seen First
Dental Front Office Assistant
Indianapolis, IN · On-site
$20 - $30/hr
We are seeking an enthusiastic Dental Front Office Assistant to join our medium-sized dental team ... This role involves managing patient interactions primarily via phone and email, coordinating ...
Front Desk Manager
South Bend, IN · On-site
$16.75 - $21.50/hr
Potential Career Path Front Office Manager - Rooms Division Manager - Assistant General Manager Essential Job Functions * Interview, select, train, schedule, coach and support associates, ensuring ...
New
Front Desk Manager
South Bend, IN · On-site
$16.75 - $21.50/hr
Potential Career Path Front Office Manager - Rooms Division Manager - Assistant General Manager Essential Job Functions * Interview, select, train, schedule, coach and support associates, ensuring ...
New
Front Office Night Manager information
What is a front office night manager?
Front Office Night Managers are hospitality professionals responsible for overseeing the front desk and guest services during the overnight shift at hotels or similar establishments. Their duties often include managing late check-ins and check-outs, handling guest inquiries or emergencies, ensuring security protocols are followed, and preparing daily financial and operational reports. They serve as the main point of contact for guests during nighttime hours and often supervise the night staff to maintain smooth operations. Strong communication, problem-solving, and leadership skills are essential for this role.
What are the key skills and qualifications needed to thrive as a front office night manager?
To thrive as a Front Office Night Manager, you need expertise in hotel operations, guest services, and staff supervision, typically supported by experience in hospitality management or a related field. Familiarity with property management systems (PMS), front desk software, and basic accounting procedures is essential. Exceptional problem-solving, communication, and leadership skills help you handle guest concerns and manage night staff effectively. These competencies ensure smooth overnight operations, guest satisfaction, and efficient issue resolution during off-peak hours.
What are some common challenges faced by a front office night manager, and how can they be effectively managed?
Front Office Night Managers often encounter challenges such as handling guest issues with limited overnight staff, managing late check-ins or check-outs, and ensuring smooth communication between night and day teams. To manage these effectively, it's important to develop strong problem-solving skills, maintain clear handover notes, and foster good relationships with other hotel departments such as housekeeping and security. Proactively addressing guest concerns and keeping thorough records can help ensure a seamless guest experience and operational continuity.
What is the difference between Front Office Night Manager vs Front Desk Supervisor?
| Aspect | Front Office Night Manager | Front Desk Supervisor |
|---|---|---|
| Credentials | Hospitality management experience, sometimes certifications | Customer service experience, hospitality certifications optional |
| Work Environment | Overnight shift, hotel front desk, administrative duties | Day or evening shifts, hotel front desk, guest service |
| Employer & Industry | Hotels, resorts, hospitality industry | Hotels, resorts, hospitality industry |
| Common Search & Comparison | Overnight hotel management roles | Guest service supervision during daytime shifts |
The Front Office Night Manager primarily oversees overnight hotel operations, handling guest issues and administrative tasks during the night shift. The Front Desk Supervisor manages guest services during regular hours, focusing on check-ins, check-outs, and staff supervision. While both roles require hospitality experience, the Night Manager emphasizes overnight management, whereas the Supervisor focuses on daytime guest service. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What are popular job titles related to Front Office Night Manager jobs in Indiana?
For Front Office Night Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Front Office Night Manager jobs in Indiana look for?
The top searched job categories for Front Office Night Manager jobs in Indiana are:
What cities in Indiana are hiring for Front Office Night Manager jobs?
Cities in Indiana with the most Front Office Night Manager job openings:
Full-time
Retirement
Re-posted 14 days ago
Job description
- Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
- Have complete understanding of Front Office staff's job descriptions and duties and be able to perform duties at any given time.
- Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
- Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
- Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs.
- Assist the General Manager by handling special requests, group blocking and unusual circumstances.
- High work ethic, self-initiative, independent judgment
- Proven customer service and problem-solving experience
- Regular attendance according to established guidelines
- May be required to work varying schedules to reflect the business needs of the property
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Physical Requirements (In-Office Role)
- Ability to work in a standard office environment.
- Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
- Occasional standing and walking throughout the workday.
- Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
- Ability to communicate effectively verbally and in writing.
- Occasionally required to stand, walk, bend, reach, or carry items.
- Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
- Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
- Ability to hear and participate in conversations and meetings, use phone and/or headset
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Hotel Discount
Benefits package available
Free Downtown parking and meal
401(k) Matching
About Remington Hotels
Sourced by ZipRecruiter
Remington Hotels, a renowned name in the hospitality industry, is headquartered in Dallas, TX, US. The company has been a part of the sector for several years, providing a diversified portfolio of both managed and franchised hotels in the luxury and upscale divisions. They represent a variety of brands such as Marriott, Hilton, and IHG, amongst many others. Remington Hotels aims to deliver an exceptional experience to its guests through its dedicated hotel team with services that range from property operations to procurement – all run with strategic financial insight. Its mission aligns with creating value and generating consistent, superior returns for hotel owners.
Industry
Hospitality services
Company size
5,001 - 10,000 Employees
Headquarters location
Dallas, TX, US
Year founded
1968