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Resort Hotel General Manager Jobs in Indiana (NOW HIRING)

General Manager

Westfield, IN · On-site

$90 - $130/hr

Our ideal Hotel General Manager candidate brings a high standard of service quality along with at least five or more years of hospitality experience, preferably in a hotel management role. What's In ...

Our ideal Hotel General Manager candidate brings a high standard of service quality along with at least five or more years of hospitality experience, preferably in a hotel management role. If this ...

Our ideal Hotel General Manager candidate brings a high standard of service quality along with at least five or more years of hospitality experience, preferably in a hotel management role. If this ...

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Resort Hotel General Manager information

See Indiana salary details

$38.5K

$83K

$158K

How much do resort hotel general manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for resort hotel general manager in Indiana is $83,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $93,700.00 per year, depending on experience, location, and employer.

What does a resort hotel general manager do?

A Resort Hotel General Manager is responsible for overseeing all aspects of a resort hotel's operations, including guest services, staff management, budgeting, marketing, and facility maintenance. They ensure that guests have a positive experience, implement policies to maintain high service standards, and work to achieve financial goals. Additionally, they coordinate with department heads, handle customer complaints, and find ways to improve efficiency and profitability. Their role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a resort hotel general manager?

To thrive as a Resort Hotel General Manager, you need strong leadership, hospitality management experience, financial acumen, and a relevant degree such as in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and industry certifications like CHA (Certified Hotel Administrator) is often required. Excellent interpersonal skills, problem-solving abilities, and adaptability set top performers apart in this role. These skills are crucial for ensuring smooth operations, guest satisfaction, and sustained profitability in a competitive hospitality environment.

What are some common challenges faced by resort hotel general managers, and how can they effectively address them?

Resort Hotel General Managers often encounter challenges such as managing high guest expectations, coordinating large teams across diverse departments, and adapting quickly to seasonal fluctuations in occupancy. To address these, it's important to foster strong interdepartmental communication, implement flexible staffing strategies, and prioritize continuous staff training. Additionally, successful general managers actively seek guest feedback and use it to drive service improvements, ensuring the resort maintains a competitive edge and high satisfaction rates.

What is the difference between Resort Hotel General Manager vs Hotel Operations Manager?

AspectResort Hotel General ManagerHotel Operations Manager
CredentialsBachelor’s degree in hospitality, management, or related field; experience in hotel managementBachelor’s degree in hospitality, business, or related; experience in hotel operations
Work EnvironmentOversees entire resort, including accommodations, amenities, and guest experienceFocuses on daily hotel operations, staff management, and service quality
Industry UsageCommonly used in large resorts and luxury propertiesUsed across various hotel types, including resorts and city hotels

The Resort Hotel General Manager is responsible for the overall success of the resort, including strategic planning and guest satisfaction. In contrast, the Hotel Operations Manager handles daily operational tasks, staff coordination, and service delivery. Both roles require hospitality credentials and industry experience, but the General Manager has a broader scope overseeing the entire resort.

What are popular job titles related to Resort Hotel General Manager jobs in Indiana?

For Resort Hotel General Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Resort Hotel General Manager jobs in Indiana look for?

The top searched job categories for Resort Hotel General Manager jobs in Indiana are:

What cities in Indiana are hiring for Resort Hotel General Manager jobs?

Cities in Indiana with the most Resort Hotel General Manager job openings:

Infographic showing various Resort Hotel General Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $83,049 per year, or $39.9 per hour.

Hotel General Manager

Elkhart, IN

JSK Hospitality LLC
11 - 50 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

JSK Hospitality is looking for an experienced Hotel General Manager to lead our location in Elkhart, Indiana. You’ll own the full operation — guest experience, team leadership, brand standards, and P amp;L results — while building a culture that people actually want to be part of. If you know how to run a select-service hotel, develop people, and hit the numbers without burning out the team, we want to talk.

Responsibilities

  • Lead overall hotel operations to deliver consistent guest satisfaction scores and brand standards
  • Own the P amp;L: drive revenue, control costs, and hit budgeted profit goals
  • Recruit, train, coach, and develop department heads and associates
  • Ensure high standards of cleanliness, maintenance, and safety across the property
  • Manage labor, scheduling, and productivity while maintaining service levels
  • Partner with sales and revenue management to maximize occupancy and ADR
  • Handle guest issues and recovery with ownership and professionalism
  • Maintain compliance with Marriott brand standards, local regulations, and company policies
  • Build a positive, accountable team culture focused on service and results
  • Report regularly to regional leadership on performance, challenges, and opportunities

Required Qualifications

  • 3+ years of hotel management experience, with at least 1–2 years as General Manager or Assistant General Manager at a select-service or extended-stay property
  • Proven track record of managing P amp;L and improving guest satisfaction scores
  • Strong leadership and coaching skills with experience developing teams
  • Working knowledge of Marriott systems and brand standards preferred
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed
  • Valid driver’s license and ability to travel occasionally for training or meetings

Preferred Qualifications

  • Prior Residence Inn or Marriott select-service experience
  • Revenue management or sales background
  • Bilingual (English/Spanish) a plus

Benefits amp; Perks

  • Competitive base salary + performance bonus
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Employee hotel discounts across the JSK portfolio and Marriott network
  • Career growth opportunities across a growing multi-property company
  • Supportive leadership that values results and people

About Us: JSK Hospitality is a South Bend, Indiana-based hotel management, investment, and development company operating Marriott, Hilton, and IHG branded properties. We focus on strong operations, guest service excellence, and building long-term careers for people who want to grow with us.