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Front Office Manager Jobs in Rochester, MN (NOW HIRING)

PEG

Front Office Manager-Hyatt House

Rochester, MN · On-site

The Front Office Manager will oversee the daily tasks of the front desk. They will be responsible for training all front office associates (front desk, night audit, valet, etc.) on hotel policy and ...

Gen4 Dental

Front Office Assistant

Rochester, MN · On-site

$15.25 - $20.25/hr

Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance ...

Gen4 Dental

Front Office Assistant

Rochester, MN · On-site

$15.25 - $20.25/hr

Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: * Work-Life Balance ...

Gen4 Dental

Front Office Assistant

Rochester, MN · On-site

$15.25 - $20.25/hr

Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: * Work-Life Balance ...

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Front Office Manager information

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How much do front office manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for front office manager in Rochester, MN is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Rochester, MN? The most popular types of Front Office jobs in Rochester, MN are:
What job categories do people searching Front Office Manager jobs in Rochester, MN look for? The top searched job categories for Front Office Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Front Office Manager jobs? Cities near Rochester, MN with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Rochester, MN as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $45,283 per year, or $21.8 per hour.
Front Office Manager-Hyatt House

Front Office Manager-Hyatt House

PEG

Rochester, MN • On-site

Full-time

Posted 8 days ago

Job description

Description:

The Front Office Manager will oversee the daily tasks of the front desk. They will be responsible for training all front office associates (front desk, night audit, valet, etc.) on hotel policy and procedure, property management system, brand standards and job safety. They will observe interactions of the front office associates, analyze guest feedback and reviews and provide feedback to associates as necessary. They will ensure proper and accurate communication occurs to ensure the team is prepared and knowledgeable of groups or special needs of guests. They will ensure the team is actively engaged by promoting an environment of positivity and recognition.

RESPONSIBILITIES:?

  • Schedules and supervises workload during shifts of front office associates.
  • Trains new employees. Evaluates the job performance if each front office associates and provides coaching when necessary
  • Maintains positive working relationships and communicates with all departments.
  • Collaborates with housekeeping to ensure that accurate room status information is maintained and properly communicated.
  • Resolve guest concerns quickly, efficiently, and courteously.
  • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate individuals and departments.
  • Works within the allocated budget for the front office.
  • Conducts regularly scheduled meetings of front office team members
  • Prepare and review daily front desk reporting, take action as appropriate to ensure the interests of the hotel and guests are addressed.
  • Ensure implementation and compliance of all company policies and brand standards.
  • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
  • Ensure that employees are, at all times, attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
  • Act as the Manager on Duty, provide guidance and support to all departments in the hotel when required.
  • Maybe required to help in other areas of the hotel on occasion, such as housekeeping, breakfast, or engineering. Perform other duties as requested by management.
  • May be asked to assist in the selection process for new team members.
  • May complete weekly schedules and coordinate absence coverage for front office team members.
Requirements:


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