Atc Hotel Management

As part of the award-winning Hilton family of hotels, Hilton Rochester Mayo Clinic Area is proud to deliver world-class service and an exceptional guest experience in the heart of our community. We are seeking a professional, reliable Driver to join our team and create memorable journeys for our guests. This role provides safe, courteous, and timely transportation to and from the airport and other long-distance destinations for hotel guests, ensuring a seamless and welcoming experience from the moment they arrive.

Responsibilities:

• Safely operate a company-provided vehicle to transport hotel guests to and from the airport, local destinations, and long-distance locations as scheduled or requested.
• Provide excellent customer service, assisting guests with luggage, opening doors, and ensuring their comfort during travel.
• Maintain a clean, presentable vehicle at all times, reporting any maintenance or service needs promptly.
• Monitor flight arrivals and departures to ensure timely pickups and drop-offs.
• Communicate effectively with the front desk and management to coordinate transportation needs.
• Adhere to all traffic laws, hotel policies, and safety regulations.
• Exhibit a professional demeanor and act as a brand ambassador for Hilton Rochester Mayo Clinic Area.

Qualifications:

• Valid driver’s license and clean driving record required.
• Previous professional driving or guest service experience preferred.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed.
• Strong knowledge of local and regional routes and destinations a plus.
• Must always maintain a neat and professional appearance.

Why Join Us?

At Hilton Rochester Mayo Clinic Area, we are more than just a hotel — we are leaders in hospitality and proud members of our community. When you join our team, you join a culture built on collaboration, growth, and excellence. We strive to make every journey extraordinary — for our guests, and for you.

We THRIVE together through:

• Team Collaboration — working collectively to deliver world-class service.
• Human Sustainability & Responsibility — caring for each other, our guests, and our environment.
• Respect & Diversity — valuing the unique backgrounds and perspectives of all team members.
• Integrity & Transparency — acting with honesty, trust, and accountability.
• Value a Customer-Centric Approach — keeping our guests at the heart of everything we do.
• Empowerment & Growth — providing opportunities for learning, development, and success.