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Hotel Front Office Manager Jobs in Rochester, MN

Titan

Front Office Manager

Rochester, MN · On-site

Overview Administers front office functions and supervising of staff on a daily basis. Position ... in Hotel Management, Hospitality or Business Administration and past hotel front desk agent ...

IHG Hotels & Resorts

Front Desk Associate

Rochester, MN · On-site

$16 - $17/hr

Staybridge Suites / EVEN Hotel - Mayo Clinic Area | Rochester, MN Are you passionate about customer ... Manage guest check-ins and check-outs efficiently * Answer phone calls and assist with reservations

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Hotel Front Office Manager information

See Rochester, MN salary details

$21.1K

$45.1K

$64.2K

How much do hotel front office manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for hotel front office manager in Rochester, MN is $45,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $58,700.00 per year, depending on experience, location, and employer.

What does a hotel front office manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What are the key skills and qualifications needed to thrive as a hotel front office manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.

What are some common challenges hotel front office managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

How much is the salary of a hotel front office manager?

The salary of a hotel front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the hotel. In some regions, experienced managers or those working in luxury hotels may earn higher salaries or additional benefits.

What are popular job titles related to Hotel Front Office Manager jobs in Rochester, MN?

For Hotel Front Office Manager jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Hotel Front Office Manager jobs in Rochester, MN look for?

The top searched job categories for Hotel Front Office Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Hotel Front Office Manager jobs?

Cities near Rochester, MN with the most Hotel Front Office Manager job openings:

Hotel Front Office Manager jobs near you
Infographic showing various Hotel Front Office Manager job openings in Rochester, MN as of June 2026, with employment types broken down into 2% As Needed, 45% Full Time, and 53% Part Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $52,194 per year, or $25.1 per hour.

Assistant Front Office Manager - Kahler Grand Hotel

Rochester, MN • On-site

Kahler Hotels LLC
See more jobs at Kahler Hotels LLCexternal

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Overview
The Kahler Grand Hotel, a historic and iconic property in the heart of Rochester, MN, is dedicated to providing exceptional guest experiences. As part of the Kahler Hospitality Group, we pride ourselves on fostering a culture of hospitality, collaboration, and excellence.
Position Summary:
We are seeking a dynamic and detail-oriented Assistant Front Office Manager to join our team. This role supports the Front Office Manager in overseeing daily front desk operations during the second shift 3p-11p, ensuring seamless guest services, and leading a team of hospitality professionals. If you thrive in a fast-paced environment and are passionate about delivering unparalleled guest experiences, we want to hear from you!
Responsibilities
  • Assist in managing front office operations, including check-in, check-out, reservations, and guest inquiries.
  • Supervise and mentor front desk staff, ensuring team performance aligns with company standards.
  • Address and resolve guest concerns promptly and professionally to maintain high satisfaction levels.
  • Collaborate with other departments to ensure smooth operations and exceptional guest experiences.
  • Monitor and maintain compliance with hotel policies, procedures, and brand standards.
  • Prepare schedules and assist with payroll submissions for front office team members.
  • Analyze guest feedback and implement improvements to enhance service quality.

Qualifications
  • Prior experience in a supervisory role in hospitality or a related field.
  • Strong leadership and interpersonal skills with the ability to motivate a team.
  • Exceptional problem-solving abilities and a commitment to guest satisfaction.
  • Proficiency in hotel management systems and Microsoft Office Suite.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

What We Offer:
    • Competitive starting wages
    • Health, Dental, Vision and other benefits available after 60 days
    • DailyPay
    • 401k
    • Paid Training
    • Paid PTO
    • Referral program
    • Discounts at all Kinseth Hotel Corporation hotels and restaurants

Compensation Range:
$55,000 - $60,000 annually based on qualifications

Apply