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Hotel Front Office Manager Jobs in Rochester, MN

Ledgestone Hospitality LLC

Front Desk

Rochester, MN

$15 - $19/hr

General Manager Purpose of Position : Guest Service Representatives are responsible for greeting ... Operate basic office equipment. * Understands hotel policies relating to cancelation, extended stay ...

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Hotel Front Office Manager information

See Rochester, MN salary details

$21.1K

$45.1K

$64.2K

How much do hotel front office manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for hotel front office manager in Rochester, MN is $45,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $58,700.00 per year, depending on experience, location, and employer.

What does a hotel front office manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What are some common challenges hotel front office managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a hotel front office manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.
What job categories do people searching Hotel Front Office Manager jobs in Rochester, MN look for? The top searched job categories for Hotel Front Office Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Hotel Front Office Manager jobs? Cities near Rochester, MN with the most Hotel Front Office Manager job openings:
Hotel Front Office Manager jobs near you
Infographic showing various Hotel Front Office Manager job openings in Rochester, MN as of June 2026, with employment types broken down into 2% As Needed, 45% Full Time, and 53% Part Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $52,194 per year, or $25.1 per hour.

Housekeeping Supervisor - Marriott

Kahler Hotels LLC

Rochester, MN • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

The Housekeeping Supervisor supports the housekeeping department by assisting the Executive Housekeeper in overseeing daily operations, ensuring guest rooms and assigned areas are cleaned to high standards and ready for check-in. This role helps maintain a clean, organized, and guest-ready environment within the hotel.


  • Assist Executive Housekeeper in supervising the housekeeping staff.
  • Assist the Housekeepers and the housemen as needed.
  • Inspect guest rooms after the housekeepers have finished cleaning to ensure cleanliness and readiness for the next check-in.
  • Compile and report accurate room status of guest rooms to the front office.
  • Perform other duties as assigned by supervisor.
  • Practices chemical safety rules and follows procedures for hazardous materials
  • Inspect room for cleanliness and appearance and signify completion for room
  • Respond in a timely manner to guest’s requests.

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.

  • Strong written and verbal communication skills
  • Ability to multi-task
  • Opera PMS and Microsoft computer experience

EDUCATION AND EXPERIENCE REQUIRED:

 
  • Previous hotel housekeeping experience preferred.

PHYSICAL DEMANDS:

Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

Physical Demands: 

Description:

Frequency:

Comments:

  Lifting

 Frequently

 0

  Bending

 Frequently

 0

  Twisting

 Frequently

 0

  Push/Pull

Frequently

 0

  Sitting

 Occasionally

 0

  Standing

 Frequently

 0

  Walking

 Frequently

 0

  Other

  Never

 0

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Guest Room / Hotel environment is typical.
  • Low to moderate noise is expected.
  • Fast-Paced and Physical work

Compensation Range
The compensation for this position is $17 - $18 per hour

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 

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