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Front Office Manager Jobs in Rochester, MN (NOW HIRING)

Fresh Thyme

Front End Coordinator- Part Time

Rochester, MN · On-site

$16.75 - $21.75/hr

... the front registers. Must maintain proper control of cash, ensure customer satisfaction, and ... One year of management experience * Previous experience in a natural foods industry is a plus.

Ledgestone Hospitality LLC

Front Desk

Rochester, MN

$15 - $19/hr

General Manager Purpose of Position : Guest Service Representatives are responsible for greeting ... Operate basic office equipment. * Understands hotel policies relating to cancelation, extended stay ...

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How much do front office manager jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for front office manager in Rochester, MN is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Rochester, MN? The most popular types of Front Office jobs in Rochester, MN are:
What job categories do people searching Front Office Manager jobs in Rochester, MN look for? The top searched job categories for Front Office Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Front Office Manager jobs? Cities near Rochester, MN with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Rochester, MN as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $45,283 per year, or $21.8 per hour.

Front Desk Supervisor - Residence Inn by Marriott

Kahler Hotels LLC

Rochester, MN

$19 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Overview
The Residence Inn Mayo Clinic Area, part of the renowned Kahler Hospitality Group, is located in the heart of Rochester, MN, offering guests a welcoming and comfortable stay with top-notch service. We pride ourselves on providing a warm and inviting atmosphere, ensuring each guest experiences exceptional hospitality.
Job Summary:
We are seeking a dynamic and motivated Front Desk Supervisor to join our team. The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk primarily evenings and weekends, ensuring that all guest services are delivered with the highest level of professionalism and efficiency. This role requires a leader with strong organizational skills, excellent customer service abilities, and a passion for creating memorable guest experiences.
Responsibilities
  • Supervise and support front desk staff, ensuring they provide excellent service to all guests.
  • Manage the daily operations of the front desk, including check-in, check-out, and reservations.
  • Handle guest inquiries, complaints, and requests in a prompt and courteous manner.
  • Train, mentor, and coach front desk associates to maintain high standards of customer service.
  • Monitor and manage room inventory, ensuring maximum occupancy and revenue optimization.
  • Ensure compliance with hotel policies, procedures, and safety standards.
  • Assist with scheduling, payroll, and other administrative duties as needed.
  • Collaborate with other departments to ensure a seamless guest experience.
Qualifications
  • Previous experience in a supervisory role within a hotel or similar environment.
  • Strong leadership and communication skills.
  • Excellent customer service and problem-solving abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficient in hotel management software (PMS) and Microsoft Office Suite.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred.
Compensation Range:
The compensation for this position is $19.00/hour to $20.00/hour based on qualifications and experience.
What we offer:
  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants

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