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Front Desk Jobs in Appleton, WI (NOW HIRING)

Shaner Hotels

Front Desk Agent | Neenah DoubleTree

Neenah, WI · On-site

$14.75 - $18.50/hr

Shaner Hotels has an exciting opportunity at the DoubleTree by Hilton Neenah ! Located near the scenic Neenah Riverwalk , our hotel offers guests a contemporary and comfortable stay in the heart of ...

VASA Fitness

Member Experience Specialist

Menasha, WI · On-site

$11.50/hr

As the first friendly face at the front desk, the Member Experience Specialist sets the tone for every visit. By greeting members warmly, creating personal connections, and keeping the club clean and ...

VASA Fitness

Member Experience Specialist

Menasha, WI · On-site

$11.50/hr

As the first friendly face at the front desk, the Member Experience Specialist sets the tone for every visit. By greeting members warmly, creating personal connections, and keeping the club clean and ...

Urban Air Adventure Park

Team Member

WI · On-site

$12.25 - $15.25/hr

TEAM MEMBER JOB SUMMARY Urban Air is seeking qualified and energetic individuals for Court Monitor, Front Desk, Party Host and Café Positions. Applicants MUST have reliable transportation to and ...

Urban Air Adventure Parks

Team Member

Grand Chute, WI · On-site

$12.25 - $15.25/hr

TEAM MEMBER JOB SUMMARY Urban Air is seeking qualified and energetic individuals for Court Monitor, Front Desk, Party Host and Café Positions. Applicants MUST have reliable transportation to and ...

Kunes Auto Group

Receptionist

Neenah, WI · On-site

$16 - $18/hr

In this front desk role, you'll greet live customers, answer a multi-line phone system, register warranties on newly sold vehicles, and support our sales, service, and parts departments with accurate ...

Kunes Auto Group

Receptionist

Neenah, WI · On-site

$16 - $18/hr

In this front desk role, you'll greet live customers, answer a multi-line phone system, register warranties on newly sold vehicles, and support our sales, service, and parts departments with accurate ...

FACE FOUNDRIÉ

Front Bar Receptionist

Appleton, WI · On-site

$14.75 - $18.75/hr

The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment ...

Festival Foods

Guest Service Desk Clerk

Menasha, WI · On-site

$14.25 - $17.75/hr

Guest Service Desk Clerk, 18+ Reports to: Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide Outstanding Service:

Festival Foods

Guest Service Desk Clerk

Oshkosh, WI · On-site

$13 - $16/hr

Guest Service Desk Clerk Reports to: Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide Outstanding Service: Take ...

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All JobsFront Desk JobsFront Desk Jobs in Appleton, WI

Front Desk information

See Appleton, WI salary details

$7

$14

$19

How much do front desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for front desk in Appleton, WI is $14.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.88 per hour, depending on experience, location, and employer.

What is a front desk job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a front desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by front desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

Can I get a front desk job with no experience?

Front desk jobs often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and having a friendly attitude and organizational skills can help you qualify for entry-level positions. Certifications or familiarity with office software can be advantageous but are not always necessary.

Is being a front desk receptionist hard?

Being a front desk receptionist can be challenging due to the need to handle multiple tasks such as greeting visitors, managing phone calls, and maintaining organization in a fast-paced environment. Success in this role often depends on strong communication skills, organization, and the ability to stay calm under pressure.
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For Front Desk jobs in Appleton, WI, the most frequently searched job titles are:

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Front Desk jobs near you
Infographic showing various Front Desk job openings in Appleton, WI as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,937 per year, or $14.9 per hour.

Front Desk Agent | Neenah DoubleTree

Shaner Hotel Group

Neenah, WI • On-site

$14.75 - $18.50/hr

Full-time

Retirement

Re-posted 28 days ago

Job description


  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Come and work for a great team at Shaner Hotel Group! Competitive pay, incentives for meeting goals, opportunities for bonus with our employee of the month program, benefits for full-time associates including 401(k) options, hotel travel benefits, and more!
About Us
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
About the Team
Shaner Hotels has an exciting opportunity at the DoubleTree by Hilton Neenah! Located near the scenic Neenah Riverwalk, our hotel offers guests a contemporary and comfortable stay in the heart of downtown Neenah, Wisconsin.
Guests are welcomed with the signature DoubleTree chocolate chip cookie at check-in and enjoy convenient access to local restaurants, shops, entertainment, and outdoor activities. Whether traveling for business or leisure, our hotel provides the perfect blend of modern accommodations and genuine hospitality.
The DoubleTree by Hilton Neenah features The Forge Kitchen and Parlor, offering delicious American cuisine along with an impressive selection of craft beers, bourbons, scotches, and handcrafted cocktails. With a vibrant downtown location and a commitment to exceptional service, this is the ideal destination for guests visiting the Neenah area.
If you're passionate about hospitality and looking for an opportunity to grow your career, DoubleTree by Hilton Neenah is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to creating memorable guest experiences, delivering outstanding service, and building a rewarding hospitality career.
Shaner logo

About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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