ZipRecruiter

Log In

1

Front Desk Officer Jobs (NOW HIRING)

Allied Universal

Security Officer Front Desk

Boston, MA · On-site

$24/hr

As a Security Officer Front Desk in Boston, MA , you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity.

Allied Universal

Security Officer Front Desk

Newark, DE · On-site

$17.75/hr

As a Security Officer Front Desk in Newark, DE , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a premier financial ...

Allied Universal

Security Officer Front Desk

Newark, DE · On-site

$17.75/hr

As a Security Officer Front Desk in Newark, DE , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a premier financial ...

Allied Universal

Security Officer Front Desk

Solon, OH · On-site

$17/hr

As a Security Officer Front Desk in Solon, OH , you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join a leading team where flexibility meets opportunity.

Allied Universal

Security Officer Front Desk

Solon, OH · On-site

$17/hr

As a Security Officer Front Desk in Solon, OH , you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join a leading team where flexibility meets opportunity.

next page

Showing results 1-20

All JobsFront Desk Officer Jobs

Front Desk Officer information

See salary details

$11

$17

$24

How much do front desk officer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for front desk officer in the United States is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Officer vs Receptionist?

AspectFront Desk OfficerReceptionist
CredentialsHigh school diploma; some roles may require certifications in customer service or administrationHigh school diploma; customer service skills
Work EnvironmentHotels, corporate offices, healthcare facilities, educational institutionsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed across various industries for front-line customer interactionCommonly used in hospitality and corporate settings
Job ResponsibilitiesGreeting visitors, managing appointments, handling inquiries, administrative supportWelcoming guests, answering phones, scheduling, basic administrative tasks

While both roles involve front-line customer service, a Front Desk Officer often has broader responsibilities and may require additional certifications. Receptionists primarily focus on greeting visitors and handling calls. The roles are similar but differ in scope and industry usage.

How to become a front desk officer?

To become a front desk officer, candidates typically need a high school diploma or equivalent, along with strong communication and customer service skills. Relevant experience in reception, administrative tasks, or using office software can be beneficial, and some positions may require basic knowledge of scheduling or phone systems.

What are Front Desk Officers?

Front Desk Officers are professionals responsible for managing the reception area of an organization. They greet visitors, answer phone calls, handle inquiries, and direct guests to the appropriate departments or personnel. Additionally, they may manage appointments, perform administrative tasks, and ensure the front desk area is organized and welcoming. Their role is crucial in creating a positive first impression for clients and visitors.

What Does a Front Desk Officer Do?

Front desk officers greet guests and ensure they are comfortable when they first enter the facility. They may work in hotels, large companies, or other organizations with receptionists. Specific job duties vary, depending on the industry and company, but general job duties may include determining what products or services the guest needs, providing refreshments while they wait, and documenting the guest’s request into the computer system. The qualifications to become a front desk officer include a high school diploma and industry or customer service experience.

What jobs pay $400 an hour?

Jobs that pay $400 an hour are typically highly specialized roles such as experienced consultants, senior legal or financial advisors, specialized medical professionals, or top-tier executive positions. These roles often require advanced skills, extensive experience, and certifications, and they may involve freelance or contract work with flexible schedules.

What is the work of a front desk officer?

A front desk officer is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use communication skills and basic computer software to perform their duties efficiently in a professional environment.

What is the front desk officer's salary?

The salary of a front desk officer varies depending on location, experience, and employer, but typically ranges from $25,000 to $40,000 annually. Entry-level positions may start lower, while experienced officers with customer service skills and familiarity with office management tools can earn higher wages.

What are the key skills and qualifications needed to thrive as a Front Desk Officer, and why are they important?

To thrive as a Front Desk Officer, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, often supplemented by office administration training. Familiarity with office management software, phone systems, and appointment scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills help you effectively interact with visitors and staff. These abilities are crucial for creating a positive first impression, ensuring smooth daily operations, and addressing inquiries efficiently.

What are some common challenges faced by Front Desk Officers, and how can they be managed effectively?

Front Desk Officers often encounter challenges such as handling high volumes of visitors, managing difficult or upset clients, and juggling multiple administrative tasks simultaneously. Effective time management, strong communication skills, and a calm, professional demeanor are essential for success in this role. Many organizations provide training and support to help Front Desk Officers develop these skills, and teamwork with colleagues can also ease workload and improve service quality.
More about Front Desk Officer jobs
What cities are hiring for Front Desk Officer jobs? Cities with the most Front Desk Officer job openings:
Who are the top companies hiring for Front Desk Officer jobs? The top employers for Front Desk Officer jobs are:
What states have the most Front Desk Officer jobs? States with the most job openings for Front Desk Officer jobs include:
What job categories do people searching Front Desk Officer jobs look for? The top searched job categories for Front Desk Officer jobs are:
What are popular job titles related to Front Desk Officer jobs? For Front Desk Officer jobs, the most frequently searched job titles are:
Front Desk Officer jobs near you
Infographic showing various Front Desk Officer job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,625 per year, or $17.6 per hour.
Security Officer Front Desk

Security Officer Front Desk

Allied Universal

Boston, MA • On-site

$24/hr

Part-time

Retirement

Posted 8 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,403 frontline employees who took The Breakroom Quiz

66th of 101 rated security

Job description

Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Front Desk in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk Officer in a healthcare location, where you will welcome visitors, manage access, support security-related procedures, and provide exceptional customer service and communication. This stationary role is ideal for a professional who enjoys being the first point of contact while helping create a caring environment through reliability, teamwork, innovation, and integrity.
Position Type: Part Time
Pay Rate: $24.00 / Hour
Job Schedule:
DayTimeFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM
What You'll Do:
  • Provide customer service to staff, patients, and visitors by carrying out site-specific procedures, access control practices, and when appropriate, emergency response activities at a healthcare location.
  • Monitor the front desk area, greet and direct visitors, verify identification and appointments, and support visitor check-in processes in accordance with location protocols.
  • Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when needed.
  • Maintain detailed logs, reports, and other documentation related to incidents, visitor activity, deliveries, and other security-related front desk matters.
  • Help to deter unauthorized access by observing entry points, following established screening procedures, and reporting concerns, hazards, and/or policy violations to appropriate personnel.

Minimum Requirements:
  • At least 1 year of security-related experience is required.
  • Proof of high school diploma or GED is required.
  • Be at least 21 years of age.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:
  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1586329

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Allied Universal logo

About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

View All Allied Universal Jobs

Apply