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Front Desk Manager Jobs in Reno, NV (NOW HIRING)

Peppermill & Western Village

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel ...

SBR Management LLC

Front Desk Associate

Truckee, CA · On-site

$16 - $20.50/hr

Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations. Furthermore, this position will work ...

Absolute Dental

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental is proud to be the ... Manage patient paperwork and office systems * Assist with insurance verification and basic billing ...

Absolute Dental

Front Desk Receptionist

Carson City, NV · On-site

$15 - $17/hr

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental is proud to be the ... Manage patient paperwork and office systems * Assist with insurance verification and basic billing ...

Omhk Llc

Front Desk Agent

Reno, NV · On-site

$13 - $15/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Absolute Dental

Front Desk Receptionist

Minden, NV · On-site

$15 - $17/hr

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental is proud to be the ... Manage patient paperwork and office systems * Assist with insurance verification and basic billing ...

Omhk Llc

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Absolute Dental

Front Desk Receptionist

Sparks, NV · On-site

$15 - $17/hr

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental is proud to be the ... Manage patient paperwork and office systems * Assist with insurance verification and basic billing ...

Sandpiper Property Management

Hotel Front Desk/GSA

Reno, NV · On-site

$14.25 - $18/hr

Meet with guests regularly to determine satisfaction, manage guest conflict calmly, and take steps to ensure the greatest satisfaction possible. * Front Desk Coordination: Coordinate front desk ...

Sandpiper Property Management

Hotel Front Desk/GSA

Sparks, NV · On-site

$14.50 - $18.50/hr

Meet with guests regularly to determine satisfaction, manage guest conflict calmly, and take steps to ensure the greatest satisfaction possible. * Front Desk Coordination: Coordinate front desk ...

Dave & Buster's

Host / Front Desk

Reno, NV · On-site

$14 - $18.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

Dave & Buster's, Inc.

Host / Front Desk

Reno, NV · On-site

$14 - $18.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

Dave & Buster

Host / Front Desk

Reno, NV · On-site

$14 - $18.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

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Front Desk Manager information

See Reno, NV salary details

$10

$19

$29

How much do front desk manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk manager in Reno, NV is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.11 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

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What cities near Reno, NV are hiring for Front Desk Manager jobs?

Cities near Reno, NV with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Reno, NV as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $39,879 per year, or $19.2 per hour.

Front Desk Shift Manager- Circus Circus

Caesars Entertainment

Reno, NV • On-site

$17 - $22/hr

Full-time

Re-posted 11 days ago

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

106th of 164 rated casinos

Job description


Provide supervisory assistance, support and job knowledge to the various front office positions.
Responsibilities
  • Supervise day-to-day activities of the front desk clerks and rack clerks
  • Perform pre-shift briefings for all front desk personnel
  • Handle any guest complaints/problems
  • Assist with group and VIP arrivals/departures
  • Review and make recommendations regarding scheduling
  • Act as the liaison between the other front office departments regarding requests for service from the hotel guests
  • Monitor rooms available and the placement of guests
  • Recommend and assist with the implementation of policies and procedures
  • Adhere to Payment Card Industry Security Standards (PCI Compliance)
  • Maintain established procedures of the front desk
  • Monitor clerk overages and shortages
  • Train new and existing front desk clerks
  • Assist guest services area when required
  • Answer phone calls as well as IVY requests in a timely manner, inputting work orders into Maximo for engineering and housekeeping requests
  • Monitor upsells through LUXE for agents
  • Assist with front desk kiosks to make sure they are working correctly
  • Ensure area is neat and fully stocked at the end of shift
  • Perform periodic reviews and counseling of employees as needed
  • Achieve daily maximum occupancy levels
  • Exemplify our core values, family style service, our mission and vision
  • Exemplify our DEI (diversity, equity, inclusion) culture
  • Perform other job-related duties as assigned

Qualifications
  • Excellent communication skills with the ability to read, write, and communicate verbally in English
  • Ability to perform basic math functions; use ten-key and computer equipment; supervise and guide staff towards daily goals and objectives; maintain effective working relationships with staff; deal effectively with the public; work flexible hours
  • Decision-making skills
  • Understand and comply with all company and departmental rules, regulations, policies and procedures
  • High School diploma or equivalent

ADDITIONAL REQUIREMENTS
  • Must be able to respond to visual and aural cues
  • Must have manual dexterity to operate all office equipment
  • Must be able to maneuver around office and property
  • Must be able to lift and carry up to 30 pounds
  • Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job
  • Office environment may include variable temperature and lighting levels

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

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