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Front Desk Assistant Jobs in Reno, NV (NOW HIRING)

Front Desk Assistant Manager

Reno, NV · On-site

$17.50 - $22/hr

SUMMARY It is the primary responsibility of the Assistant Front Desk Manager to support Hotel Operations in the overall day-to-day functions of the Front Desk with a secondary focus in our Group and ...

Front Desk Assistant Manager

Reno, NV

$17.50 - $22/hr

SUMMARY It is the primary responsibility of the Assistant Front Desk Manager to support Hotel Operations in the overall day-to-day functions of the Front Desk with a secondary focus in our Group and ...

Description Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now ... Assist with insurance verification and basic billing questions Keep the front office organized ...

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now Hiring Front ... Assist with insurance verification and basic billing questions Keep the front office organized ...

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now Hiring Front ... Assist with insurance verification and basic billing questions Keep the front office organized ...

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now Hiring Front ... Assist with insurance verification and basic billing questions Keep the front office organized ...

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

Description Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now ... Assist with insurance verification and basic billing questions Keep the front office organized ...

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now Hiring Front ... Assist with insurance verification and basic billing questions Keep the front office organized ...

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental Now Hiring Front ... Assist with insurance verification and basic billing questions Keep the front office organized ...

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now Hiring Front ... Assist with insurance verification and basic billing questions Keep the front office organized ...

Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now Hiring Front ... Assist with insurance verification and basic billing questions Keep the front office organized ...

Front Desk Agent

Reno, NV

$14.25 - $18/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Front Desk Agent Red Hawk Golf and Resort has an exceptional opportunity for a part time Front Desk ... Handle guest concerns professionally and provide solutions when needed * Assist with housekeeping ...

Handle guest concerns professionally and provide solutions when needed * Assist with housekeeping ... Previous Hotel of Front Desk experience preferred. * Knowledge of lodging system application ...

Handle guest concerns professionally and provide solutions when needed * Assist with housekeeping ... Previous Hotel of Front Desk experience preferred. * Knowledge of lodging system application ...

Front Desk Agent

Sparks, NV

$14.50 - $18.50/hr

Front Desk Agent Shift: Full-time/Part-time, afternoon, weekend shifts may be required. Shift hours ... Tidy up, organize, and assist in maintaining a clean lobby and back office. What's in it for you?

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Front Desk Assistant information

See Reno, NV salary details

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How much do front desk assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for front desk assistant in Reno, NV is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $17.16 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Reno, NV? The most popular types of Front Desk jobs in Reno, NV are:
What are popular job titles related to Front Desk Assistant jobs in Reno, NV? For Front Desk Assistant jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Reno, NV look for? The top searched job categories for Front Desk Assistant jobs in Reno, NV are:
What cities near Reno, NV are hiring for Front Desk Assistant jobs? Cities near Reno, NV with the most Front Desk Assistant job openings:
Infographic showing various Front Desk Assistant job openings in Reno, NV as of May 2026, with employment types broken down into 62% Full Time, 31% Part Time, 2% Temporary, and 5% Contract. Highlights an 87% Physical, and 13% Remote job distribution, with an average salary of $31,031 per year, or $14.9 per hour.
Front Desk Assistant Manager

Front Desk Assistant Manager

Grand Sierra Resort and Casino

Reno, NV • On-site

$17.50 - $22/hr

Full-time

Medical, PTO

Posted 20 days ago


Grand Sierra Resort rating

6.3

Company rating: 6.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

89th of 133 rated casinos


Job description

SUMMARY
It is the primary responsibility of the Assistant Front Desk Manager to support Hotel Operations in the overall day-to-day functions of the Front Desk with a secondary focus in our Group and VIP bookings. They will also work closely with the other Assistant Front Desk Manager and Front Desk Manager in ensuring that the Front Desk runs optimally and efficiently to achieve all objectives including but not limited to culture, staffing, training, coaching and development.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
  • Maintain current knowledge/familiarity with all hotel services/features and local attractions to respond to guest inquiries.
  • As needed, monitors staff behavior, directs breaks and job functions to expedite check-in/out. Directs staff in proper job functions and proper guest interaction.
  • Assist guests with booking/housing needs for assigned groups, in adherence to established policies and procedures, assisting all other areas within the department as needed.
  • Balance inventory, build and maintain protected blocks, & process and maintain all out of order reservations.
  • Place all needed purchase orders, receives orders and closes POs as needed.
  • Process payroll, update Unifocus, process PTO requests and publish schedules as needed.
  • Assist in any management training and agent training as needed.
  • Assist in overseeing corridor operations when no other management is available.
  • Assist in maintaining all team member files, team member reviews and coaching.
  • As needed, they will step into any area under their supervision to act in that capacity to help when busy or short-staffed.
  • Assist in monitoring room rate and occupancy daily to maximize room revenue.
  • Display a proactive and leading role in terms of service, culture, development, team image, systems, procedures and skill development.
  • Identify VIPs for all sales, entertainment, and executive groups to ensure their transportation, rooms and amenities are set and accurate. Follow up with departments accordingly to ensure success for these guests from before arrival to after departure.
  • Act as key liaison between Sales/Convention Service Managers, group contacts, meeting planners, and the Front Desk.
  • Assist guests in booking "Ad hoc" (social/leisure) room blocks, including but not limited to rooms, dining, spa, and ticketing opportunities.
  • Provide personalized assistance at time of check-in, accommodating group check-in dates, and group housing needs. As well as pre-checking and inspecting all VIP arrivals rooms and amenities.
  • Accommodate, prepare, and distribute all special reporting/tracking requests/needs for group contacts, meeting planners, and management.
  • Maintain key sense of ownership and act on or notify Front Desk Manager/Director of any potential issues related to inventory, rate, occupancy, or special requests.
  • Work closely with Entertainment/management to ensure all event bookings are accommodated in accordance with contractual obligations and established guidelines/procedures.
  • Maintain timely communication, both written and verbal, between group contacts, clients, sales managers, and supervisors/management, providing expedient guest resolution within established scope of authority.
  • Attend pre-conferences, pre-planning, and post-conference meetings with clients and staff, when requested.
  • Prepare estimated charges for groups, collects payment, and settles account upon departure.
  • Monitor group codes and hanging balances to ensure hotel and clients are satisfied and balances are paid.
  • Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES
  • Proficient in Microsoft Office Products: Word, Power Point, Outlook and Excel.
  • Preferred knowledge of hotel-based systems- AS400, Passkey, and Delphi).
  • Ability of complex reading, writing, math, and task completion skills is required.
  • Must have the following skills: clerical, compiling, analyzing, supervising, instructing, following instructions, memorization, problem solving, independent judgment, and decision making.
  • Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
  • Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE
  • Minimum 3 years' hotel management experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES
  • Must obtain and maintain appropriate licensing with Alcohol Awareness Card

PHYSICAL DEMANDS
  • While performing the duties of this job, the team member is constantly sitting and occasionally standing, walking and reaching overhead during over the duration of their shift
  • The team member will constantly have repetitive use of both hands.
  • Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
  • The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
  • Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment.
  • The noise level in the work environment is usually moderate.
  • Team Member may be exposed to secondhand smoke.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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