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Front Desk Associate Jobs in Reno, NV (NOW HIRING)

FirstService Residential

Front Desk Associate

Reno, NV · On-site

$18/hr

As a Front Desk Associate, you'll be responsible for assisting residents by providing information and services as needed. This role requires someone who is self-motivated, outgoing, detail-oriented ...

FirstService Residential

Front Desk Associate

Sparks, NV · On-site

$18/hr

As a Front Desk Associate, you'll be responsible for assisting residents by providing information and services as needed. This role requires someone who is self-motivated, outgoing, detail-oriented ...

POWDR

Front Desk Associate - Woodward Tahoe

Truckee, CA · On-site

$18/hr

As the Front Desk Associate you have the responsibility of welcoming customers, engaging in discussions about the facility and our product offerings, and facilitating sales transactions. This role ...

Powdr

Front Desk Associate - Woodward Tahoe

Truckee, CA · On-site

$18/hr

As the Front Desk Associate you have the responsibility of welcoming customers, engaging in discussions about the facility and our product offerings, and facilitating sales transactions. This role ...

Absolute Dental

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

Description Front Desk Receptionist ! Join Nevada's Largest Dental Network! Absolute Dental - Now Hiring Front Desk Receptionists Absolute Dental is proud to be the largest dental group in Nevada ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Reno, NV

Front Desk Associate information

See Reno, NV salary details

$7

$15

$19

How much do front desk associate jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for front desk associate in Reno, NV is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Reno, NV? The most popular types of Front Desk jobs in Reno, NV are:
What cities near Reno, NV are hiring for Front Desk Associate jobs? Cities near Reno, NV with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Front Desk Associate

Front Desk Associate

FirstService Residential

Reno, NV • On-site

$18/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Job description

Description

Position Overview: As a Front Desk Associate, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone who is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills. Compensation: $18 per hour FirstService Residential will compensate the successful candidate per the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities:
  • Must be able to demonstrate excellent customer service.
  • Must meet and greet residents and check guests and service providers in and out.
  • Must be able to identify and clarify residents’ needs and desires. Must answer questions, give directions and instructions, and develop inventories of services.
  • Able to work independently and without direct supervision.
  • Maintains guest privacy and the organization’s reputation by keeping information confidential.
  • Responds to emergency situations in a timely and efficient manner.
  • Monitors and screens messages.
  • Controls access for authorized vendors to provide services within units of the building.
  • Updates job knowledge by participating in educational opportunities and maintaining personal networks.
  • Enhances department and organizational reputation by accepting and accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.
  • Maintains daily logs, records, and forms.
  • Resolves and follows up on all complaints/issues.
  • May be assigned other duties by the on-site property manager.
Skills and Qualifications: 
  • Must have a minimum of a High School Diploma or equivalent.
  • Effective written and verbal communication skills. 
  • Strong abilities with computers are required (including Word, Outlook, and Excel). 
  • Multiple language fluency would be desirable. 
  • Must be able to understand and be knowledgeable in emergency response and access control procedures, electronic security control systems, and logs, records, and forms for the property. 
  • Ability to detect auditory and/or visual emergency alarms. 
  • Ability to navigate the property/building quickly and easily as required to meet the job functions. 
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. 
  • Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively. 
  • Ability to make decisions and solve problems creatively.
  • Should also possess the ability to solve an array of personnel and customer-related problems with the result of positive resident and guest experience.
Education and Experience:   
  • At least one year’s experience in an office environment. Front desk experience is preferred with customer service experience
Physical Requirements: 
  • Must have finger dexterity for typing/using a keyboard.
  • Must be able to hear to place and receive telephone calls.
  • Must be mobile enough to move around the office to make copies, distribute mail, etc.
  • Must be able to lift 35 lbs.
Work Location: Las Vegas, NV What We Offer: 
  • 10 company paid holidays
  • Medical, dental, vision
  • HSA and FSA
  • Company-paid life insurance and Employee Assistance Plan
  • Supplemental life, disability, accident, critical illness, hospital indemnity
  • Identity theft, legal services
  • Pet insurance
  • 401(k) with company match
Disclaimer:  The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.   FirstService Residential is an equal-opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.   Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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