Hotel Reviewer Jobs in Reno, NV (NOW HIRING)

1 Seasonal, Full Time position available for the 2026 - 2027 Winter season

1 Seasonal, Part Time position available for the 2026 - 2027 Winter season

Sugar Bowl Resort is seeking a sharp, detail-driven, and dependable Hotel Night Auditor to be the steady backbone of our overnight hotel operation. In the quiet hours while our guests sleep, you'll balance the day's charges and revenue, keep our books accurate, and serve as the go-to person for anything a guest or the hotel needs until morning. It's a role for someone who loves the satisfaction of a perfectly reconciled report just as much as a warm, reassuring guest interaction - while maintaining a professional image, you'll identify and respond to guest needs safely and promptly to ensure complete satisfaction for every guest, every night.

Why Sugar Bowl?

Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to "sunny California" since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts alike.

Who You Are:

High school diploma or equivalent

Some college is a plus, especially with an accounting background or hospitality training

Customer service experience that shows you genuinely enjoy helping people

A warm, confident phone presence and excellent telephone etiquette

Available to work nights (11pm-7am), including weekends and/or holidays

Strong accounting and analytical skills, with a sharp eye for detail

A high level of integrity and trustworthiness, especially when handling financial records independently overnight

A self-starter who thrives working independently

Fluent in reading, writing, and speaking English; additional languages are a welcome plus

What You'll do:

Audit and balance room revenue, food and beverage revenue, cashier reports, guest and house accounts, telephone revenue, and online reservations

Complete and transmit daily management and accounting reports along with supporting documentation

Transmit credit card batches

Handle guest and financial information with discretion, keeping sensitive information confidential at all times

Serve as the hotel's system, operations, and emergency liaison during overnight hours

Perform all guest service functions overnight, including check-ins, check-outs, and responding to guest needs

Physical Requirements:

Ability to sit or stand at a front desk workstation for extended periods during overnight shifts

Ability to push, stoop, stand, bend, and lift items weighing up to 30 pounds

Manual dexterity for extended computer, calculator, and paperwork use

Ability to remain alert and focused throughout overnight hours (11pm-7am)

Sufficient visual and auditory acuity to review financial reports and respond to guests and emergencies safely

Comfortable working independently with minimal on-site supervision

Winter Benefits:

Employer sponsored 401k plan after 1,000 worked hours and one (1) year of service

Paid sick time

Employee Assistance Program (EAP)

Professional development opportunities

Free ski and tubing passes for employees

Free ski passes for dependents

50% off food at our restaurants

Free group ski and snowboard lessons for employees

Employee discounted lift tickets for family and friends

Lift ticket discounts at multiple resorts including 24 Mountain Collective destinations

Hotel discounts

Employee ski reciprocal programs

Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.