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Front Desk Insurance Coordinator Jobs in Raleigh, NC

HYATT Hotels

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at ... vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$12.25 - $15/hr

Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte Companies

Front Desk

Chapel Hill, NC · On-site

$11.75 - $15/hr

Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte

Front Desk

Chapel Hill, NC · On-site

$12.25 - $15/hr

Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.75 - $15/hr

Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance ...

Schulte Companies

Front Desk

Chapel Hill, NC

$11.75 - $15/hr

Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

AccorHotel

Front Desk Agent

Durham, NC · On-site

$13.75 - $17.50/hr

The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.

AccorHotel

Front Desk Agent

Durham, NC

$13.75 - $17.50/hr

The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.

21c Museum Hotels

Front Desk Agent

Durham, NC

$13.75 - $17.50/hr

The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

The Front Desk Clerk delivers exceptional guest service by providing a warm, welcoming, and ... vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance ...

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

Description The Front Desk Clerk delivers exceptional guest service by providing a warm, welcoming ... vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance ...

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

Description The Front Desk Clerk delivers exceptional guest service by providing a warm, welcoming ... vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance ...

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Front Desk Insurance Coordinator information

See Raleigh, NC salary details

$10

$17

$23

How much do front desk insurance coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk insurance coordinator in Raleigh, NC is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.62 per hour, depending on experience, location, and employer.

What is a front desk insurance coordinator?

Front Desk Insurance Coordinators are administrative professionals who work in healthcare or dental offices, managing patient interactions at the front desk and handling insurance-related tasks. Their responsibilities typically include verifying insurance coverage, collecting patient information, scheduling appointments, and processing insurance claims. They serve as a key point of contact between patients, insurance companies, and office staff, ensuring that billing and coverage issues are handled efficiently. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a front desk insurance coordinator?

To thrive as a Front Desk Insurance Coordinator, you need knowledge of insurance processes, excellent organizational skills, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Strong communication, attention to detail, and customer service skills help build trust with patients and ensure accurate information handling. These abilities are crucial for efficiently managing patient insurance needs, minimizing errors, and providing a smooth front desk experience.

How does a front desk insurance coordinator typically collaborate with other departments in a healthcare facility?

As a Front Desk Insurance Coordinator, you will often work closely with medical billing, clinical staff, and management to ensure accurate patient information and efficient insurance claim processing. Communication with the billing department is frequent to clarify patient coverage or resolve claim issues, while coordination with clinical teams ensures that all necessary documentation is collected for insurance purposes. Effective teamwork and clear communication are essential, as your role serves as a bridge between patients, providers, and insurers to facilitate smooth administrative operations.

What is the difference between Front Desk Insurance Coordinator vs Front Desk Receptionist?

AspectFront Desk Insurance CoordinatorFront Desk Receptionist
Primary RoleHandles insurance verification, billing, and patient insurance questionsGreets visitors, answers phones, manages front desk operations
Required CredentialsKnowledge of insurance policies, basic billing skillsNo specific credentials required
Work EnvironmentMedical offices, clinics, healthcare facilitiesVarious settings including offices, clinics, businesses
Common UsageHealthcare industry, insurance-related tasksGeneral reception and administrative support

The Front Desk Insurance Coordinator focuses on insurance-related tasks within healthcare settings, requiring knowledge of insurance processes. In contrast, the Front Desk Receptionist handles general front desk duties without specialized insurance responsibilities. Both roles are essential for smooth operations but differ in their specific functions and required skills.

What are popular job titles related to Front Desk Insurance Coordinator jobs in Raleigh, NC?

For Front Desk Insurance Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Front Desk Insurance Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Front Desk Insurance Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Front Desk Insurance Coordinator jobs?

Cities near Raleigh, NC with the most Front Desk Insurance Coordinator job openings:

Front Desk Insurance Coordinator jobs near you
Infographic showing various Front Desk Insurance Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,654 per year, or $17.6 per hour.

Front Desk Agent

HYATT Hotels

Raleigh, NC • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

23rd of 108 rated hotels

Job description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintaining a high level of service and hospitality.
  • Promptly and effectively dealing with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments, and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Starting wage: $16/hour

MUST have open availability, including mornings, evenings, weekends and holidays, as our hotel operates 24 hours a day, 7 days a week, 365 days a year.

We are also looking to cross-train our front desk staff to work in the small lobby bar during evening shifts as needed. Candidates must be at least 21 years old and willing to cross-train at the bar. No experience necessary. Pay will remain at the starting hourly rate, with the opportunity to earn additional tips.

Education and Experience: Previous hotel experience preferred but not required.

Physical Requirements: Prolonged periods standing at the front desk, up to 8 hours at a time.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only): We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hyatt logo

About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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